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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2930 results found

  1. Missing styles following Spider-Man grant

    Prior to the grant of Spider-Man (SPM) cards in place of Through the Omenpaths (OM1), I owned parallax/extended art styles for Viggo, Enforcer of Ig's Crossing (cognate to Eddie Brock) and Cren, Undercity Dreamer (cognate to Miles Morales). The collection interface now appears as though I do not own these styles, and curiously claims these styles cannot be purchased at this time (contrary to the behaviour of other OM1 styles).
    Potentially relevant facts:

    I owned these styles but did not own any copies of the cards.
    These were the only two cards from OM1 I owned no copies of.
    I…

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  2. PLEASE put companion (pet) sound effects on a different channel from normal SFX

    Could "game rules" sounds be on a separate channel from normal sound effects?

    I want to mute everything that isn't relevant to the execution of a match, so that when i minimize the window the only sounds i hear from the game are sounds that tell me something is happening that i might need to respond to.

    Like, just sound effects for game actions, shuffling, the rope, priority, etc. I want to mute everything else, no "ear candy".

    3 votes

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  3. Non la pioche n'est truquée...

    Le deck de l'adversaire contient 2 fois plus de carte que la mien et il a une pioche comme ça alors que je tape que du terrain mais quand on le signal WoC vient dirte que c'est normal et que c'est pour tous le monde pareil alors que cela se produit une partie sur 2 en mode classement.

    Ce jeux est obligé de truqué la pioche contre des joueurs comme moi qui n'a jamais donner le moindre dollar en cinq année de jeux pour faire gagner les pauvres crédules qui viennent expliquer ici qu'ils se font arnaquer.

    Quand on consulte…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. You do not care what our ailments are:rage was setup to do. They were suppose to go first but the they mulligan to 5 and gave up. That win p

    The entry level is about how 5 cards can d
    subdist against the full grip. This is the fill out so many forms also that you're one issue can then be selected. The point you try exceeds their furtive smalll point. Above this maybe the only layer that is substantial. Above that parts are so inhospitable

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Missing Marvel Spider-Man cosmetics in store

    I am on PC and the Marvel Spider-Man cosmetics are not showing up after the Marvel Super Heroes update on the 16th in my store or at all including the Avatar's, Web Basic Lands. I don't know why but every source says the should be there and that there's no problems but the only things that I can see for Marvel Spider-Man are the cards that were swapped in my collection and the Spider-Man card packs that replaced Omenpath. other then that there is nothing else even remotely related to Spider-Man even though the announcement for this update says they…

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  6. Dragonback Assault Doppelgang Nursery bug

    Have 4 treefolk tokens from the nursery, 4 dragon tokens from the assault, and 4 frostcliff siege that you target with Doppelgang x=12. The only trigger was choosing temur. I thought keeping it simple when I popped off wpuld make it let me finish a game. 5 out of 5 games today either closed the mobile app(iOS) or forced a draw. Each time it closed the app outright was with multiple nursery and assault triggers.
    Unplayable deck using cards you created and I paid for. What gives?

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Deckbuilder Does Not Load In - Hangs Indefinitely

    When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deckbuilder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.

    Steps to reproduce:

    1. (Optional) Build deck using Clifftop Retreat (at least one copy of card)
    2. Navigate to Decks Tab
    3. Select deck with Clifftop Retreat and attempt to edit the deck
    4. Wait while loading screen cycles indefinitely

    I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing Clifftop…

    4 votes

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  8. Deck building

    Today, the Spiderman cards finally arrived and I started to review my decks to see which ones had cards from that expansion and discovered a bug that has impacted about 6 or 7 of my decks. These decks cannot be edited, because when the edit option is selected, the waiting for server message becomes eternal. This is only happening with those decks, the rest are able to be edited although the filters for mana value and rarity are bugged because selecting ok to return to the card view doesn't work, you get stuck in the filters. I tried to remake…

    4 votes

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  9. The opponent exiled my 4 mana hulk gamma goliath with Cruel Alliance

    The opponent user cruel alliance to exile my card that costs 4 mana. The text on cruel exile says “exile target creature with mana value 3 or less”. I lost the game because of that bug.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Game play

    This is literally so stupid, why aren’t y’all fixing this issue?! It’s so frustrating to not make any ground because of stupid hand smoother, shuffler and rigged as **** **** game. This is happening too often and it’s making this game insufferable and un playable.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Daily Deal - Missing purchase

    I entered the shop (daily deals) there I saw “Ulalek, Fused Atrocity” for 2,700coins I bought it (app took the coins) but didn’t receive it(didn’t show in the collection, but did show in craft)
    [now that I see the posts here I see there is some sort of problem with the daily deals, I also see a long timer for the deals (90 hours atm) but now the “Ulalek” card isn’t in the deals.
    *adding pics (have b4 purchase and after + collection)
    PLEASE HELP I WANT ULALEK!!!
    I’m playing on iOS - iPad- mtg arena (bug time is 30min…

    1 vote

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  12. Card not appearing in deck building

    I want to add the card "Disdainful Stroke" to my deck, but it doesn't appear in the interface, even after resetting the filters. This happens to one deck specifically.

    2 votes

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  13. Vivien Reid bug at color challenge

    At the beginners color Challenge (white) the Battle vs Vivien Reid ist bugged. The bot always stops at the same turn and just doesnt finish its turn. Seems like others have the same problem.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Turn 1 win Historic

    This is a turn 1 win for my opponent. How am I supposed to play magic if they can turn 1 win. This is historic, not timeless. Ban the deck.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Cosmetics selection menu reappears after seasonal reward menu

    I'm using Steam on my PC.

    To reproduce the bug :
    1.Go to profile page
    2. Click on any of the cosmetics selection menu on the bottom rigth (Titles, Emotes, Card Sleeves, Compagnons, Avatars)
    3. Go back to the profile page using the arrow
    4. Check on the seasonal reward for constructed or for Limited or your set completion using the menus on the left
    5. Go back to the profile page using the arrow

    Expected outcome : we are brougth back to the profile page
    Experienced outcome : we are brought back to the last visited cosmetic menu

    1 vote

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  16. opponents triggers

    My timer runs down while my opponents triggers are excessive! What even is that!

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Lucky Clover - Bug

    Hello, I was using the artifact named “lucky clover” which is a two cost artifact that copies adventure, instant, and sorcery spells. It seams this card is not functioning, and is not copying as the card states.

    I do not believe this is a rules interaction that is being referred to, as the artifact in question isn't working at all.

    "Whenever you cast an Adventure instant or sorcery spell, copy it. You may choose new targets for the copy."

    When you cast it is ment to copy the adventure, instant, or sorcery spells being cast. The copy effect isn't taking…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. obvius hacker

    I can't use this card against my opponent; the game prevents me from doing so. This game is rigged, and there are a lot of hackers.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Bought a mythic pack, only got a rare wildcard

    I bought a mythic pack of Marvel and I only got a rare wildcard (see screenshot). I’m 100% sure it was a mythic pack because I had exactly 3300 gems, bought two packs, and as you can see in the screenshot below I have 2780 gems (I.e. I spent 520 gems).

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  20. CAN WE PLEASE play magic against each other with out the PC picking favorites FOR *** SAKE

    Every game its like I'm playing against the PC , THE PLAYER across from me , and your favortized BS .... like can we get a league for honest players that just want to play the game without the rigged shuffler without the 1 in a million hand 10 times a day THIS IS ABSOULTE HORSE **** RIGGED TRASH IF IT WASN'T FOR THE FACT ITS THE ONLY PLACE TO PLAY THE GAME I WOULD DELETE THIS TRASH RIGGED **** TODAY

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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