MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4093 results found
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Can't Enter Sealed Event
I cannot choose a faction to continue, but also not enter the event by buying in. Something is broken?
Tried other device, logging in again and repairing the fileds
3 votes -
Did not receive end of season rewards/packs
Did not receive end of season rewards. Initially I was shown what rewards would be given but after validation of my selection only A mostly blank screen appears and nothing was awarded
2 votes -
Mirrorform game crash
When coppied with Double Vision and selecting Lavaleaper with both the original and 2nd copy with 100 treasure tokens on the board it freezes on the cast and crashes in a draw.
Android
Nothing happened
Expected all my non-land permanents to become copies of Lavaleaper so I could attack for lethal2 votes -
Too many ability triggers cause ranked match lost due to opponent already having his resolved
My turned skipped because opponent created too many tokens of/and using ocelot pride combined with guide of souls to gain too much life, On my screen of magic, I was still resolving the life gain triggers from when the tokens entered into the match but on opponents end of the game they already had their triggers resolved which cause me to lose by default. I ran out of timeouts, due to me unable to resolve the triggers faster like they did, and forced to concede because of said issue
2 votes -
There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
3 votes -
Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends
I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.
2 votes -
Server ko
Server ko this morning..impossible login and play.
Yesterday a lost a draft for the same reason2 votes -
daily quest unrenew
I didnt play for several day and my daily quests didnt reset therefor i couldnt earn the gold for those quests( it is not the first time it happen)
3 votes -
MH3 Sealed - Missing Rares from Pool
I just spent the 8000 gems to do the sealed MH3 event. I opened 7 rares. Upon building the deck, only 2 were available to select (Deserted Temple).
6 votes -
Cannot Read Card Names or Power/Toughness of Creatures
I've been unable to read the card names or the power and toughness of creatures. I've checked in after a number of updates to see if there was a fix. There was none. I use arena on the Mac. I've tried removing and reinstalling but there is still some issue.
4 votes -
Sparky is Back
I have been playing for well over a year now and completed the tutorial long ago, but despite this Sparky has started giving the 'What an adventure -- you're well on your way to becoming a great planeswalker' talk every time I go to the home screen from anywhere on my Android. I have tried repairing the files and there have now been at least two updates rolled out since this problem started and still nothing so I am making a post about it.
4 votes -
Something is wrong with my Premier Drafts
Something is wrong with this game. I have played 12 premier drafts in 48 hours. I have only gotten 3 wins twice. I have lost over $60 worth of gems. I am consistently not getting 3 lands in my hand within 5 turns in 40 card decks with 17 lands. I am basically starting each run 0-2 because the game will not give me lands in my first two games. Using the mulligan doesn't matter, I never have lands in about 70% of my games. This has never happened to me before in other sets in the last 10 years.…
3 votes -
Cannot log in after Lorwyn Eclipsed update
About midnight UTC today I updated my client. Since then, I'm not able to log into my account on any platform. Tested on Windows, Windows through steam, Android (phone), Android (Chromebook). On all devices it either says "Connecting to server" or goes to a black screen and stays there indefinitely. Other accounts work on the same devices. Checked everything (drivers, DNS, home network and mobile data, updated OS). This seems related to the account.
2 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Champion of the Weird and Lasting Tarfire interaction
I had the same experience as another player reported.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This happened at least 3 different turns during the game and was my final loss of the draft event, and I believe the game…
4 votes -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes -
Ranked victory caused my status to decrease
I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!
2 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this…3 votes -
Out-of-turn Timeout
Recent bug/potential hack?
On mobile (Android)
Twice now in two days, and end of opponent's attack phase (two totally different decks, both opponent's deck and mine) the game does not progress to opponent's end phase. My timeout rope appears with no options, because it's not my turn, burns my timeouts, waits a bit, activates my timeout rope for a last time, and the game "ends" but doesn't give a victory/loss screen. Options wheel disappears, preventing me from leaving the match. Can still emote/interact with companions, but the only way to exit the match is to force close the game.
3 votes -
freezing game when tokens leave the battle field ios
when tokens leave the battlefield or a creature dies from 0 toughness(toxic deluge) the game freezes
3 votes
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