MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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322 results found
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2 votes
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companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
9 votes -
STARTERSTYLES code not working
When i put the code in it says its redeemed already but i dont have the plain black traditional MTG sleeve as a sleeve option in my profile.
2 votes -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes -
Avatar: TLA Sealed Event - Bug
It wont let me continue on to making my deck when trying to play in the sealed event. I signed up and paid the 2000 gems but now its stuck and theres no button to move fwd with an archetype.
The sealed event still does not work for me. Everything is up to date and it looks just like the photo i sent you. Is there anyway to resign me from sealed on your end to reset it?
13 votes -
In the companion selection, they do not appear
When you are creating decks and go to the customization section, once you enter the companions section, the companions do not appear, so they cannot be modified.
2 votes -
Fix your **** tutorial avatar!
The wisp loads every game I play, it makes a twinkling sound, and that **** twinkling sound follows THE WHOLE TIME THE GAME IS RUNNING. Fix this! Why is your game so terrible!
2 votes -
In the companion selection, they do not appear
While creating decks, when navigating to the customization section and accessing companions, they do not appear, making it impossible to modify them
3 votes -
Unable to play matches
Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.
14 votes -
Avatar: The Last Airbender Infinite Loop
A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.
3 votes -
companions have disappeared
I am going to give negative reviews both on app and pop up request for review umtill Wizards of the coasts fixes the companion problem.
2 votes -
Cant change my Companions for decks? / New Deck!
Cant change my Companion for decks? / New Deck! its stuck on an old chosen Default. Been like this for awhile.
2 votes -
Companions Missing
All my companions are missing when I try to make a new deck.
160 votes -
Deck Companions Missing From Newly Created Decks
Since the launch of Lrwyn Ecliped, companions are missing from the Deck Builder.
1. - From the Arena main page, select DECKS then the deck you want a companion to appear when playing.
- Navigate to DECK DETAILS/COMPANIONS
- No companions are available to be selected, even ones bought in the store (SCREENSHOT 1)Windows 11
All companions earned or purchased are missing.
Repairing the game files as suggested does not fix the bug.
NOTE: decks that were created before the launch of ECL that were assigned a companion will still display the last companion deisgnated, but no other companions…
1 vote -
Better Daily Deals
I just feel that the daily deals could be better. Like I feel like there should be an Avatar and/or Companion every day, there are so many avatars and companions I see when playing I really really want and I literally check the daily deals everyday hoping that one of them is in the shop, but it's really rare to see them in the deals. Most of the card arts we can get any day, avatars and companions are super limited if you weren't there when they first drop.
2 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Cant do any actions on arena omnisciense draft avatar
While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats
4 votes -
I am using PC for MTG. My companions do not generate as choices when I am trying to choose one for a deck I'm building
I am using PC for Arena. When trying to choose a companion for my decks, my companions are not generating for my choices anymore.
3 votes
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