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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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829 results found

  1. Avatar legendaries

    None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.

    1 vote

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  2. make create a new fun mode: Random Mode

    make create a new fun mode: Random Mode. Two ways the mode can work:

    1) in the mode, the game builds a 60 card deck randomly from your collection and sends you into a tournament.

    2) or in the mode, you can Buy & select an assortment of boosters/releases , and then the system randomly creates a 60 card deck based on your new cards. And then sends you into a tournament.

    Both of these Random Modes would be fun for casual players , who want to play on an even playing field. It will also be challenging…

    1 vote

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  3. Jump In: Avatar deck only half loaded

    When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.

    I am asking for a compensation of all the missing cards and a jump-in token. Please fix it as soon as possible.

    12 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Avatar Bonus Sheet

    With the next expansion Avatar:The last Airbender just around the corner, I have some concerns about the Bonus Sheet of this set. 61 cards, all officially Mythics dispite most of them are clearly not, but only in every 26th booster pack available, sounds awful in terms of collection building.

    Do you have any plans to treat this Bonus Sheet like Special Guests, making the cards craftable for Wildcards of a more resonable rarity? That would be highly appreciated, more and more cards coming to Arena cannot be pulled reliable from booster packs or at all and are shifted to a…

    1 vote

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  5. Avatar: TLA Sealed Event - Bug

    It wont let me continue on to making my deck when trying to play in the sealed event. I signed up and paid the 2000 gems but now its stuck and theres no button to move fwd with an archetype.

    The sealed event still does not work for me. Everything is up to date and it looks just like the photo i sent you. Is there anyway to resign me from sealed on your end to reset it?

    13 votes

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    2 comments  ·  Events  ·  Admin →
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  6. suggestion: option to sort card sleeves.

    Hi.
    Love the game. The overall experience is fantastic. I was just wondering if you all had considered allowing players the option to sort their card sleeves according to preference?
    Thanks.

    1 vote

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  7. Aether Tiger bugged companion

    Hasn’t been fixed for the past 3/4 patches, please sort it out…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Land & Sleeve Quality-of-Life Improvements

    Is there anything in the works that would allow me to remove or hide items from my collection? This would be extremely useful for lands. I have way too many lands, and only want to use the special ones I've bought, but it takes forever to find all of them because I can't “sort” those out from the rest of the lands I'm forced to receive every set. A “hide” feature would help tremendously with card sleeves as well – they take so long to load that I never even bother to open that menu. :/

    There's also still…

    1 vote

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  9. Random Ejections to the Main Menu

    During games, Arena will often randomly eject me to the main menu. Closing Magic Arena and reopening it will allow me to rejoin the active game, but frequently that same game will eject me to the main menu again. At points, I have been able to only get back into a game to cast a single spell or pass priority, only to be ejected again, and have to close and reopen the game again.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Card sleeves not appearing correct in store

    I saw a sleeve that I thought was the little one eyed guy, it turned red after leaving the store and coming back, I bought it because I thought thats what it was. After purchasing it, it turned out to be a different sleeve after reloading the game three times.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  11. Avatar Jump In Pack

    My deck in Midweek Magic: Jump In seems to be missing half of the cards

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Final Fantasy Avatars Does not display correctly

    I've bought the Final Fantasy (FF) Mastery Pass and got the Cloud Avatar. But when I select him on Profile, the previsualization does not show him. As an example, I'm sharing screenshots of my current Avatar Archangel Elspeth where she displays correctly, and what happens when I select Cloud where the Avatar doesn't show.
    When I queue for a match and the Vs. screen shows up, the client also fails to show any FF Avatars, showing nothing above the name of either player who has a FF Avatar, but when we are on the game itself and the board is…

    2 votes

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  13. Companions Screen crashes game

    When opening the companions section of the store, the app crashes on my galaxy s24 ultra. This also includes when trying to select an already owned, new companion for any deck.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  14. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. MTG Arena Shuffler doesn’t work is broken is not random

    Fix the code maybe? Community has been mad for a long time.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. BRING BACK FINAL FANTASY AVATARS

    THE DECEMBER 5TH DROP IS COMING SOON! I NEED THAT SEPHIROTH AVATAR GIVE US ONE LAST GO!
    I MISSED OUT MAN DON'T FOMO ME!

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. BRING BACK FF AVATARS

    I NEED THAT SEPHIROTH AVATAR BRING HIM BACK BRO WHAT THE ****?!?! NO CYCLE?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Random Defeat in the middle of a Traditional Draft

    I was playing an EOE Traditional Draft, match 1. It was game 3, and I had attacked with a Comet Crawler, unbuffed from the sac buff. It had the Requiem Monolith active ability on the creature and a Dark Endurance buff active. The opponent triple blocked with 1/1s. After damage was dealt, a big ol DEFEAT appeared on my screen and it kicked me out to the menu.

    I tried thinking of a way this could have potentially decked myself but I just don't see it.

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) - PC
      
    2.   Enter
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Option to disable Hover

    Add
    OPTION
    to
    DISABLE
    flashing the cards when the opponent mouses over the cards.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Avatar: The Last Airbender Infinite Loop

    A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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