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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9858 results found

  1. Crime Mechanic nerf black

    If the discards and counters were already strong and the color black too, now with the crime mechanics it is going to be worse and it is an absolute mistake. Woc, as always, enhancing the colors of the rakdos or grixis with free win mechanics and weakening the rest. Are the colors of the selesnya good in competitive play? never (i dont play selesnya anyway)
    Too much preference on the part of woc for black, rakdos, izzet and dimir and grixis giving them the most broken when precisely those colors were already quite free win in general, now they improve…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Unable to cast instant spells on opponent's turn while on the board where there are no "negative" effects for it

    In a Standard Ranked game i was unable to cast "not on my watch" while my opponent was attacking with a creature, no cards on the battlefield had the ability to negate my action and the creature had no hexproof which make me think that this is a sort of bug. Please fix it it is really annoying

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Scut swarm

    I had a bug occur just now. I was playing against “Void” who was using a landfall deck with scut swarms. I had two soul wardens in the field. We got to the point that he was getting hundreds of tokens made but they were not coming into the battlefield so I was not getting the life for them (my strategy needed that life, I was playing a life cycle deck- I gain life they lose it and when they lose it I gain it). At one point he was supposed to get 800+ tokens and me 1,600 life. Not…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. My oko bundle disappeared

    I bought the OKO bundle ($49.99,50 packs of OTJ,painswalker oko and plainswalker oko’s card style) and the bundle disappeared just now,also disappeared in store[The picture(8449) is the packs interface right now,it is different from the interface I just bought the bunlde(picture 8448)],what happened to my account?

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  5. Missing dual-color starter decks

    I am missing all of my dual color decks except red/white after the update 7/19/23.

    16 votes

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  6. Sara paragon vs mill deck

    When I go up against a mill deck with Sara Paragon when I have the option to pull a card out from my graveyard its impossible to see and or choose a card. They're so cramped and there's no real way to look at them especially if they've milled 10 or more cards.
    Can you please find a way to make this easier?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Limit Erhöhung

    Das Mana limit is zu niedrig genauso wie das stärke und - leben Limit

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Game stuck

    As seen in photo....game is stuck at this screen.
    Even after uninstall and reinstall. As soon as i log in.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Tolovar, Dire Overlord causes it to become night even without three wolves/werewolves

    Tolovar, Dire Overlord causes it to become night even without three wolves/werewolves. Opponent got to three lands. Played Tolovar, end of his turn it turned to night. Next turn he played Packsong Pup. At the end of his turn screen flickered as if an effect had taken place and it stayed Night, even though he now only controlled two wolf/werewolves.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Attacking creatures do not show defending players or planeswalkers properly

    Had an Oko planeswalker out and my opponent was attacking with 4 creatures. Interface showed all four of them attacking Oko. As a result I did not respond when I could have. In reality, two attacked Oko and two attacked me, and this caused me to lose my last game of an OTJ draft.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Bug

    I was playing alchemy and someone had 8+ creatures on the field, when he attacked they shifted to the left side of the screen and I could not target them to block because I could not see them.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Tapped Creatures

    Today, I was playing and using the "Zurgo and Ojutai" effect. That creature glitched, and it did not return to my hand but stayed tapped on the battlefield. The most problematic part was that during my untap phase, my creature stayed tapped.

    I have attached the capture that the arena gives me.

    Thanks,

    Enzo

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Sorcerous Spyglass Crashing Client

    Sorcerous Spyglass crashes the game when I cast it and I can't get back in until after it has defaulted to the spell Fortify. I'm on the PC/Windows client. This has cost me many matches. Please fix it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Built to Smash does not give Cyclone Summoner trample.

    I cast build to smash on my cyclone summoner and it did buff cyclone summoner +3 but did not give it trample. Cyclone summoner killed it’s blocker and all remaining damage that was suppose to go through to the player did not.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. resurgence

    Bug with Resurgence (from Response // Resurgence) not giving additional phases.

    I played it in my second main phase, and expected to have another combat phase. It didn't happen, game went straight to end step and opponent's turn without giving my any control (both players tapped out).

    I didn't have the time to see if something could have prevented that on the board since opponent killed themselves literally the second after but no other game piece was relevent if I'm not mistaken.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Frozen twice in same match. Second time full-lock, only interactions with pets/bg. Ruined my draft!

    My premier draft match was RUINED due to both a turn one freeze, then freezeing COMPLETELY halfway into the match. Allowing me only to interact with the pets and background.

    Turn one, froze not allowing me to start with a turn one land, nor Tiny Bones.
    Unfortunately the game made me discard because of this, auto-discarded a Forsaken Skeleton, which would've been crucial in the later turns with Rakdos, The Muscle.

    It then passed to opponent, giving them two full turns before I could even have my first.

    Started to catch up, played humiliate and grabbed a card, but then…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Burn bright

    Burn bright acting like a sorcery after I choose to block with my creatures - not giving me an opportunity to use it before damage when I clearly have enough mana to use it (it is an instant). Seems to work just fine after I attack and opponent declares blockers, but not the other way around.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Fix the misleading golden pack in-game pop-up information

    While in the store, you can see the 10 pack track of the golden pack, and below it information about which packs are eligible to progress said track.
    Problem: hovering over the packs gives a different (and a bit misleading) information.
    Solution: Specify which packs get you closer to a golden pack instead of saying "every pack bought with gold or gems"

    Happened to me yesterday, checked the pop-up without checking the text below (for some reason), thought any pack would progress the gold pack track, bought 10 Murder on Karlov Manor packs, got nothing, was very sad :(

    Attachment…

    2 votes

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  19. Player getting extra mana

    I just played a match against a player named jefficookinitup and he played 4 mana worth of spells on turn 1 (with 1 land of course) and then 3 mana worth in turn 2. I don't know if there is a bug or a hack that he was aware but there was nothing he could have done to legitimately make those plays.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game crash after Blood Token appears

    Game crashed after a Bloodtithe Harvester was played, creating a blood token. The start screen upon launch also says "Error updating data".

    5 votes

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