MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2886 results found
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Client download 1,5 Gb everytime I switch account
If I log out and then log in with another account, the client downloads a new data package each time.
1 vote -
problema con la carta "asedio al risco ventado"
luego de la ultima actualizacion no permite escoger entre mardu o jeskai
1 vote -
Block
In the weekly brawl event my opponent had a 10/10 i blocked with 6 creature 3 hare apparent and 3 1/1 tokens it destroyed all my creatures and wasn't destroyed itself there was nothing on the field preventing damage just a couple enchantments for gaining +1/+1 counters and one to give extra mana from tapped land
1 vote -
mastery pass
I payed the 3.400 gems for the hobbit mastery pass and didn't get the rewards, but the gems were substracted from ma amount of gems
1 vote -
Purchased Hobbit Decks Still Require Missing Cards to Be Crafted
I purchased all four Hobbit decks in MTG Arena, but some cards from the purchased decks are showing as missing, and the game is requiring me to craft them.
Since I purchased the complete decks, I expected all cards needed to use those decks to be included. I have purchased decks before and have never encountered this issue.
1 vote -
Timeout causing game loss
Before, 1st timeout resulted in auto-play. Only 2nd timeout resulted in game loss. Now it appears that first timeout results in game loss. This has a compounding effect with bugs that do not allow the player to do anything, like the siege bug. First timeout should NOT result in game loss due to circumstances outside of player control.
1 vote -
Tolarian Terror
Playing on pc, standard match, not ranked, best of one. I played a Tolarian Terror. My opponent cast a spell to destroy it and paid the ward, but it didn't destroy my guy.
1 vote -
Stacked / Attached cards menu no longer works
I have an equipment based deck which stacks multiple equipment cards on a single creature. As of the recent update, this is now causing issues. I am on Windows.
In the screenshot attached, I had Danitha, Benalia's Hope attached with:
- The Aetherspark
- Barrow-Blade
- Swiftfoot BootsI was attempting to use the Aetherspark's abilities. But the attached cards popup was completely blank. I wasn't able to select or use the abilities of any of the equipment. It did also make Barrow-Blade expand in place under Danitha.
1 vote -
arena disconnect
Yet another frustrating experience with Magic Arena. I was making a pick in a hobbit Premium Draft when the Arena server simply disconnected me during the third pack, messing up my picks and ruining my playing experience. I closed and relaunched the game, but when I opened the menu, it looked like what you see in the second image. Note: I was playing while on Discord, as I usually do, and my connection never dropped or lagged.
1 vote -
The Hobbit Welcome Deck Dules decks do not match the paper Welcome Decks
All Hobbit welcome decks are missing spells and instead have too many lands when compared to the paper decks listed here: https://magic.wizards.com/en/news/announcements/the-hobbit-welcome-decks. Each deck has 18 to 22 lands instead of 17, making them difficult to play.
For example, the Blue deck is missing 1x Lorien Revealed, 1x Thranduil's Decree, 1x Colossal Whale, and 1x Rogue's Passage, and has 20 Islands instead of 16.1 vote -
Trône errant ne se déclenche pas
Je viens de faire une partie de Brawl avec Pantlaza et le trône errant pour que ce dernier permette à Pantlza de découvrir 2 fois, une strat bien connue au format papier et là sur Arena ça ne se déclencher pas.
1 vote -
ward
problema em criatura com ward e encantamento que da ward ...digamos que a criatura tenha ward 2 e voce coloca um encantamento que de ward 2 , ao clicar na criatura nao aparece ward 4 e sim ward 2 enganando o oponente ,mas ao atacar com uma instantanea por exemplo vai ter que pagar o ward 2 duas vezes ... erro do jogo ,arrumem
1 vote -
Velha aranha gorda
A saga ''Velha Aranha Gorda, Não Vai Me Achar'', esta com a descrição errada, perdi um jogo em um premium draft,por causa da descrição que diz, ''Previna todo o dano que seria causado a até uma criatura alvo enquanto essa saga permanecer no campo de batalha'', mas o real efeito é que ela previne o dano que seria causado por até uma criatura,
Eu usei em uma criatura minha achando que era proteção, e acabei perdendo um jogo pois n consegui dar dano nem destruir outras criaturas1 vote -
Internet problems with GeForce Now
GeForce Now disconnected me several times during draft and gameplay. I was on "full" internet connection, it made miss out on several pics and missed out on game play during the event.
1 vote -
"The eagles are coming!" not counterable by "Confusticate and Bebother"
Enemy played "The eagles are coming" and i could only activate the second part of "Confusticate and Bebother" and wasnt able to counter. This was resolving in a game loss for me.
1 vote -
Not getting gold from wins after Hobbit update
After the Hobbit update I have not been getting gold for my weekly wins. It shows on screen but does not add to my gold which has been stuck at 9975 for several games.
1 vote -
Errore wildcard
Durante gli ultimi 3 ban avvenutiho riscattato diverse carte con le Wild card. Ho usato 12 carte mitiche 20 carte rare e 8 carte non comuni.
Non mi sono mai state ritornate nel mio archivio è possibile riaverle indietro? Come posso fare?1 vote -
Need ability to demonstrate infinite loops
We need to be able to demonstrate infinite loops, then choose a number of loops to place on the stack all at once. I have lost too many games to the timer while I’ve had staff of domination + a creature that can tap for 5 mana
1 vote -
Windseige craig
When i play windcraig siege i cant pick between mardu or jeskai and it makes me wait till my timer goes out and then it automatically picks mardu for me
1 vote -
time out due to loop
During a ranked game, I lost due to a timeout while my opponent was executing a Scoot Mob Landfall combo. The stack had over 400 triggers, and as I waited for it to resolve, I timed out! I controlled flyers and my opponent’s life was low with no attackers, yet they continued generating Scoot Mobs. This appears to be a recurring issue. The game timer should not run while the stack is resolving. Despite clicking on everything and using emotes, the timeout fuse continued. This issue needs to be addressed.
1 vote
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