Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2859 results found

  1. Brawl Not Working

    "Unable to join event. Please try again later." This is displayed every time I try to start a Brawl match. The format is 100% broken for me as a result. It is so frustrating on the official Arena status page it says all is working, even when thousands of people are reporting major issues.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4

    After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.

    I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Pick 2 TMNT draft

    Pick 2 draft disappeared from events. I won a couple of events then went out and came back to finish the games but couldn’t see the event and it’s disappeared and I haven’t gotten my rewards

    I use iPad to play

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. "Full Screen" 3440x1440 option doesn't work.

    There are multiple posts about "...3440x1440 bug - each time i press full screen and change a menu or start a game it refreshes back to 2560x1440."
    I came across this problem couple of days ago, after the update. Boy it's irritating. Not only that, but the lower part of the screen is not visible, obscured by Task bar. Platform is Windows 11.
    That's not anything difficult to fix. Please, dedicate some developer's time to this problem. It really spoils the overall impression of Arena.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can't find match and match results not recorded

    Yesterday 3/27 night going into today 3/28 Pacific time. The match I finished up in draft wasn't recorded as a loss. Then couldn't find another match in draft with a lot of draws happening. Played some standard and got a couple of matches but 2nd match win wasn't recorded and then could no longer find matches.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Client not pairing for matches

    The PC version of Arena is not pairing matches. I have attached the log to assist with any issues. Clearly, this directly impacts gameplay.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Treasure Token Interactions

    Treasure tokens as a whole need a look. I play games that get large stacks of treasure tokens. It takes a while to cast X=50, with an X spell (finale of devastation for example) and your mana source is treasure tokens. they are slow and could do with either a rework. Let us select multiple treasure tokens to tap at once? select multiple and make it one event. Not to ruin the flow of an interrupt I understand. but something about this interaction needs a timing improvement.

    See attached photo.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Pricing item's fairly?

    Why am I not able to purchase the exact amount of gems I need to purchase an item, why are they priced so weirdly and intentionally as to make it obtuse? Is the intention from this company to extort extra money from their loyal customers who support them?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Issues with client function

    During these 2 daysFor the past two days, it’s been impossible to play—the game freezes, there’s constant lag, I keep getting kicked out of matches and sometimes out of the game entirely, I keep getting errors like “network error” (or similar), sometimes the “play” button doesn’t work, and other times the cards don’t do what they’re supposed to...
    I’m playing on Android 16. I’ve tried running “repair game files” at least 10 times in the last 24 hours—it doesn’t work. I’ve also uninstalled and reinstalled the game—it doesn’t work. Plus, during installation, the download keeps freezing, which is why I’ve…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Brawl - Raph and Mikey with bug or hack on mana coast

    My opponent was able to cast their commander, Raph and Mikey, Troublemakers, for only 6 mana instead of 7. Please verify. Here is the screenshot.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. One Mana Hexproof cards are lame, and should be removed from the game.

    It's pretty stupid that every color currently has some form of Hexproof that only costs one mana. The idea that it can be used as a counter spell to protect a target creature, while also buffing it to the moon and back like Mossborn Snoredra is kind of taking away the identity of Blue's counterspells. And even blue has one mana hexproof cards that also buff your creatures.

    If any and all of these cards cost a minimum of 3 mana, there wouldn't be a problem, but we currently live in a world where Mono Red Aggro is the most…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Companions NOW PLEASE

    STILL no companions…..seriously guys…c’mon.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. During the first few turns of my game I couldn't play instant spells even though I had the mana to cast them; I lost a ranked game because o

    During the first few turns of my game I couldn't play instant spells even though I had the mana to cast them; I lost a ranked game because of this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Trying to access my account

    I tried to login but when I did login it says that I was unable to login

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Owlin historian bug

    cast Owlin historian, pass the turn. 2nd turn with him out and says he's entered the battlefield this turn.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Emrakul the world anew triggering ETB triggers

    Played brawl, I was playing Dionus against marwyn the nurturer. They had a few elves with marwyn and a gala greeters on the BF, I casted emrakul the world anew. Once emrakul’s trigger for taking control of target opponents creatures resolved, their gala greeters I controlled triggered multiple times.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I think there is a bug with a card

    log uploaded. the most recent game i played there was a hinterland sanctifier (+1 life when creatures enter) on opponent's side. he played a creature with "when you gain life opponent loses life" and it had offspring w/two creatures, fine. i had around 30 life and i think that MAX i should have lost 9 but it entered some kind of infinite loop

    i looked at the battlefield after and couldnt see anything that would case that. maybe skill issue

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bug with counter

    During my third turn, two stun counters have been put on my pest mascot, but after 4 turns my creature still don’t untap.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Elite interceptor’s arena implementation differs from the oracle text.

    Elite interceptor has a prepared spell whose rules text states you may tap or untap target creature. This means you can tap or untap the target regardless of its starting state. It’s perfectly valid to untap an untapped creature, or tap a tapped one.

    The way arena implements this spell is a single button that says “take action” or “decline”. When a user takes the action, the client will only “untap tapped creature, or tap untapped creature”. This is not the same as the cast spell, and it actually very confusing.

    I had an instance where in response to this…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories