MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9667 results found
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7 votes
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Animation of Opponent causes my turns to burn down
Animation player had where they cast a ton of cards kept playing on the screen while MY TIME was being burned through. I lost all time I had stored up and luckily the action ended or I guess I would have just lost the match.
THIS IS A HUGE BUG
5 votes -
Daily Deals at Store is empty
I entered the store and the Daily Deals tab is empty, it doesn't even show anything as purchased.
5 votes -
direct challenge with brawl and friendly brawl doesn't work.
While direct challenging a friend we are unable to select brawl or friendly brawl decks. Either one of us can select Friendly Brawl as the game mode, but the other gets a sixty card game invite and can't select a brawl deck.
55 votes -
109 votes
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Bug - Incorrect Packet Selection for Jump In
The Jump In Packet selection description (https://magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-streets-new-capenna-2022-04-27) states that "If your first packet selection has one color, there will always be at least one monocolor option and at least one multicolor option. All multicolor options will contain the color of the first packet selection." but I was able to select "Equipped" (R-monocolor) as my first pick and "Crawlies" (U/G-multicolor) which should not have been legal by the above criteria. The actual selection took place on MTG-A iOS version 2022.15.10.477.929304 but the screenshots were taken on Mac desktop version 2022.15.10.790.929304.
14 votes -
8 votes
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9 votes
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Jump In not showing unpicked packs
I'm not getting unpicked packets when joining Jump In. According to https://magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-kamigawa-neon-dynasty-2022-02-11,
for your first packet, at least one option will be a packet you've never selected
This happened like 5-10 times with previous releases, but I thought I'd try again now that NEO is out and there are new packets that I've never picked. Instead I was offered Armory, Zombies and Powered Up, all of which I've picked before.
31 votes -
Disconnect during match
Either the match ended or the opponent disconnected.
The opponents timer didn't move anymore.
This was my third loss in a draft so I would prefer to get my entry fee back.5 votes -
iOS doesn’t handle stacking of identical infinite game loop tokens
iOS handling of creation of multiple tokens in gameplay loops does not cause them to stack.
Steps:
- create a token-producing infinite loop (e.g. soul warden, scurry oak, heliod)
- notice that as you create each token, they are created separate from each previous
- expectation is that once they have entered, they would form a stackThis is a problem because the screen scrolls very quickly and you have to scroll back to original creature to continue the loop.
This wastes a huge amount of time for both player and opponent.
This is handled as expected on PC client…
5 votes -
Arena on Mobile crashes Constantly
Arena keeps crashing for mobile, it could crash during a game, or during deckbuilding.
Step 1 - open MTG Arena on mobile app.
Step 2 - play some games.
Step 3 - repeat Step 2 until crash. It freezes, and if you start it back up, you can continue and finish the match, chat won't be available, and the game screen goes black after the match.For the deck building crash,
Step 1 - Start mtg Arena
Step 2 - start deck building
Step 3 - continue on deck building until it freezes. If you close it, when you open…5 votes -
alchemy
I was enrolled in an Alchemy Dominaria United draft. After finishing my second game the queue for the draft disappeared. It has now been gone for 10-15 minutes despite reloading MTGA and refreshing the Events screen.
9 votes -
Loading card database
After a clean re-install on windows 10, after the sign in screen, when it tries to download the 6. whatever GB install, it stops and tries to endlessly load card database. What a good game.
7 votes -
33 votes
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Game crash
the game crash on the deck selection area before to join a battle.
Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.59 votes -
Lagomos, Hand of Hatred/Queen Allenal of Ruadach interaction
When you have Logomos, Hand of Hatreda and Queen Allenal of Ruadach in play. If the red elemental token dies in combat, the soldier token createed by Queen Allenal of Ruadach is sacrificed to the Lagomos end of turn effect.
10 votes -
Combo Timeout
Can we please get a smart system to handle infinite combos? Playing on mobile app and anytime I resolve Heliod, a soul sister and Scurry Oak, the identical tokens fail to stack forcing my combo pieces off screen which has caused preemptive turn passing. Also, attempting to resolve an infinite Acererak/Paradox Engine combo resulted in passing the turn and losing an otherwise won game. Please tell me this is an issue WotC is taking seriously and making strides to resolve. And don’t say banning the combo cards is the solution; the best part of MtG is the dynamic nature of…
12 votes -
Brawl Friend Challenge
what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more
136 votes -
Deck Renaming [bug]
(version: Windows PC)
Steps to reproduce:
1. Rename a deck same name as an existing deck you own.What I get:
Endless loop of error message: "Deck name already in use" when you try to close the window.Expected resault:
Get the error message, then be able to close the message.9 votes
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