MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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322 results found
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Randomizer Rigged
How is it possible that for the past week, I keep either drawing a ton of lands or none at all? Is this how your game's randomizer works? You charge for gems and then your randomizer just messes up the game. Feels like I'm getting cheated of my money, not even getting my minimal money's worth of just enjoying playing the game.
I see so many feedbacks and suggestions yet I highly doubt anyone in Wizards reads all these. I would understand if it is just one random game out of the blue, but almost all week I…
1 vote -
Sideboard qualifier weekend
Hi, i went into the qualifier weekend day 1 with a companion and when I went to sideboard, only 7 of the fifteen cards were available. This may be due to the companion.
Could you please reimburse me for the qualifier day 1 event? I was playing control, so missing my sideboard definitely caused me to lose the event.
Thanks for your help!
1 vote -
Art Options
If you open to view a set and a card has different versions you are not able to see the versions because it limits to the set only. Instead you have to search the card name to view all versions.
This is very annoying when you want to change the art of all card in a set, such as the avatar etc show screen shots or the mythical archive. If you don’t like the art you have to search card by card which is difficult when you don’t know which cards have different art options.
In general, every card…1 vote -
Sparky wont go away
Sparky came back about a 2 updates ago and it wont go away and there is no option to turn it off. I completed the tutorials years ago, there is no reason for this feature to turn itself back on.
122 votes -
Technical Issue → Client / UI
My MTGA account has a persistent Deck Builder UI corruption.
Companion selector is incomplete and deck format dropdown renders behind UI panels.
Issue persists across multiple computers and clean installs.
Please reset my account-side UI / preference state.2 votes -
Could Not See My Life Total and My Opponent Appearred in the Middle of the Battlefield
My opponent’s avatar appeared in the middle of the battlefield and I could not see my life total (see attached image)
Can I please get the 750 Gems I paid for this Quick Draft refunded?
Thank you,
Richard Black-
2 votes -
Game hangs randomly on iPad (brand new and the latest iOS)
During gameplay the game hangs on my iPad.
There seems to be no predictable cause.
Sometimes during my turn on random steps, ans sometimes the other players turn.
A hard stop and start recovers quickly, but it is a pain.
Doesn’t happen at all on my iPhone.5 votes -
Gameplay stall
Game stalled and was not able to concede. During the stall, I was able to drag the avatar around, not sure if that was possible beforehand.
1 vote -
Didn't received my brawl quest reward
I created a second account and did the quests. I noticed that there is a quest to do 5 brawl matches that awarded a brawl deck and a card sleeve. I noticed I didn't received any of these prizes in my main account, so I went back to my main account and saw the blue exclamation mark in the brawl unranked match. So I thought I still had the quest to do, but after five games the exclamation mark disappeared and no reward...
3 votes -
Deck Building
This is using Google Translate.
PC version
When editing an existing deck using the deck builder, you can't change the format or choose a companion.Android version
When trying to access the deck, the game becomes extremely slow and doesn't function properly.2 votes -
Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
5 votes -
Lorwyn Being Ignored
Why is Avatar still the splash screen for Arena when Lorwyn Eclipsed is the newest set? It makes zero sense that Avatar is still the front cover image for Arena, only deliberate sabotage of Lorwyn or just pure incompetence can explain this. Updating the splash screen for a game to reflect updates is something I expect a solo dev making their first indie game to do, so why is Arena failing this bar? Please fix this ASAP.
1 vote -
Report Bug
Hi there ! I can't change the companion in any of my decks.
The issue remains after repairing the game files.Hola ! No puedo modificar el compañero en ninguno de mis decks.
El problema persiste incluso después de reparar los archivos del juego.2 votes -
Mastery Pass
I do not agree with discontinuing the Mastery Pass, as most people cannot afford 70.00 CAD to purchase the Bundles.
Some of us only want the Avatars, Companions or Card Sleeves.
A solution might be to offer Cosmetics in a Separate Pre-Order Bundle, which could include Companions, Avatars, Card Sleeves & Styles.
Thank you.
2 votes -
Splash Screen Outdated
The splash screen for Arena on the Epic Games store is still Avatar the last Airbender which was two sets ago. This is beyond embarrassing and should be updated ASAP.
1 vote -
The Fire nation Drill priority
In draft I was not given the opportunity to activate The Fire Nation Drill to remove Hexproof in response to Enter the Avatar State. So the drill's own ability fizzled.
I should not have to enter Full Control to do something as simple as this. It cost me the game.2 votes -
Trying to change deck format and choices are blocked by window
I'm unable to change the deck format from historic. The pull down tab that is supposed to allow you to change the format shows up behind the "Creatures and Non-Creatures" window not allowing me to make a choice. I also tried to change my companion in this same area, but the other ones that I own aren't showing up. The companions show up fine when changing through the profile section, but don't show up when editing a deck.
4 votes -
Can't view draft table
Since the Avatar update on Android I can't click on the players ahead or behind or otherwise go to the table view to see pack locations and who is in my draft.
1 vote -
Idea for Brawl deckbuilder
Hello! When you're building a Brawl deck, it would be great if the second Commander slot would go away if your Commander doesn't have Partner. It would also be great if the Companion slot would go away if you selected "No" when asked if you wanted to set a creature in the deck as your Companion. These unused slots take up a lot of space and make navigating the deckbuilding area more difficult. Thanks for your time.
1 vote -
The game freeze if a token is sacrificed
The stupid game freeze if a token is sacrificed (i.e. food, clue) and no action can be taken. Even the option button disappear
19 votes
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