MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3941 results found
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Product Suggestion
Game won't find an opponent to play. I've tried on mobile and desktop PC version, have been waiting over 10 minutes to locate a match without success. Tried rebooting/restarting mobile and PC and updating but error continues.
6 votes -
Avatar premium draft is down
Avatar Premium Draft Bugged and Disappeared.
I am using a Windows PC and accessing Arena through Steam.
I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
Now the premium draft is gone and so are my gems.
Id like to be refunded for gems I spent.6 votes -
Matchmaking broken for Arena Direct?
I've been waiting for almost two hours for a match to fire for the Avatar Arena Direct event. Never had to wait for more than a few minutes before.
6 votes -
queue avatar draft
I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.
can I get my gems back? this is wait time is absurd.
6 votes -
Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
5 votes -
Loss from nowhere
Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.
4 votes -
Auto tapper choosing to kill you over using a Treasure
I had a situation where the auto tapper killed me in Powered Cube. Board state:
I had a Hullbreacher and seven Treasure tokens out while at 1 life. My opponent had no nonland permanents apart fom a Talisman.
I had a Mana Confluence and six lands, and went to cast an Ugin, Eye of the Storms. Auto Tapper chose to use Mana Confluence over using one of my Treasures.
Issues here:
1) Obviously, auto tapper should not tap Mana Confluence while I was at 1 life instead of using a Treasure.
2) If auto tapper wants to tap a land…4 votes -
entomb banned in brawl? uncommon entomb removed?
Opened a Brawl deck today that says Entomb isn't legal and the card is removed, however my collection shows I have one? Trying to make people craft the Rare?
3 votes -
Bug on deck type menu
Today I was trying to build a new deck (I play from android devices). I copied and pasted a deck from mtg Goldfish, I opened the deck settings to switch from "Historic" deck to "Traditional Pioneer" but the drop-down menu doesn't open. I tried from multiple devices but the result is always the same.
4 votes -
Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling
I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded
3 votes -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
3 votes -
Steel Hellkite bug
Steel Hellkite activation ability that states” Destroy each non land permanent with mana cost x that was dealt damage this turn by paying c for its mana cost does not work”! This is very annoying as this makes this card useless.
2 votes -
Refund my money
Since you refuse to fix your garbage *** algorithm I want a refund of my money. Thousands of complaints and you lazy ***** wont do **** people have had enough of your lazy,greedy,shifty ways.
3 votes -
Sparky Won't Go Away
Sparky won't go away. She's been hovering around my home screen for weeks now. I completed the color challenges years ago. I don't need a tutorial, please make it so we can shut sparky off forever!
4 votes -
My Elendra, Saint of Dusk
My Elendra, Saint of Dusk was removed from pay by Bitter Triumph, which is an instant but she's supposed to have hexproof from instant spells.
2 votes -
Ban or errata bloodthirsty conqueror
These stupid 'opponent loses 1 life you gain 1 life' ad infinitum loops are dumb and completely ruin the game. Bloodthirsty conqueror needs to only happen once per turn or be banned from all formats.
3 votes -
Bug Error or Hacker
"Torch the Tower" didn't exile "Stitcher's Supplier" in that game.
Is this a possible bug or is the opponent cheating?1 vote -
Vincent Valentine's ability didn't trigger
I killed 2 of my opponent's creatures while Vincent Valentine was on the field, his ability to gain counters depending on the power of such creatures didn't trigger
1 vote -
Error Updating Data
Error Updating Data: Please check connection and try again.
Can't load the game. This message keeps appearing.
Fix??4 votes -
Mastery Pass reward bug
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.
5 votes
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