MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2740 results found
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Unable to sideboard out
After every bo3 match, when it comes to sideboard, i can add as many cards as i want, but I can't take out any card.
19 votes -
Game rewards not given
Rewards are not given for gameplay and seasonal progression is missing
24 votes -
not getting reward cards for marvel achievements
got zero of the rewards for achievements and have done about 8 of them!! this is ridiculous at first was counting cards played towards achievement now getting no card rewards!! fix this and reward everyone ... these kind of things ruin the game and you wont be selling GEMS from many who will quit if it continues.... costing you money
12 votes -
Network Error Unable to join
Unable to join MTG Arena international day of play event. The phantom foundations draft will not allow me to join. Pop up reads network error Unable to join
15 votes -
Missing season rewards
I didn't get the season rewards. Actually, it's like the season didn't end at all. I still have the ranking i had the end of the previous season. Last season, i was incorrectly set back to bronze, despite being at diamond in constructed and at platinum in limited
8 votes -
No End of season rewards
I did not get my end of season rewards and my rank did not reset
13 votes -
Rank Season Packs empty second month in a row. I opened the 10 packs again like last month and got nothing.
Rank rewards empty again this month, first month playing have gotten 13 empty packs at this point. 3 last month and 10 today. Please fix this is so disappointing.
14 votes -
Unable to Sideboard on Android
I am unable to sideboard on Android. I can add cards to my deck, but cannot remove them.
18 votes -
Derank from platinum to silver because of an end season bug (season ended twice for me yesterday and today)
I play on mobile. The season just ended yesterday the 30th of may. I was in Diamond 1. So got reset to gold 1, as usual. Played some games got to Platinum 4.
Today I play a BO3 standard game, I win 2-1, when I win I only get one rank instead of 2. And when I got out of the match Arena tells me it is the end of the season, and gives me the en season reward screen, saying I was in Platinum 4 (which I was but only because the season already ended). So it gave me…16 votes -
Unable to use sideboard using IOS
Unable to use sideboard using IOS
16 votes -
Ranked season rewards packs contained no cards. Nor did they progress wild card progress.
July 1st I received 10 packs as compensation for the June ranked reset bug. Ranked season rewards packs contained no cards. The packs were not from a specific set. Nor did they progress wild cards. This has to be a bug or something cause the packs basically never did anything.
12 votes -
My disappeared unopened packs
Hello,
Thank you for your consideration for the bug I experienced. I have received 10 packs because of the bug. But when I clicked open button, there was an empty box popup with an ok button and after I clicked it the packs disappeared. I didn't get any cards from those packs. Would you resend those packs again?
12 votes -
Rank Season ERROR
Hi, I received some x10 Boosterpacks due to this seasonal rankings error, but I can't open them. I press the button to open them, and they just glitch. It's like they gave me boosterpacks with air inside. What can I do to get my rewards?
13 votes -
Unable to select cards during sideboarding
During a Best of 3 Standard match, I was unable to select cards from my sideboard between games. The cards were visible, and I was able to select cards in my deck, including incrementing and decrementing them. Hovering over cards in the sideboard also did not display larger versions of the cards. Hovering over cards next to the scroll arrows worked, but they were the only ones. The matches I played before it on the same day did not have this issue. Closing and reopening the client did not resolve the issue for the next round of sideboarding.
18 votes -
Can't Sideboard in B03
Check reddit this is a common issue, you are unable to sideboard in a BO3 game making the format unplayable. it's cost me enough games I am no longer playing BO3. This needs to be fixed yesterday.
16 votes -
Cannot edit decks
When I try to edit existing decks in Arena (on a PC) I get to "waiting for server" screen and then nothing happens. It just keeps waiting. This has been going on for days now. I've tried uninstalling, among other things, but nothing seems to work.
11 votes -
Cannot remove cards during sideboarding
During a recent (05/20/26) Standard Bo3 match, I was only able to add cards to my deck between games, not remove them.
This is a new problem on Android- I've been playing Bo3 Standard for a while now, and it's never happened before.16 votes -
Phantom Premier Draft bug
My account is currently locked from today's special phantom draft. At first I was able to draft without issue and started playing, but at some point I had a disconnect issue with my network. Afterwards, I haven't been able to join the event since, and the event appears with a “Start” button, as if I never drafted. The message I get when clicking is “NETWORK ERROR Unable to join event. Please try again later.”
14 votes -
Sideboarding not working
Since the new update this morning, I am unable to remove cards from my deck during sideboarding. I’m on an iPad and it’s though the client doesn’t recognize my finger taps.
16 votes -
Card filter not working
It won't let me filter cards by mythic rare or rare or uncommon or common but it will let me filter by weird combiations of filters like common and uncommon or like rare and 4 costs, I've reinstalled and file verified and it doesn't help.
11 votes
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