MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
654 results found
-
2D Cat Companion
During a Midweek Magic event, the opponent's companion was a 2-dimensional flat sprite. It was angled in a way that it was very hard to see. Otherwise, it behaved normally, performing animations and scrolling left and right.
2 votes -
Sleeve selection crashes on Windows 11 Steam
I recently switched from the Windows MTGA app to using Steam (on Windows 11). When editing decks, if I try to edit the sleeve, the game crashes while trying to load the list of sleeves.
1 vote -
Lurrus Companion Bug
When putting Lurrus in my hand from the companion spot, the game prioritizes using all the white mana aboe any other color, even if I have white spells I could cast after putting Lurrus in Hand (example in attachment)
2 votes -
Unable to change companion when editing a deck.
Unable to change companion when editing a deck. I currently have the winter tree and it doesn't show me any other options.
I even tried going to profile and changing my default program to my cat and it acts like it works but when I go to edit my deck and check my companion it still shows the winter tree.7 votes -
deck format + companion bug
Dear technical support. It is happening for some weeks now and I reported via ticket system that I am unable to change deck format and companion.
Please fix asap.
Respectful advice: Don't forget to keep in mind which hands give you money and pay your dues please!
Thank you and stay safe4 votes -
Problem with changing Deck companion
I can't change my Deck companion. Despite having a large collection, I can't see any other companions besides the one I assigned earlier. Please help. I've already repaired the game files, but that didn't help. I'm play on PC
4 votes -
D&D Beyond Sleeve Offer
I signed up for D&D Beyond and purchased the Lorwyn: First Light digital bundle, which should have given a sleeve in Arena. I connected the accounts on December 8th and it indicates delivered but I don't have it in my collection in Arena.
1 vote -
Graphic Bug Lorwyn Companion
Just noticing this bug while trying to read for my quests last night. The companion graphic for the new set overlaps other windows that pop up. I believe it is a minor error in code that this object over layers other windows, or could be a layer system error, as the companion is (what I understand) supposed to have a pop out effect.
I play on my iPad, so I’m unsure if noticeable on PC.
Many thanks.
2 votes -
Oko winter avatar needlessly sexualized
The winter avatar with Oko is needlessly sexualized, focusing on his naked abdomen and chest.
It should wear winter clothes, same as the other avatar from this bundle, Vivien, who gratefully got a parka.1 vote -
Avatar Jump-In packs clearly not correct
I started an Avatar jump in and selected firebending and powerful as my packs. It came out with only 13 non-land cards. Clearly one or both of these packs did not populate the correct cards.
10 votes -
queue avatar draft
I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.
can I get my gems back? this is wait time is absurd.
6 votes -
Unable to use full sideboard when using companion
Started happening with release of Final Fantasy (I believe)
Notes:
Platform: PC
This bug only appears to be happening when creating new decks.
If I choose a deck with a companion that was already in "My Decks" before the update this bug does not happen.Steps:
1. Create a new traditional deck where companions are legal e.g. Timeless
2. Select a Companion (so far tested with both Lurrus and Yorion)
3. Create a full sideboard (full 15 cards)
4. When sideboarding:
Expected outcome: I see the full 15 cards and can use them
Outcome: I can only use the first…6 votes -
Deckbuilder not recognizing Lutri, the Spellchaser as a valid Companion
Issue with client recognizing Lutri, the Spellchaser as a valid Companion.
On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.
Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will…
3 votes -
layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format
- Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.
cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.
6 votes -
The game is just not random - make it random
This type of thing happens to often. I can't enjoy your products or justify spending money because I don't get to play games of magic instead I just experience extreme luck swings either for me or my opponent. We would all be happier if you just made things random.
8 votes -
Mtg Arena companion bug/crashing
Currently dealing with a bug with companions. Checked my collection for a companion to use in one of my decks and noticed a black box among them. Attempting to click on it leads to a game crash. Thankfully can boot up the game no trouble after but it is a minor inconvenience that I can work around for now.
Currently know of this bug on the Android version of Arena.
3 votes -
Cant get the free black sleeve on my old account
This honestly feels really unfair. I already contacted support and they wouldnt help me
New accounts now get the basic black Arena sleeve just by finishing the tutorial and unlocking all game modes. It’s literally the most simple, default-looking sleeve, yet older players like me can’t get it anymore. I’ve played the game for years, but because my account is old, I’m just locked out of this reward.
The old code doesn’t work anymore, support says it’s expired, and redoing tutorials doesn’t help. So the only people who can get this basic sleeve are brand-new accounts, while long-time players…
1 vote -
BUG - Unable to change deck companion
Go into s deck and try to change companion and there is nothing to select, just a blank screen where they should be. Using PC Client.
2 votes -
Can no longer switch back to the Karn avatar
Hi, for a long time I was using the Karn avatar. I recently bought another avatar and switched to it, but I found that I can no longer switch back to the Karn avatar I was using as it doesn't show up in the avatars screen. Is this a bug? Is there a way to restore the Karn avatar to my account? Thanks
2 votes -
Random Shuffler
I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.
So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.
So I decided to try ranked, to see if there was less of that going on.
(I play life gain mainly. Its a 60 card custom deck…
12 votes
- Don't see your idea?