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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2894 results found

  1. rigged low quality game

    This mobile game feels cheap and poorly made. It's disgustingly rigged so that opponents have perfect answers to your deck, with perfect sequences and draws.

    Meanwhile, you, as the FTP player, can only watch them play without being able to interact.

    I advise anyone of decent character not to spend any money on it, especially considering the number of bugs they haven't fixed.

    Este juego para móviles se siente de mala calidad, a parte, esta asquerosamente trucado para que los oponentes tengan las respuestas perfectas a tu baraja, con la secuencia y robos perfectos.
    Mientras tú, como ftp, ves como…

    3 votes

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  2. Bug in powered cube draft

    Powered cube draft cards not functioning properly. A couple of the flash cards I played would pop out but their abilities would not in any way function. Ex : flash Subtlety onto the field nothing happens 2x I did this once using the evoke cost. I should be seeing the opponent send his card to the top or bottomof his library. He had no cards preventing my ability from happening.

    1 vote

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  3. Traitorous Greed

    Using traitorous greed takes control of enemy creature and adds two mana but immediately ends the turn after combat, even if you have mana for an instant.

    1 vote

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  4. Ketramose and Bag of Holding - End of Turn Discard Loop

    With both Ketramose and Bag of Holding in play, having more than 7 cards in hand at end of turn triggers an infinite discard loop that leads to loss. Modified Ranked Brawl.

    It should only trigger once at the start of end of turn. Instead the player discards the X cards (above 7), they are exiled with the Bag and Ketramose causes you to draw X cards. The end of turn trigger happens again and the process repeats until the player runs out of life or mills their entire deck. The only way out is if you can play cards…

    1 vote

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  5. orcish bowmasters failing to trigger

    Powered cube. Cast an orcish bowmasters in response to Uro etb. OB etb triggered, pinging for one. Uro player drew off Uro etb, no second OB ping. cost me the game. Would like my entry fee back please.

    1 vote

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  6. possibly cheated

    The orb from lord of the rings didn't give me the choice to let "sombrasfas" draw so our game was abruptly ended. Screenshot included.

    1 vote

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  7. Control Magic triggers "Invalid Deck" in Timeless

    Cannot use Control Magic in Timeless without getting an "Invalid Deck" error.

    3 votes

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  8. right click to view card does not show original card - example Liliana Dreadhorde General

    Opponent plays doubling season. Then casts Liliana following turn and activates her ultimate (9 counters). I right click Liliana to see how many loyalty she begins with. It displays the card with 3 loyalty counters. I was expecting to see 6 loyalty counters. I assume this is a common issue with many similar cards, but wow, it's frustrating that while in the game, it seems I can't view an original card as it was printed. After the game I looked it up and now understand what happened. Does anyone else have this kind of confusion or see an opportunity to…

    2 votes

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  9. IOS client completely broken

    I haven’t been able to figure out exactly what triggers this bug, but it causes an inability to respond, a timeout loss, and then if you try to move to any screen from the Home Screen the app will crash. If you try to open the app again, it will get stuck loading. Deleting the app and redownloading it fixes this, but the cycle just starts again within the first match. This whole process of deleting and redownloading everything again after every match ends up taking about 10-20 minutes per match not including the match. This app is completely broken.…

    1 vote

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  10. timeout

    I am playing a prison deck, I successfully have the prison up (solemnity, phyrexian unlife, & greater auramancy against a goblins deck) and the game times out and gives me the lost because of the triggers of solemnity. There's nothing to interact with, nothing I can do, and the only reason the triggers are occurring in the first place is because my opponent is swinging into me with 100s of goblins tokens knowing full well they don't do anything. I've lost multiple games due to the game saying I haven't taken a game action to this now which is completely…

    1 vote

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  11. bug

    I bought 11 "The Lord of the Rings: Mythic Alchemy" boosters and did not receive the Golden Pack.
    In the 11 boosters, I received a duplicate of "The One Ring" card, but in my collection I only have one copy of that card.

    Kind regards,

    1 vote

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  12. SAWBLADE SKINRIPPER EFFECT DOESN'T TRIGGER

    In the event "Jump In", at the beginning of my end step, after i sacrifice a creature in the main step the effect trigger but the damege isn't dealt.

    2 votes

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  13. cheater

    Not sure where to report this but I could not cast spells on his turn. They having nothing out preventing me from doing this. Twice in this match I could have cast a spell once with flash on my creature and no option was allowed and once with my counter spell and no option was allowed.

    1 vote

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  14. Winds of abandon overload bounce cards to oponent’s hands instead of exile

    I was playing vintage cube and overloaded an opponent’s field with winds of abandon and instead of exiling the cards, it went back to my opponent’s hand and they still got the lands from their deck out of the interaction.

    Thank you

    2 votes

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  15. Niko light of hope and hare apparent

    When using Niko light of hopes ability to create token copies of creatures, hare apparent does not trigger when the two token hare apparent ‘s enter nothing happens and when the original cards are put back onto the battlefield nothing happens. Super lame.

    1 vote

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  16. Restarting client during sideboarding fails to enter sideboarding screen

    During a sideboardable (Bo3) game, my Arena client crashed. I Alt-F4'ed (Windows) to exit the game, then reopened Arena. It loaded, but got stuck at the Duel Scene: it registered as waiting for my opponent to join the game for two minutes. When I finally timed out of sideboarding, the game began with my unsideboarded deck.

    If the client opens and there's an active match in which I haven't submitted my deck during sideboarding, it shouldn't wait for the opponent. Instead, it should just go straight to sideboarding.

    3 votes

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  17. Moonshadow

    Moonshadow’s ability doesn’t trigger she a token permanent dies

    2 votes

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  18. Anointed Peacekeeper

    I played BO1 match in the Pwered Cube and cast a Anointed Peacekeeper planning to target my opponents Manifold Key. However, I could not choose the Manifold Key or any cards in my opponents hand for that sake. The cards in my opponents hand did not come up in the box and I could not search them using the search mechanism. I was too stressed for time to take a screenshot, but I took one quickly afterwards.

    2 votes

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  19. ドラフトに参加できない

    プレミアドラフト(ファントム):ファウンデーションに一度参加しました。二回目以降も参加可能な様ですが、参加を選択するとネットワークエラーになり参加できません。

    2 votes

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  20. Game froze -

    Game froze - So I couldn´t use my fetchland and when it finally wasn´t frozen anymore my fetchland was on the battleground and in the graveyard at the same time, but I stille couldn´t commit any actions, so I conceded the game. First match of a Premier Cube draft (With a sweet lands deck sadly) I would want my gems back- Thank you

    2 votes

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MTG Arena Bugs & Product Suggestions

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