MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10245 results found
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weekly wins didn't reset
My weekly wins didn't reset
4 votes -
petrify and lawmages binding third effect not working
hi i just want to let you know that none of the spells like petrify, lawmages binding that say activated abilities can't be activated don't work at all it needs to be fixed like right now. I played to many matches using those spells and the enchanted creature is still able to use its ability, and it's not making the game fair at all also I keep having to concede the matches cause that bug is not fixed at all so please fixed the bug
3 votes -
Game disconnecting from server (not internet issue)
During matches, game disconnects from server, despite no internet issues on my end. Bcause of this, I'm not getting daily quest credit for casting specific spell colors.
4 votes -
Game crashes every time a card is returned from the battlefield to a player or opponents hand. Android operating system
Has been going on since eternity cards were added
1 vote -
Detectado error de contenidos
En Magic de Android que ejecuto en mi teléfono, un Redmi Note 13 Pro 5G, constantemente me advierte que he perdido la conexión, lo cual no es cierto, le doy "Volver a conectar" constantemente, luego de unas 4 veces, aun en ocasiones debo cerrar y volver a abrir el juego, me da un "Detectado erro de contenidos... Arena va a iniciarse de nuevo para verificar los contenidos," le doy Aceptar, al reiniciarse pasa a "Obteniendo listado de recurso... ¿Descargar 3,44 GB adicionales?... Descargar", esos son todos los contenidos del juego, al hacerlo, me deja acceder normalmente al juego mientras permanezco con el juego abierto, al cerrarlo y volver a abrir vuelve a generar toda la misma cadena de errores, ya desinstalé la aplicación y la volví a instalar múltiples veces, con resultados idénticos, gracias.
En Magic de Android que ejecuto en mi teléfono, un Redmi Note 13 Pro 5G, constantemente me advierte que he perdido la conexión, lo cual no es cierto, le doy "Volver a conectar" constantemente, luego de unas 4 veces, aun en ocasiones debo cerrar y volver a abrir el juego, me da un "Detectado erro de contenidos... Arena va a iniciarse de nuevo para verificar los contenidos," le doy Aceptar, al reiniciarse pasa a "Obteniendo listado de recurso... ¿Descargar 3,44 GB adicionales?... Descargar", esos son todos los contenidos del juego, al hacerlo, me deja acceder normalmente al juego mientras permanezco…
1 vote -
1 vote
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Blocco del gioco
Da questa mattina, dopo aver scaricato 3,5 giga il gioco si blocca durante la partita e mi espelle. Piattaforma android
Edit: credo che il blocco avvengono in BO1 timeless con azorius
1 vote -
Bug
In round 1 of my premier draft today the game disconnected, went to "waiting for server", then exited to the main menu and I was recorded a game loss.
1 vote -
Suggestion
You should include a saying like "I'm new" for new players so people dont think they are stalling/purposefully wasting others time while playing. Also one that says "nice deck" sounds better than just "Nice!"
The stall timers need adjusting, I spent 25 minutes being stalled out nonstop from someone who was losing because they would play one card and reset the timer during my turn. Then they would stall the timer out to nothing and not get a strike against them. It would be better to initiate timer counters against them instead of having to report someone.
Finally, can you code it so that Cursecloth Wrappings only triggers when you can actually use it to embalm a card in your graveyard? It gets tedious hitting skip nonstop when you cant use the card anyways but it constantly asks if you want to use it.
Thanks, and as always, You all do amazing work; the app Arena works amazing and it got me into the game big time from a guy who didnt play card games much.
You should include a saying like "I'm new" for new players so people dont think they are stalling/purposefully wasting others time while playing. Also one that says "nice deck" sounds better than just "Nice!"
The stall timers need adjusting, I spent 25 minutes being stalled out nonstop from someone who was losing because they would play one card and reset the timer during my turn. Then they would stall the timer out to nothing and not get a strike against them. It would be better to initiate timer counters against them instead of having to report someone.
Finally, can you…
1 vote -
Mobile Game crashes every 10-20 seconds
The draft I have been attempting to play is unplayable. I cannot get to three game actions between crashes. When I reconnect the countdown timer is already there.
When I reconnect I see this garbled text (screenshot provided)
I would like my most recent gem purchase refunded
1 vote -
Sunset revelry didn’t creature 2x tokens with Elspeth, Storm’s on battlefield
- Opponent has more creatures than you
- You control Elspeth, Storm’s Wrath
- You cast Sunset Revelry
- Tokens made are meant to be doubled; they are not
1 vote -
Graphics issue with some overlays in rewards screen
I first detected this after coming back to the game after a few years, I got a lot of rewards and while hovering cards with abilities such as Warp and Flying etc, the abilities tile seems to have some opacity issues. Or something like z-index or some graphics bug. Image attached.
1 vote -
performance on macOS is miserable, client is unplayable
once again, the client on macOS is unplayable.
enter a game. 2 turns later everything is slowed down to a crawl. UN F* PLAYABLE.
this has been an issue in the past. it was seemingly fixed around beginning of july (client ran really smooth on the exact same machine).
now since 2 updates its UNPLAYABLE again.question to engineers: what the **** are you doing?! you remove the fix from previous patch? you dont check whether your changes break the entire client? i want to understand…
question to product managers: what the **** are you doing?! if the client does not even run, do you think you reach your goals? i want to understand…
its really not rocket science to NOT UNDO the performance improvements that were put into place 2 patches ago. just do your job and stop messing up the entire experience
once again, the client on macOS is unplayable.
enter a game. 2 turns later everything is slowed down to a crawl. UN F* PLAYABLE.
this has been an issue in the past. it was seemingly fixed around beginning of july (client ran really smooth on the exact same machine).
now since 2 updates its UNPLAYABLE again.question to engineers: what the **** are you doing?! you remove the fix from previous patch? you dont check whether your changes break the entire client? i want to understand…
question to product managers: what the **** are you doing?! if the client does…
1 vote -
In my collection Sanctuary Cat is bugged
When I check the style of the card only the Alchemy one is available (I'm sure I've crafted both) and I can also select it twice
1 vote -
Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.
Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.
1 vote -
Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.
Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.
1 vote -
Jump In
Jump In event still glitched. It takes me to a packet select and then redirects me home. I haven't been able to access it for over a month.
1 vote -
Tutorial BUG
Durante o início do jogo, quando chega no 4* oponente, o jogo simplesmente congela, ele pede uma resposta de bloqueio ao ataque do npc, mas as fichas não vão pra campo e você fica travado nessa parte, segue print.
1 vote -
Booted out mid game and server issuse
Was kicked from game after casting a spell, disconnected from Arena client, experienced log wait time to reconnect, experienced server issue when clicking reconnect (clicked 4x), was given a lost in game
1 vote -
seems to be a glitch or a cheat with trapped in the moon
i had trapped in the moon aura enchantment on Valvagoth and some how my opponent was able to put valvagoth back into play with trapped in the moon still attached to it not sure if it is bug or a cheat. captured the log to attach.
1 vote
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