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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9543 results found

  1. historic with friends bo3 sideboard 7 cards

    Playing BO3 with friends in Historic format just show 7 cards of sideboard.
    I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
    Using Windows 10 Lenovo y700

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Black screen just before homepage

    Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)

    9 votes

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  3. Draft with Friends

    Please making drafts with friends (e.g. I have 6-8 friends. I want to draft with them).

    20 votes

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  4. 土地事故、後攻が多すぎてゲームにならない

    土地事故や後攻が多すぎてゲームになりません。対戦相手が先攻の時は全く土地事故の気配が無いのに自分が先攻の時は高確率で土地事故です。調整するにしてももっとさり気なくやってください。露骨すぎます。
    それともシャッフル機能を改善して偏らないようにすることもできないのでしょうか。
    そうだとすればこのゲームに費やすユーザーの時間が無駄になるのでアリーナはサービス終了してほしいくらいです。

    71 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  5. Bug with sideboard

    When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
    Playing Bo3 without a SB is kinda tough....

    6 votes

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  6. Disconnect in draft and after that my combat was count like lost.

    Disconnect in draft and after that my combat was count like lost.

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Paradox Engine is Legal on Arena...

    You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 15 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  9. Lost connection to server during ranked match

    Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
    I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
    Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Add "Low Graphics" setting to MTGA Mobile

    My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.

    It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.

    Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…

    14 votes

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  11. Faster Mastery Tree Orb Fulfillment

    I'm the kind of player who gets the mastery pass at the end of a set's life cycle, right before a new set releases. I like to get all the rewards at once, and while I like clicking through all the progression rewards to see what I've earned, clicking through the mastery tree orbs to get all 25 card styles at once is tedious and time-consuming. It would be really great if there was an option to use all the orbs at once and skip every individual orb animation. Of course, it would make sense to have the option to…

    7 votes

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  12. Arena Timer and Animations

    When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
    Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
    (PC Issue)
    Perhaps Adding a "skip animation" feature

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Predetermined matches eliminates true competition

    This is not Magic, this is a bad joke. The first time you get a no cards played draw you know that everything here is scripted. I've had days where I couldn't be beat, I've had days where with the very same decks I couldn't win a game. This is just incredibly sad!! You should be ashamed to even produce this farce and pretend that there is any competitive value whatsoever!!!

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. 126 votes

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    46 comments  ·  Gameplay  ·  Admin →
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  15. Sparky doesn't emote anymore!

    When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Sideboard in Direct Challenger

    Today I had the same issue. When I was playing a direct challenger with a friend at best of 3 games, we only saw the first seven cards of our sideboards. We also had the same issue playing a tournament match between my friend and I.
    After cancelling the direct challenger, our deck were automaticly mopdified deleting the last 8 card of our sideboards.

    9 votes

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  17. Bug with tier 41 mastery pass mythic rare card reward

    Hi, i'm playing on my macbook and i had an issue with the mastery pass.
    I gained enough experience to unlock tier 41 of the mastery pass and, at the same, i did the daily mission (n.8/15) which rewarder me with a random card.
    The problem is that the game only gave me one card, a rare one, instead of two, the mythic rare from the mastery pass tier 41 is missing.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules

    In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.

    13 votes

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  20. 36 votes

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    9 comments  ·  Gameplay  ·  Admin →
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