MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10090 results found
-
Timeline Culler graveyard cast not using warp
In a draft, I had a timeline culler that I tried to cast from my graveyard using its warp ability, as the card states. It did not let me, but let me cast it using its regular casting cost, which it does not say I can do.
5 votes -
Asset manifest
The Arena client for Mac won't start up. It goes to a screen that says "Asset Error Detected," and when it relaunches the same thing happens.
5 votes -
Problems loading
I just downloaded the newest update. The game acts like it's going to load and then goes to black screen for hours
5 votes -
Sideboard Size reporting
Sideboard size of 12 cards is showing a no save error with 12 cards in the sideboard. Error at save says: "This deck has the following issues and can not be saved: Decks cannot have more than 15 cards in the sideboard." In the picture attached it is apparent that the deck has 12 in the sideboard. This was also a non-issue as of yesterday, until last night. I have attempted the file repair, and tried on both iOS and PC platforms. Both of which are up to date.
7 votes -
‘You have lost your connection to the server’
Despite the connection saying ‘all systems are operational’
Every time you log in it disconnects right now on iOS mobile
It actually disconnects as soon as you log in for the past 20 minutes
New player here, is it normal for something to be wrong each time you log in?6 votes -
Can’t craft Tarkir Dragonstorm Precons
I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?
8 votes -
Karakyk Guardian has multiple bugs
Karakyk Guardian is bugged- it doesn't lose hexproof, and my opponent in draft just cast one for 3 mana. I'd like a refund to my account for this premier draft. It was impossible to win this game because of this bug, even though I had removal in my hand.
12 votes -
Bloodbraid Elf Cascade bug
Somehow my Bloodbraid Elf (mana value 4) tried to cascade into Leyline Binding (mana value 6). I wasn't able to actually cast the Leyline Binding though, and all revealed cards went to the bottom of my library.
3 votes -
Mythic and rare alchemy card nerf
They should return our wild cards for the mythic and rare alchemy cards they just made useless. It takes many hrs of gameplay and/or money to earn those cards and build a deck around them.
1 vote -
Enweb not working
The enweb feature is not working on this card. I had enough mana and a tapped creature and it didn’t light up. This was during tournament play.
3 votes -
Missing FF basic land card arts after update
After purchasing all the Final Fantasy basic land card arts in the store on June 16, 2025, the following day there was a update on June 17, 2025. From this update, basically half of the previously purchased card art bundles have been removed from my account. I have tried everything I can legally to try and fix it. I have contacted customer service, they pointed me here. I honestly just want what I purchased, without having to pay more.
4 votes -
Quick Draft Quest No Progression
I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.
-
Nueva imagen de mapa de bits (2).bmp 6221 KB -
Nueva imagen de mapa de bits (3).bmp 6221 KB -
Capture d’écran 2023-10-15 191148.png 2989 KB -
Capture d’écran 2023-10-15 190734.png 2952 KB -
Screenshot_20231014_150928_Magic.jpg 964 KB -
Log20231012_145403.log 4201 KB -
No rewards for quickdraft.png 2901 KB -
Log20231011_001717.log 6694 KB -
imagem_2023-10-10_232304400.png 3014 KB -
Screenshot 2023-10-10 at 1.27.43 PM.png 5500 KB -
Screenshot 2023-10-10 at 1.27.29 PM.png 5558 KB
302 votes -
-
Update 8 JULY 2025 not connecting with iOS
I receive a “lost connection” on an iPad. Saw message earlier about update needed, but still no update in Apple Store.
6 votes -
Server Connection Failure
After the scheduled maintenance for Magic Arena on July 8th was completed. I became unable to connect to the server despite the status of the game being operational across all platforms.
6 votes -
App doesn't start
App doesn't start after the 8/7/25 update. After the loading page screen goes black and freezes.
6 votes -
you didnt vet the latest update well
todays update doesnt allow multiple of the same card in a brawl deck when the card explicitly says you can.
6 votes -
latest update broke brawl
your latest update doesnt recognize cards that allow many of the same card. thanks for making several of my decks invalid when they are perfectly valid
6 votes -
card sleeve cosmetics not working properly
My American flag card sleeve is not displaying properly. I've gone to the cosmetics screen, set the sleeve as a default, the blue border is showing around it, and yet my cards still have the default sleeve in every game.
4 votes -
Loss of game wins playing standard ranked
I’m currently ranked Silver Tier 3. My iPad Air has some game wins with an extra mark on the meter. Sometimes the game will fix itself and remove the mark. The game had me at one win at tier 3 then I finally won another game and it marked the two marks for the win. I needed to win again to advance to their 2. I lost the next game and the system took away a mark. Is this normal for game play? I lost another game and it took away another mark basically showing me with only one win.…
1 vote -
Ponder ordering bug
I was playing a powered cube event and cast Ponder. It showed my library upside down, with the cards under it. I thought it was a visual bug, so I ordered according to what I thought was the “correct” way. This was wrong, and I lost the game as a result.
3 votes
.bmp)
.bmp)
- Don't see your idea?