MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10161 results found
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On PC was repeatedly getting kicked out of draft table for EOE with unable to make a draft pick.
On EOE draft was repeatedly kicked from the draft table with 'unable to make draft pick'. Then I was unable to log back in. It has still eaten my gold though which is irritating!
Log file attached.
On PC.5 votes -
Limited draft not working
My EoE limited ranked draft kept disconnecting from serve. This cost me 1500 gems and I didn’t play a match and got removed before the third pack opening. Please, help to refund gems.
5 votes -
Authentication falied timeout since EoE update
I was able to login briefly and retrieve my new items and open packs. I was editing a deck, and got kicked. I have not been able to log back in for 25 minutes now due to authentication timeouts.
I am on android.
4 votes -
Unable to login
Server status page shows
All Systems OperationalTrying to connect shows attached
5 votes -
It's July 29th, Why hasn't Edge of Eternities Unlocked
I woke up this morning excited to hop on arena and start brewing for new standard and brawl ideas. Only I'm sad to see that arena has not yet unlocked EOE despite saying available on July 29. Sure would be nice to have access.
5 votes -
1 vote
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Game keeps crashing
Using the iOS app. During matches in the Jump In Avatar event, the game unexpectedly freezes. There is no clear cause of the problem so I don’t know how you can reproduce the issue. But once the game reconnects, I have lost a turn while my opponent kept playing. I was essentially locked out of the match while it continued without me. This could be due to the complex came mechanics of the Avatar set or simply a server connection problem, but regardless nothing like this has happened to me before. Please look into it.
2 votes -
Hakoda, Selfless Commander Bug
Hakoda selfless commander isn't allowing me to play allies off the top of my library. They appear blue as if I could play them. I then click it but doesn't let me play the cards. I have enough mana and its during my main phase. It makes it harder for me to win and has caused me to lose in this sealed event.
2 votes -
Jump in - Mid week event
Jump in - Jumpstart midweek event. Avatar specific event. Selected swordsman (white) and rebellion (mardu) packs. Got 9 white cards (6 creatures, 2 instant, 1 enchantment), 1 red spell (an instant), 3 equipment colorless artifacts and a 3 color mana based consisting of 27 lands. Pretty miserable trying to use this in an event aimdd at beginners.
2 votes -
Mid week magic deck building issue
I really like playing the mid-week magic events, and signed up and started this weeks Jump In on the start day yesterday. I picked Roku and Powerful like you normally would. Then, upon playing and drawing too many lands, I checked the decklist and 29 on the 40 cards in my deck are lands. This makes the deck unbearably unplayable, and I’m confident the powerful half of the deck is what bugged bugged as I have no green cards other than lands. I play primarily on my iPhone and signed up for this event before whatever update you pushed on…
2 votes -
Katara card
Used an orb for the card and never received the card.
1 vote -
deck builder ignores the color identity for MDFC commanders
When creating a new deck for standard brawl, the deck builder ignores the color identity for MDFC commanders. It only recognize the front side of the cards.
2 votes -
Earthbender Ascension Bug - Giving Trample Permanently
After Earthbender Ascension has 4+ counters on it, the 'Until End of Turn' trample it's supposed to give actually lasts for the rest of the game.
Steps to replicate:
- Get Earthbender's Ascension to 4 or more counters and add a +1/+1 counter to a creature you control
- The creature will now have trample permanently, beyond the 'Until End of Turn' text when it's supposed to fall off
2 votes -
Avatar Jump In - obsessed with swamps
Twice I have joined into Jump Start (using tokens) and twice I have received unnecessary swamps
2 votes -
Disconnect
On Android Mobile, practically every game disconnects back to the lobby or forces a restart of the app. Repairing and reinstalling haven't helped as this has been going on for months.
2 votes -
Not able to cast spell with firebending mana
I could cast Zuko but not Fang, as you can see, I have 4 mountains and 1 mana for having attacked with cadets.
1 vote -
System hangs at distributing damage with Fated Firepower
When using Fated Firepower, the system stops at the damage distribution screen. You can change the values for damage, but you are not able to click the "Done" button. I just had to wait until my Timeouts resolved to be able to continue.
- Give us the steps to reproduce the bug
- Attack with Firebending, use floating mana to play Fated Firepower.
- In Damage step, damage distribution screen opens. Able to distribute the damage, but unable to click "Done" button.
Only able to continue after all timeouts are used.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC…
1 vote -
CHEATER - SINGULARITY
Starts games but isn't present to play them. Cheater bot
1 vote -
Avatar Jump In Pack
My deck in Midweek Magic: Jump In seems to be missing half of the cards
2 votes -
Bug when copying Legendary creature
I copied my opponent's Legendary creature with Naga Flescrafter in order to destroy my opponent's Legendary creature. However nothing happened? There can only be one unique Legendary in play right? And if not, then why, as it is a Legendary creature and should allow only one unique instance of that card. OK, I now read the legendary rule and it allows for two same Legendary creatures to exist on both players, which is very strange and should be changed in my opinion. A legendary is a legendary, and by copying it it allows the strategy to remove opponent's legendaries, which…
1 vote
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