MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
654 results found
-
Bug Report Faulty Random Shuffler
The game seems to have an issue with the random shuffler, as by sheer mathematics it is extremely improbable that I can't seem to draw a 4th land after 9 turns, with a 60 card deck with 24 lands. I have played about 20 games in the last week and since the update there seems to be an issue where it will not work with any Blue & White deck.
1 vote -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
Whenever I try to play a game with this deck, my hands are 90%+ lands and one nonland card, usually. Not functional at all.
18 votes -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes -
KAALIA AVATAR
dude... please
1 vote -
Ever since Avatar install game crashes all the time
The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.
Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.
It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.
It crashes when opening packs of cards or lookong at My Collection
This has made the game totally unplayable and makes me look like a bad sport /roping my opponents
1 vote -
Avatar Bonus Sheet
With the next expansion Avatar:The last Airbender just around the corner, I have some concerns about the Bonus Sheet of this set. 61 cards, all officially Mythics dispite most of them are clearly not, but only in every 26th booster pack available, sounds awful in terms of collection building.
Do you have any plans to treat this Bonus Sheet like Special Guests, making the cards craftable for Wildcards of a more resonable rarity? That would be highly appreciated, more and more cards coming to Arena cannot be pulled reliable from booster packs or at all and are shifted to a…
1 vote -
Companions Screen crashes game
When opening the companions section of the store, the app crashes on my galaxy s24 ultra. This also includes when trying to select an already owned, new companion for any deck.
4 votes -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
I am asking for a compensation of all the missing cards and a jump-in token. Please fix it as soon as possible.
12 votes -
Avatar: TLA Sealed Event - Bug
It wont let me continue on to making my deck when trying to play in the sealed event. I signed up and paid the 2000 gems but now its stuck and theres no button to move fwd with an archetype.
The sealed event still does not work for me. Everything is up to date and it looks just like the photo i sent you. Is there anyway to resign me from sealed on your end to reset it?
13 votes -
In the companion selection, they do not appear
When you are creating decks and go to the customization section, once you enter the companions section, the companions do not appear, so they cannot be modified.
2 votes -
Avatar Jump-in manabases
Jump-in packs based on paper products should match the paper lists as closely as possible and the manabases should not be left completely to the auto add lands function because it doesn't accurately view Hybrid mana. I picked the Reinforced and Azula packs which basically gives you a monoblack list. The client auto filled the lands with 6 forests and mountains on top of 2 tap duals and 2 thriving moors. This makes the deck almost unplayable. I had to Swampcycle for my first Swamp in a monoblack list...
3 votes -
STARTERSTYLES code not working
When i put the code in it says its redeemed already but i dont have the plain black traditional MTG sleeve as a sleeve option in my profile.
1 vote -
Random Ejections to the Main Menu
During games, Arena will often randomly eject me to the main menu. Closing Magic Arena and reopening it will allow me to rejoin the active game, but frequently that same game will eject me to the main menu again. At points, I have been able to only get back into a game to cast a single spell or pass priority, only to be ejected again, and have to close and reopen the game again.
9 votes -
Aether Tiger bugged companion
Hasn’t been fixed for the past 3/4 patches, please sort it out…
1 vote -
In the companion selection, they do not appear
While creating decks, when navigating to the customization section and accessing companions, they do not appear, making it impossible to modify them
3 votes -
Fix your **** tutorial avatar!
The wisp loads every game I play, it makes a twinkling sound, and that **** twinkling sound follows THE WHOLE TIME THE GAME IS RUNNING. Fix this! Why is your game so terrible!
2 votes -
Avatar Jump In Pack
My deck in Midweek Magic: Jump In seems to be missing half of the cards
2 votes -
Avatar: The Last Airbender Infinite Loop
A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.
3 votes -
companions have disappeared
I am going to give negative reviews both on app and pop up request for review umtill Wizards of the coasts fixes the companion problem.
2 votes
- Don't see your idea?