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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3938 results found

  1. Manifest Dread facedown ceature disappeared after flipping

    Opponent cast Unwanted Remake on my creature, I Manifest Dread and select Mossborn Hydra from the top two cards of my library (both cards were Mossborn Hydra). I equip the face-down card with Swiftfoot Boots to prevent more removal. On the next turn, I pay 3 to flip the Mossborn Hydra, but it disappears. I grabbed a log but didn't think to check the graveyard for the second Mossborn Hydra, it may have gone there. Log is attached.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Gold Pack Progression dont work.

    I have 6/10 on gold pack's to get a new gold pack and i dont gett eny progression to get a new pack.
    I did buy 10 takir dragenstorm, 13 phyrexian and 6 zendikar rising and im stil missing only 4 pack to get a gold pack now.
    What is wrong i dot know.

    2 votes

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    3 comments  ·  Store  ·  Admin →
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  3. Deck Builder Issues

    Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.

    4 votes

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  4. The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!

    So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.

    Please don't ever do this again!

    4 votes

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  5. Spark Tutorial Fairy Stuck

    The Tutorial fairy is stuck in a loop after finishing the tutorial as she gives the introduction to quests following beating the Bolas boss. It repeats every time I enter the home page, even multiple times per game session. Uninstalling and reinstalling has not solved the issue. Clearing game assets has not resolved issue.

    2 votes

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  6. Ouroboroid

    Ban it. It’s ridiculous.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Heliod Sun-Crowned

    1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
    2) Playing on Android Phone
    3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
    This is 100% repeatable and has been for several months.
    (Im not sure if it matters but I am usually playing in the Brawl format)
    I am unable to get back into arena for a few minutes.
    (It seems like as long as that match is still active the client is going to close when is…

    3 votes

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  8. Unable to connect to server

    Opening MTG Arena on mobile, it shows the error "unable to connect to Server"

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Perpetually disconnetion from server

    Just loose a draft cause server disconnection. When try to reconnect my turn is finished so I loose my ninja turtle draft without playing!

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  10. Encampment came in tapped with a mountain on the battlefield

    I played a mountain followed by Dalkovan encampment and it came in tapped - it should have been untapped because of the mountain on turn one. This cost me a game in a standard event. If it was coming in tapped i would have played it first. Leaving an open red makes people think you have removal card in hand.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  11. 4 votes

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  12. Impossible to do anything, the time drops down.

    I was playing on my phone (Android) and while playing my 3rd match of the Cube Draft, I got this problem: I was not ablr to act during the opponent turn (I had an instant to play). I just saw my time drop down...
    So I closed the app and reopened it. It took a lot of time of course... and when I got reconnected to the match, I had lost my turn also. I lost the turn after.
    I am unable to get the log from my phone, when I click on it nothing happens.
    Thanks in advance for…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Leyline of the Void not replacing Death triggers from Boggart Mischief

    I have a leyline of the void on field from opening. Late in game Opponent plays Boggart Mischief blighting a X/1 and killing it. Boggart Mischief drains me for 1 life because a goblin "died" even though Leylines static ability should replace the "Dies" effect by sending every card from anywhere straight to exile.
    I have uploaded a Screen recording of my Untapped.gg Replay of this game

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Stability has got worse since I last played

    The game has always been bad at reconnecting, but recently it has got much worse. Now, if I swap apps for more than just a moment (5s is too long), I drop the connection and need to restart the app (it will not succeed otherwise) which of course takes ages.

    I used to be able to multitask without dropping my connection - my only worry was exceeding my phone's ram, having the phone kill the app while backgrounded and having to wait out the long initial load (including the unnecessary reconnection animation while I hear my rope burning away…

    2 votes

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  15. not getting response opportunity "agatha's soul cauldron"

    I am not getting response opporunities to remove creature from opponent's graveyard with "agatha's soul cauldron" after for example "Breach the multiverse" or "Vanille, Cheerful l'Cie".

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. error retriving asset manifest

    im suck in a loop where the game has an error updating data when the launcher is retrieving the asset manifest. its telling me to check my connection but its fine. uninstalling hasn't helped

    2 votes

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  17. Keruga: The Macrosage not drawing enough cards

    I played a Keruga, the Macrosage while I had 3 creatures in play with power 3 or greater: an Archipelagore that had been mutated a couple times, and 2x 3/3 beast tokens. I only drew 1 card off Keruga's ETB ability, while I should have drawn 3.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Splitting card types automatically in hand when they get larger than 10

    When your hands get extremely large, it becomes difficult to sort through cards in time to make gameplay smooth. A simple system to either/or both- auto-sorting lands out into another pile or hiding cards by cost or type, if you know what you want to cast, allowing you to cycle through them more easily. And if you're trying to see what you have, getting rid of other types lets you read the rest more easily.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Hofri Ghostforge + Token Doubler Gamecrash

    Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Bug with leovold and palantir

    I had leovold in play, opponent had palantir with 3 counters. At end he targeted me with palantir which should have resulted in leovold triggering and drawing me a card. Instead, it skipped my choice and millet 3 which resulted in a game loss got me since i was at 3 life only. I think i should have gotten a card and he should have not due to leovold restricting his draws. Please fix.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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