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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4080 results found

  1. Gran gran

    Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Missing Card

    Opened a card pack for the new Teenage Mutant Ninja Turtles set, and received the Brainstorm full art card, and it is not available in any set, nor can I make the card with tokens. Is the card banned?

    1 vote

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  3. Turtle Van card glitches while crewing

    Playing mtg arena on mobile iOS. On my turn I have an eligible creature in play, say a 2/2sewer rat, I also have the turtle van in play. I select turtle van to activate crew, then select my 2/2, it taps, the turtle van starts to do a spin graphic then the game glitches for a second, it skips all remaining phases of my turn and goes to opponents draw phase. No damage is done to player, and no plus one is given to my 2/2.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Card text blacked out and unreadable

    Since the last two updates, when building a deck or even when opening packs, some cards have portions of text blacked out and unreadable. I'm on Android.

    2 votes

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  5. attack skipped

    I use turtle lair before attack pahse to attack for lethal but the attack phase never appeared.
    skipping the turn entirely.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. sealed freeze with suggest lands

    Bug Report: Game Freezes in Sealed Deck Builder when using "Suggest Lands" (Android)
    ​Summary:
    The game client freezes and requires a restart when trying to edit the main deck after clicking the "Suggest Lands" button during a Sealed event.
    ​Steps to Reproduce:
    ​Participate in a Sealed event.
    ​Between matches, enter the Deck Builder to modify the deck.
    ​Click the "Suggest Lands" button.
    ​Attempt to open or interact with the Main Deck to make further changes.
    ​Actual Result:
    The game becomes completely unresponsive (freezes). I am forced to close and restart the application to continue.
    ​Environment:
    ​Platform: Android
    ​Event: Sealed

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Triskaidekaphile should be banned.

    I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played…

    1 vote

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  8. Play Bundle Pricing

    I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  9. Case of the Shattered Pact

    I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.


    TL;DR for your convenience:
    During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.

    This happened on January 12th, at 22:25

    I had:

    - Case of the Shattered Pact

    - Multiple lands and permanents (with every color but white). …

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Power and toughness not showing during gameplay

    After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. several turns by player in row

    game ended at 08:08 AM GMT+2 on 15th of Jan.
    was there a glitch, that allowed opposing player to perform several turns in a row? they did play Alrunds epiphany, but got more than 1 extra turn after the 1st spell

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Case for an uneaten feast

    Case of the uneaten feast was sacrificed during my combat phase yet it did not allow me to resurrect any creatures when land was available. I then had to pass, when I did I was unable to play my commander as well as my left most card, only card the game was allowing me to play was Holy Cow. 4 lands were available, the other creatures in my hand were not surrounded by the blue aura like they should be, only Holy Cow. This is a horrific bug that stops you from using the card effect, and only allows you…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. black screen pc and mobile

    MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen

    3 votes

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  14. Not logging wins/progress

    Not logging daily wins/achievement progress. I've won easily a dozen or so games and nothing.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Cannot read cards

    Hello I cannot read the card names or the creature or spell type or the power and toughness. And on the loading screen the vs. it all appears as squares.

    If I want to know a card name and it's power/toughness I now need to already know the card and look it up on Google. That is very hard because the game is ultra diverse right now with boros control, orzhov life hack, mono green landfall ouroboroid, mono black lilliana, and dimir midrange all running top of the game there is too many cards to memorize. It would be easier…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Arcane epiphany cost reduction

    While playing blue red I had 2 human wizards on battlefield, arcane epiphany normally 4 mana, 1 less if you control a wizard then 3, for me def left me frustrated lol had a 2 mana starting hand but a guy that cost 1 and another 2 so figure good enough if I draw land then wasn’t able to buy the card draw when I had 3 and wizards on feild and got destroyed by opponent within next few turns

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Game freeze after the cast

    Hi, android player here.
    since the last update i can't play with my phone anymore.

    sometimes, when i cast a spell, i can't say a specific one or a specific type, the game freeze, i can't interact with my graveyard or my deck; my companio keeps moving and after some time the timer runs out make me losing the game.
    hte only method to not lose the game is restart the application but this means to lose a turn or the game most of the times.
    i've tryed to "repair " the game by the client but it was useless.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Instant speed priority bugged

    Playing on iPad I was storming off in brawl with Ral Crackling wit. Partway through casting all my spells I ran into a problem as the game crashed with me holding priority but unable to act preventing me from triggering my ultimate and setting up a fun turn.

    During the game I also experienced priority passing in bad way when I passed priority on an opponents trigger in order to respond after they resolved it I didn’t get priority back and auto passed through to the following main phase allowing my opponent to untap and draw then cast before I…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Android display issue. - reconnect

    The screen is full of polygons, this is the second time this happens to me. I don't know about last time, but this time I'm sure it was following a reconnection following Network problems.

    2 votes

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  20. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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