MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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8948 results found
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Draft fail, unnable to login
Drafting EoE today, after the third pick the game stopped, tried to reconect but the server is down
6 votes -
Zimone, Quandrix Prodigy
I lay a land down on turn
activate zimone, quandrix prodigy's first power (extra land)
attempt to play Kazandu Mammoth, but the option to play it as a land is disabledI happened to have a Druid Class out (Level 1)
I upped it to level 2 and it does allow the Kazandu Mammoth to be played as a land
2 votes -
Phoenix Fleet Airship Copies of token with art style do not mantain art - Bug
I purchase the bundle where i have the Phoenix Fleet Airship, and whenever i generate the 1st copy of the token i've already generated, it creates a token of this artifact but with the normal art style despite having the altered one, ill try to explain it better:
1) I play Phoenix Fleet Airship with the art style, at the end step it creates a copy (Because i manage to sacrifice something on my board) with the same art style.
2) Next turn i sacrifice another permanent, keeping both the original Phoenix Fleet Airship and the token, however at the end step it creates 2 different tokens: the first token generated comes from the original, so it keeps the art style, the second token comes from the first copy i created on step 1, but this token has the standard art, not the one i purchased on the bundle, and this continues to happen as more copies are generated from this point.
I am not sure if this is suppossed to happen, but i just wanted to make a report since this is my favorite card from the avatar set and i've already purchased the art style and i am saving to buy the rest of them.
I purchase the bundle where i have the Phoenix Fleet Airship, and whenever i generate the 1st copy of the token i've already generated, it creates a token of this artifact but with the normal art style despite having the altered one, ill try to explain it better:
1) I play Phoenix Fleet Airship with the art style, at the end step it creates a copy (Because i manage to sacrifice something on my board) with the same art style.
2) Next turn i sacrifice another permanent, keeping both the original Phoenix Fleet Airship and the token, however at the…
2 votes -
Kick out of game while it was my turn then when I was able to log back in it was my opponents turn and he exiled all my ****.
Im literally tapping mana to go ahead and win, when all of a sudden i was kicked and when I reloaded the game which it wasn’t long enough for my timeouts to expire, it was my opponents turn and he exiled all my ****. Im beyond frustrated.
1 vote -
Playing against sparkly
Sparkly suddenly stops playing and it doesn’t finish the opponent turn.
3 votes -
download
Hello,
I'm experiencing a persistent issue after the latest update of MTG Arena. I'm using the Steam version of the game.After the update, the game launches normally the first time, but on the second launch it shows a “Resource Error” and restarts the download of the entire game (~11 GB).
Even after repairing game files via Steam, the same problem occurs: the game is redownloaded entirely but the issue repeats after the next launch.I've already tried uninstalling and reinstalling the game from Steam twice, and also deleted cache and local files manually, but nothing has resolved the issue.
Please advise on how to fix this.
Thank you.
Hello,
I'm experiencing a persistent issue after the latest update of MTG Arena. I'm using the Steam version of the game.After the update, the game launches normally the first time, but on the second launch it shows a “Resource Error” and restarts the download of the entire game (~11 GB).
Even after repairing game files via Steam, the same problem occurs: the game is redownloaded entirely but the issue repeats after the next launch.I've already tried uninstalling and reinstalling the game from Steam twice, and also deleted cache and local files manually, but nothing has resolved the issue.
…
9 votes -
The Legend of Yangchen Bug
In premier draft ‘The Legend of Yangchen’ failed to reveal the opponent's choice of my permanents, causing the loss of 2 permanents instead of 1 on my board. Resulting in a loss. Please fix this issue and refund this draft. I played 4 or 5 drafts this was the only error that occurred.
4 votes -
Earthbend March of the World Ooze
Earthbending a land before or after playing March of the World Ooze does not change the land's power/toughness to 6/6
2 votes -
Arena Anthology 3 Card Styles appears as Regular Cards
Hi, this started not too long ago but it looks like the card style pack stopped working for most of the AA3 cards. It shows I have the style, but the style version and the normal version show as identical now like in the pictures. This shows both in the collection/deckbuilder and in-game. I've reinstalled the game, repaired files in settings, and I even tried on another computer with the same result. I was referred to a year old post on the subject when I reported it through wotc arena support, which has confused me greatly because there are newer reports of card style problems and even one directly referencing the anthology styles. Are there plans to ever fix/refund the gems? It feels like a risk even buying any of the new ones. I love the card style packs but paying 2k gems and losing the styles feels horrible.
Hi, this started not too long ago but it looks like the card style pack stopped working for most of the AA3 cards. It shows I have the style, but the style version and the normal version show as identical now like in the pictures. This shows both in the collection/deckbuilder and in-game. I've reinstalled the game, repaired files in settings, and I even tried on another computer with the same result. I was referred to a year old post on the subject when I reported it through wotc arena support, which has confused me greatly because there are newer…
4 votes -
Final Fantasy Draft Not Showing Up
The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.
2 votes -
I need a refund
The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.
3 votes -
Error code -1
Error code -1
Will not let me log in
“ A unexpected problem occurred (Error code: -1). Please try again.”
5 votes -
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Game Mode:
Timeless, Best-of-Three (Traditional Ranked or Traditional Play)Issue Description:
In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.
Steps to Reproduce:
Prepare a Timeless deck with 15 sideboard cards
Enter any Traditional Timeless queue (Ranked or Play)
Attempt to sideboard after Game 1 - only 6 cards are available
Expected Behavior:
Full access to 15 sideboard cards during BO3 sideboarding phases.Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Game Mode:
Timeless, Best-of-Three (Traditional Ranked or Traditional Play)Issue Description:
In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.
Steps to Reproduce:
Prepare a Timeless deck with 15 sideboard cards
Enter any Traditional Timeless queue (Ranked or…
7 votes -
Chromatic Cube - Can't Use a Card without Card Style
I can’t use a card I drafted without paying gems for the art style
135 votes -
3 votes
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air bending never ending turn
you guys have to do something about the repeat action thing, I just sat for 20 mins while my opponent had doc grizzloc in play and was bouncing airbenders . Just the same thing over and over bounce an Airbender resummon for free, bounces another Airbender, resummon for free. Like seriously you guys really need to get control of shoit like this
2 votes -
Deck size
I've had multiple games where I start the match and it shows my opponent with a 200+ card library I don't know if this is some sort of glitch/exploit or a display thing. I'm on mobile if that matters. Forgot to screenshot
1 vote -
Cast Impossible even though enough Mana
I have five white mana, but I can't cast "Smile at Death". One of the five mana comes from the legendary creature "Giada".
1 vote -
missing packs and foundaation dupplicate protection bugs
I did buy 9 foundation packs and when I opened the 6th one I get a 20gem with message "I have all rares of foundation" but I am missing +100 rares
I did exit arena and post it on reddit
when I reconnect arena my last 3 foundation packs are missing/losthttps://www.reddit.com/r/MagicArena/comments/1pwujjp/foundation_packs_not_duplicate_protected/
2 votes -
Force Import decks for when the cards don't exist
Force Import - often when importing a deck I find that MTGA doesn't have it. It would be nice if there was a way to 'force import', just import all the cards in the list and skip over the ones that don't work. Maybe provide a error panel like '5 cards failed to import: etc, etc". It could be a hotkey, like Ctrl+Shift Import or a setting.
3 votes
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