MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9578 results found
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Final Fantasy Set Completionist II achievement bug
Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.
34 votes -
Jumpstart deck is almost all lands
For the Avatar Jumpstart Event, I chose the Relentless and Rebelling packs. The resulting 40-card deck had 27 lands and 13 spells, which is completely unplayable. This was a waste of a Jumpstart token because I basically cannot win, unless my opponent forfeits due to a timeout. I simply run out of spells before I can get within striking distance.
12 votes -
Tutorial bug
There is a big issue on the 4th ennemy on the tutorial !
Can you fix it ? There is a bunch of cards blocking and I can't choose the card to summon monster for the last steps !!!
Please fix it ! I want to play Magic Arena !!!36 votes -
audio
Platform: Ipad 9th / Ios 18.6.2
After a rather small update yesterday, only a part of the audio effects are played during a game. E.g: when playing a card there is no sound at all - no swoosh.25 votes -
"What an adventure!" Bug
that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”
if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC
Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game
12 votes -
Invalid decks?
Some decks with sideboards are now invalid? It says decks cannot have more than 15 cards in sideboard, not more than 8 shown? Why is deck now invalid?
27 votes -
26 votes
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server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing happened. had to manually exit the game. I also wasn't able to go back into a avatar premium draft to collect my rewards, which is the thing i take most issue with. side note I was queued for the avatar premium draft match for ten minutes this morning before i gave up. I was at 5 wins! gimme my 1600 gems and 4 packs!
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…
14 votes -
Unable to play matches
Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.
13 votes -
matchmaking
There is an issue with the matchmaking server. I've attempted to join the Ranked Standard queue multiple times from two separate devices (laptop with Windows PC and iPhone 15) and each time it's either taken an extremely long time to connect or doesn't connect at all. And even when it finds an opponent, the game simply stalls at the opening screen prior to where you pick a hand.
14 votes -
Games freezing
my matches keep freezing after deciding to keep the hand. Neither me nor my opponent get to play the first move, the timer runs out and then the client freezes or crashes
14 votes -
Match won’t load
Match won’t load. At first I thought it might just be historic gameplay (perhaps Arena is overloaded with something else) so I (paid 8,000 gems) entered the win a box draft and it’s not loading either. Am I sol for those gems now? Hoping you fix the bug so I/we can play the game :(
14 votes -
Achievement "Death by Vanilla" bugged
Hello, I just played a game (Historic) where I cast more than 5 creatures, all of them without any abilities, and won - but still did not get the Death by Vanilla achievement. I have read on Reddit that other people had the same issue.
29 votes -
Fleem
Missing Fleem cosmetics after buying the mastery pass
24 votes -
Cards are black, without any pictures and other display issues
Cards are black without any text or look very weird. Gems look red and weird and other problems with the interface
11 votes -
Fleem Cosmetics
I purchased the mastery pass, did a draft and opened over 10 packs but did not recieve my fleem cosmetics. Seems that on reddit people are talking about how no one has
24 votes -
No sound effects and persistent image artifacting since recent updates
Music works, but since the last update I have zero sound effects. iPad Pro, redownloaded app and tried to fix files. There is also persistent visual artifacting that makes it difficult to see my hand.
24 votes -
Bug with the DragonHand Shadow tutorial battle
I had some issues trying to win this tutorial, at the moment I need to block with the "Confront The Assault" card I Can't select the spirit tokens because i can't see none of it.
And cards at some point of the tutorial just stack on a side of the screen and due this I Can't interact with the cards, basically the cards are not placed in the right place. I upload a picture of this.
35 votes -
sideboard
I currently have standard decks with 15 cards in the sideboard. When I attempt to save a deck with 15 cards in the sideboard, I am getting an error message saying that "a deck cannot have more than 15 cards in the sideboard"
34 votes -
Achievement not granted - Yargle
I just won a game where I only cast a couple vanilla creatures and a load of planeswalkers and won. Should've got the Yargle Achievement but didn't, my deck list is below
22 votes
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