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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10146 results found

  1. Etali, Primal Conquror not casting on enters as intended

    when Etali enters you are supposed to be able to cast the spells but what is happening is no UI with the cards showing up which ends up only letting you pick 0 cards in order to resolve the ability as no options are showed

    3 votes

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  2. life gain

    I play hope in brawl estheim, hope has a life tracker when on the battlefield but recently the traker is stuck at one no matter how much life is gained, it is also at 1 if no life is gained during that turn. The effect still works and mills the correct amount cards.

    • play hope on first with no life that turn or check the card in the commander spot, all will show 1 if no life has been gained
    • playing on pc
    • just a visual indicator of how much life was gain always shows 1
    • the indicator will increase…
    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. [BUG] Ocelot Pride don't double Cori Steel Cutter Monk Tokens

    [BUG] Ocelot Pride don't double Cori Steel Cutter Monk Tokens, at the end of the turn, when having the city blessing it double it's tokens and ajani's tokens, but it didn't create more monks. Please refer to log.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Bloodthirsty Conqueror

    Why has Bloodthirsty Conqueror not been fixed yet??? There's too many black cards that cause it to infinitely trigger!

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Arena

    It takes forever to start match and it never starts. Description in the middle seems to be corrupted, too. On the cellphone I have the same issue

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Game randomly ending

    Ok I think people are cheating or something because it makes no sense for the game to just end usually after someone takes the lead. I think players have found a way to make the game end when they are losing. It just says waiting for server mid match and then ends the match.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Matchmaking/Shuffler

    Unrig the matchmaking and the shuffler. How is it I can make it to diamond tier 2 with relatively no issues, yet once I get there it’s win/loss/win/loss/win/loss, and often fueled by a terrible starting hand, and terrible mulligans. If I have 2 lands in hand, and all of my few high drops, why when I mulligan am I getting 1 land and high drops? Why are you trying to make people think they need to spend money on the game to do well? Maybe if you made matchmaking and the shuffler fair, we would want to. Yet we have…

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Hog-Monkey Rampage

    [BUG] Hog-Monkey Rampage does not operate how the card states.

    The card stats "Choose target creature you control and target creature an opponent controls. Put a +1/+1 counter on the creature you control if it has power 4 or greater. Then those creatures fight each other."

    Enter combat and the opponent has no viable blocker has both their creatures were tapped. I cast Hog-Monkey Rampage and it resolves. I target my 2/2 Firebender Soldier token and their 3/3 Tapped Zuko. As my creature had a power of 3 it should not have fought their Zuko however it did and ended…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Unable to play on the android app.

    The app crashes every time I try to play a match. The only way around this is to select recently played to play a match. Still can't select a deck, I have to use the last one before the bug

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. izzet lessons is bugged

    So this is the 2nd time (today) that while playing constructed bo1 against the new izzet lessons standard deck, where all of a sudden, I lost the game/match - despite not being dealt lethal damage, not running out of time, and not going to draw when I have 0 cards lefft in library; just randomly, all of a sudden, while my opponent had multiple artist talents out (might be the bugged card?) and mutliple monuments. Incredibly frustrating to lose a game, instantly, inexplicably, for no discernable reason, multiple times. Please investigate/fix ASAP!!! Standard is already so, UGH, and this makes…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. wouldn’t let me use my card

    i’ve had this happen several times in which I could’ve activated an instant on my opponents turn. Arena would just skip that part and let the opponent attack me directly.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. screen

    Every time the game switches "modes" (e.g. goes from loading screen to battle or from battle to defeat/win screen the game goes from full screen to windowed mode.

    37 votes

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  13. Top Section of Screen Graphical Error (Visual Bug)

    After playing the game for some time, sometimes after 1 game, the lobby screen glitches out with white boxes where the graphics should be.

    2 votes

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  14. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. unable to get collection

    When I start the client, after 1 minute of loading, I get the error: "Network Error: Unable to get collection." I get the same error on both Windows and Android.

    9 votes

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  16. housemeld

    "Housemeld" should be changed in brawl to either not effect commanders or be set up so that you can put commander in command zone. currently it makes a creature commanders almost impossible to get back to remove the perpetual effect so the opponent can effectively remove your commander almost permanently

    21 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  17. Cant connect or reconnect

    Its asking me to reconnect to server when I try to click on. Once I hit "reconnect", the screen instantly goes dark and wont come back on. No signs of data processing or reconnection attempts at all. Ive uninstalled and reinstalled the app 3 times now and im getting the same exact bug.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Collection Count Incorrect

    When viewing 'Collection' in my 'Profile' on Mac, for the 'FINAL FANTASY' set I am shown to have collected 108/109 uncommons, but when I check my collection I have collected all 109. I expect the count to be accurate.

    5 votes

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  19. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    86 votes

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    6 comments  ·  Events  ·  Admin →
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  20. Earthbend and Mutate P/T Bug

        When mutating an earthbended land creature and selecting to mutate into the new creature on the top, it doesn't change the bae power and toughness like it would on a regular creature.
    
          Instead, the mutated creature stays at the power and toughness of zero, meaning the counters are the only determinate factor in power/toughness. 
    

    I expect it should instead turn into a creature with the combined base P/T, plus the added P/T from the counters.

    This seems like an overlooked interaction between the two mechanics.

    Steps to recreate:

    1. Earthbend a land.
    2. Cast a creature for its mutate cost targeting the…
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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