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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9848 results found

  1. Decklists Corrupted? Cannot access

    Multiple of my decklists have become corrupted, somehow. When I try to open them, I am launched into an infinite black loading screen. I've swapped devices, used both my my laptop, and my desktop, and I cannot access the decks in either. I've tried duplicating the decks, and the duplicates are also unaccessible. I'm extremely bummed, because I don't have these lists saved anywhere else, and I've spent a very long time fine-tuning them. I don't think I could recreate them from scratch. I've waited for upwards of twenty minutes on this loading screen.

    2 votes

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  2. Deck builder not loading

    When I try to edit a deck, it just says waiting for server and never loads.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. enter the battlefield - full control

    Arena draft, otj, i have a plotted loan shark, so far no spells casted that turn. i press full control, i play the loan shark, there should be a trigger going on the stack, but there isnt one

    my attempt was to blink the loan shark with getaway glamer and draw essential 2 cards, i just drew one card (at the end of turn). afaik as i understand there should be a trigger on the stack, before it resolves i should be able to cast the glamer and then it checks on resolution, but as i said, no trigger at…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Stuck on "Waiting for Server" screen when editing specifc decks

    When going to edit these specific decks: "Izzet Phoenix," "Cloned Izzet Phoenix," and "Imported Izzet Phoenix," the screen gets stuck on "Waiting for Server."

    Cloned Izzet Phoenix and Imported Izzet Phoenix are cloned and imported copies, respectively, of the original Izzet Phoenix deck. There is still audio and pressing "ESC" (escape) does cause a sound to play as if it were bringing up a menu, but there is no UI to interact with and thus nothing you can do other than force quit by ALT+F4 or task manager. None of the other decks in my collection cause this issue that…

    2 votes

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  5. Wrong basic land count in "Drag to the Bottom" Card

    An opposite player played this card with four land but with only one "basic land" but it did 5 damages on all my creatures

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Horet Queen

    Summoned hornet queen, didn't drop 4, 1/1 flying deathtouch tokens. Played against white deck. Nothing indicating that they should not have dropped.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Deck builder - Explorer deck not opening

    When in the deck builder, I cannot access my explorer deck. It is in 2nd position. Other decks open fine, but my explorer will just spin the "connecting to server wheel". I can still play with the deck, and access the details on the bottom bar, bur can't double click to edit

    2 votes

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  8. deep-cavern bat march

    Deep-Cavern Bat did not return Jace, Perfected Mind to my hand upon being exiled with March of Otherworldly Light. Jace is stuck in exile beneath the bat, yet there is an empty spot in my hand where he would have been. Clicking the spot produces a card riffle sound, but does not allow me to play Jace.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. mirror hall mimic does not copy rakdos joins up creature when awakened with abuelo

    mirror hall mimic does not copy rakdos joins up creature (after being awakened with abuelo). Mirrorhall mimic clearly states that it copies another creature , yet it ends up as an enchantment and not a creature, which is in violation of its own rules text. This can lead to a really dumb infity loop if no other creature is around .

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Signature Spells doesn't seek anything on ETB

    When Signature Spells hit the battlefield it didn't seek any 3MV instant or sorcery cards from my library. And, yes, there were 3MV instants and sorceries in there for it to find.

    I saw an earlier post about this, but it was from 2022, so in case this is an old problem that's back again, here's a new report and log.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Edit deck not loading

    Edit Deck is note loading the server keep searching

    2 votes

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  12. Deck image streched out for any showcase / alternate / extended art

    The image on the deck box gets stretched out or misaligned after editing a deck or its position in the list of decks. This seem to happen to any alternate / extended art cards and planeswalkers used for the deck image and recently got much worse.

    5 votes

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  13. Dreadmaw's Ire

    I attacked with Earthshaker Dreadmaw, intending to use Dreadmaw's Ire to kill an artifact. It never gave me an opportunity to use the trick, thus losing me the last game of my draft. Could I get some sort of refund?

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. stone brain

    Stone brain locks me out of doing anything causes a timeout loss due to inactivity

    75 votes

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    24 comments  ·  Gameplay  ·  Admin →
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  15. verdant force CTD

    Getting a consistent CTD every turn with verdant force on my side of the battlefield. seems to be every time the verdent force token should be created.

    This has been consistently occurring with verdant force created by slimefoot, Thallid Transplant (used as a brawl commander).

    No other cards have had this effect, it replicates every turn force is on the battlefield.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. When Prompting a game action, no menu appears

    When Prompting a response, Ie. organ hoarder (this is the second time with two separate cards) to look at the top three cards, I cannot select the card I want to keep. My friend is using the steam client and I am using epic. He is on his steam deck.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Annihilating glare issues

    Issue 1: Sometimes it wouldn't allow me to sacrifice an artifact instead of a creature

    Issue 2: (Already reported several times but still broken...) If you have enough mana, you are forced to pay, not being able to sacrifice anything...

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. ********

    Are you ******* kidding me?? With 3 mana???

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. loss in premium draft

    I had a phantom loss in this premium draft on 1/3/2024. I just won a game and returned to the results screen with a 3rd loss and the highlighted claim button.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Mythic pack rare wildcard

    Hello. Like several players, I purchased a mythic pack and received a rare wildcard. This was a Kahn's of Takir mythic pack on the android client.
    It's disheartening seeing a bug that's over a year old still happen today. What steps are you planning to correct this bug so it doesn't persist?
    What

    6 votes

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    1 comment  ·  Store  ·  Admin →
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