MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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8786 results found
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You need to fix the shuffler
Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.
7 votes -
Bandit's Talent
When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards
6 votes -
Indestructible bug
Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.
12 votes -
Non-random RNG + Gaslighting players
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this is with players.
Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…
5 votes -
Game closes while playing ashiok
Whenever I activate the first ability of ashiok wicked manipulator the game stops working and closes, this happened five times now. The match was brawl and I'm playing in a phone.
7 votes -
Add deck type "Friendly Brawl Rebalanced" to direct challenge
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus their friends.
Please solve this by adding the deck type "Friendly Brawl Rebalanced" in "Challenge Match" direct challenges.
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…
160 votes -
サイドボードがちゃんと表示されない。 Sideboard is not displayed properly.
BO3のエクスプローラーのデッキ構築画面でサイドボードを選ぼうと思ったら7枚のBO1用のサイドボードしか表示されない。
ビッグスコアと物語カードのスキン選択も挙動がおかしい。不便だから早く直してほしい。
When I try to select a sideboard on the BO3 Explorer deck construction screen, only 7 sideboards for BO1 are displayed.
The skin selection for the big score and story cards also behaves strangely. It's inconvenient so I hope it gets fixed soon.
10 votes -
fix shuffler, keeps ******* me with unbelievable odds
using a deck with 18 lands, 21 creatures, and 21 non creatures. mana curve 1.4, i keep on loosing matches due to shuffler ******* me. We want to play magic not bend over for the shuffler.
This match, half the total cards i saw in the game were lands. no way in **** that is possible using an 18 land deck.
This is why arena is dying, fix it7 votes -
Among the many digital card games, it has become the one that relies the most on luck.
Among the many digital card games, it has become the one that relies the most on luck.
2 votes -
Unable to select creature to attack/defend
Unable to select creature to attack/defend - during game event after recent update.
11 votes -
alchemy
Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game
13 votes -
Wild cards not redeeming properly/Lost wild cards
Deck building hang while attempting to craft cards. Took 3x the wild cards needed and still hasnt given me cards. Please refund my wildcards.
4 votes -
Missing ALOT of the sliver cards!!!
You guys are really, really missing ALOT of the sliver cards! sliver decks so so so fun but about 70 cards are missing, id assume, please, please work on this!
6 votes -
Bug: My timer runs out while my opponent is resolving a spell on his turn
During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.
With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.
I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.
After that timer runs out, nothing happens and the game freezes.
18 votes -
Prematurely Opening Gems
Packs granting gems in rare slot even though all the rares in the set are not collected yet. This happened with Modern Horizons 3 packs specifically.
6 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro or monster-based decks.
I switched to my GW deck and started playing only against spell or control decks.
So does this mean that 70%-90% of my games will be against counter decks regardless of which deck I use?
After years of playing I finally decided to uninstall and give up on Magic Arena. I've been playing physical MTG since 1999 and I've never been so angry with MTG in general.
I hope they rethink and try to resolve this, then I can have fun with this game again.
Thanks!
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…
7 votes -
Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by better cards.
- Some of us enjoy Color Challenge. This is for smart people who actually want to use skill with some of the more basic cards. Logically, if I am playing color challenge the opponent should be playing color challenge also - and bound by the same deck rules. Single color, 60 card STANDARD deck vs single color, 60 card STANDARD deck. That's called a level playing field, try it.
- There should not be cheese cards. They only exist for the people who are too stupid to learn actual strategies. Wizards of the Coast are under the delusion that "Magic is for everyone". It is NOT for everyone. It's for butthurt hacker cheats and noobs who can't play unless they have cheese cards. Those people account for 99% of the player base.
- Decks for Starter deck duels simply don't work. These are supposed to be random cards but players are still clearly hacking the game. Not once but literally thousands of times I've seen this, in all modes. As soon as you get the upper hand or play a card that is even slightly advantageous, opponents will mysteriously draw the EXACT cards needed to combat whatever you do. It is painfully obvious they are using an open deck stacked full of cheese and can just play any card in their library.
- Mana $crew. The game is programmed to prevent you playing certain cards. Example: if a card costs 5+ mana, the deck will find a way to never give you more than 4 mana. In other cases, you either get a hand full of lands and no creatures or creatures with no land to play them. Rigged.
- Timewasters. The bane of existence. Play a land, then play a creature or spell - it's not hard. I have seen multiple players just sit there for 10 minutes without the timeout fuse appearing. There needs to be an INSTANT penalty for this. All turns should have a maximum 30 second timer no matter what. If you can't do what needs to be done in that time, you forfeit the turn.
The system needs a complete overhaul. Due to these issues the game is actually not fun anymore.
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by…
7 votes -
activated abilities not working
I cannot use the pop up screen for anything. I cannot activate an ability for a planeswalker. It lets me click on a button, but nothing happens and I time out. It also does not work when I try selecting a land for tapping or activating an ability. It lets me click on the land and the buttons are available, but I start timing out because clicking the option does nothing.
11 votes -
mana flood and mana *****
Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with 3 lands and the other 19 were literally the last 19 cards, and you know it can happen, it's difficult that it happens 5 times in a row don't you think? Obviously all the oppents I found had the perfect hand, this is also part of the "all player follow the same rules" that you have always put in the bot's automatic mail.
My question is, if this thing had happened on Magic Online, how many dollars and players would you have lost, dear Wizard? How long would it take you to overhaul MTGO's algorithm for such a problem? Considering that for a basic fix of the side it took 1 week, in my opinion not even half a day and you solved the problem.
I tested the exact same deck I went into mana flood and mana ***** with on paper and guess what? The deck only goes 10% of the time not 90% as it happens on Arena, if the products fail dear Wizard it is not because they are bad but because you do not give them real support and do not listen to the feedback of the public. THANKS WIZZARD IT'S ALWAYS NICE LOSE A GAME BECAUSE MY DECK DOESN'T SPIN THANKS, THANKS, THANKS!Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…11 votes -
Aggro Decks
Future decks should not support the building of red aggro decks. They are really annoying and no fun at all. Either they win within three or for draws or they give up.
12 votes
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