MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3935 results found
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Game randomly freezes and becomes unplayable
For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…3 votes -
Token is supposed to Crew as if it was power 2 or greater. Didn't tho, not sure if it's the specific card or all Pilot Tokens.
Pilot Token from 'Defend the Rider (G)' failed to Crew 5 for Marshal's Pathcruiser; it did Crew 3 for Thundersteel Colossus Crew 2 Ability.
0 votes -
Elemental Incarnations work incorrectly when convoked
When an elemental incarnation (for example emptiness) is convoked (using eridu) for its evoke cost using a white black creature it is unable to activate one of its modes (in the case of emptiness at least its black mode and maybe its white, though I have not tested it with white). This caused me to lose a game in the arena direct and I would like a refund of my arena direct or to be afforded a win for my last game. My opponent had 2 life and I had eridu, a great forest druid, and a reaping willow on…
1 vote -
collective inferno not working as card states
Collective inferno is not working properly. It states "Double all damage that SOURCES you control of the chosen type would deal". Boggart Mischief is a 'Goblin' type enchantment. Based on the wording of the card the damage is does should be 2, but it was only doing 1.
1 vote -
Tiamut not countered during brawl game
Was playing brawl, cast essence scatter against Tiamut and when casting it asked me to target, I chose Tiamut but for some reason it did not counter the creature. Not sure why this is the case and why it even asked me which I would like to counter since he was the only creature on the stack. This caused me to lose the game unfairly. Logs attached.
1 vote -
MacOS client completely freezes during interaction phase of every single game
Since the last update, the game has become completely unplayable on MacOS. Every time I try to load into a game, it freezes on 0:01. If by some miracle I do get in, the game will instead wait until any interaction and freeze completely. Force quit/loading back in does not help it just freezes again. I've tried to repair game files and completely uninstalling/reinstalling the Arena client to no avail.
version: 2026.56.6.4266.1236969
2 votes -
The worst
You people are trying to get people to stop playing the game entirely... is that it? Why such cruelty? What?!
1 vote -
skewed match making
In paper drafting you have a pool of cards and only one or two players can draft the archetype because of limited resources. So if in Lorwyn you make an elemental deck you would expect to be one of two players in that archetype. You should be playing other archetypes. I just played 3 elemental decks in a row against my elemental deck. And we all had good cards. That scenario wouldn't happen in a paper magic setting.
I also feel that this constantly happens. You play your own archetype when you should be playing against other
2 votes -
Maralen, Fae Ascendant
Please fix this card it is bugged. It does not allow you to cast exiled spells on your opponents turn. The card does not care when the cards were put into exile, only if you have enough of the correct creature types and spell timing. Please fix this my fun deck is unplayable because this card is coded incorrectly.
1 vote -
Final Fantasy Draft Not Showing Up
The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.
2 votes -
I need a refund
The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.
3 votes -
Add ability to concede entire match in one step
I would like the option to concede a match in a single step on MTG Arena. Currently, in the desktop application, you have to select concede, and then wait for the sideboarding screen to load before you can select concede again. On the mobile app, it is even worse, because you have to wait for your opponent to finish sideboarding, before you can select concede again. When I get tired of playing against decks like Vivi, cauldron or invoke despair or whichever deck is currently dominating standard, I simply wish to allow them to win the match and move on…
2 votes -
Cards not showing
My cards stopped showing in game on my PC. I repaired files and redonwloaded the game and still nothing.
3 votes -
2 votes
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Free Mulligan in Omniscience Draft
When you only get 3 cards getting a mulligan down to 2 or even 1 card is pointless continuing. At the very least give 1 free mulligan. It's such a fast game you generally lose after the first turn if you are one card down.
3 votes -
Card Targeting Error
Played in Midweek Magic: Jump In! Event for Secrets of Strixhaven release.
Opponent played Ascendant Dustspeaker, "At the beginning of combat on your turn exile up to one target card from a graveyard." Opponent targeted Infirmary Healer {1G} in my graveyard. In response I played Lorehold Charm selecting, "Return target artifact or creature card with mana value 2 or less from your graveyard to the battlefield." and choosing the Infirmary Healer in my graveyard. This failed and Infirmary Healer was exiled by Ascendant Dustspeaker. I don't exactly know how because I didn't expect this interaction to fail so I was…
1 vote -
Unable to set my pet
I have tried hard resetting my game, Deleting the app (I’m on iPhone), force retarting my phone, Resetting the client through the report a bug on the app, and I still can’t set my companion for any deck other than my default companion. I go into the deck stats and aesthetics screen when designing the deck, tap the companion select and I don’t even get an option for other companions that I have. How do I fix this?
1 vote -
Pc -1 error
I can't log in. It just says error code -1. Uninstalled numerous times. Restarted pc. Unplugged router for 10 minutes. Nothing works
1 vote -
Problems with gameplay
I am playing and when I apply an effect that allows me to look at or take a permanent from an opponent, it tells me to surveil instead.
1 vote -
ストリクスヘイヴンの秘密のプレリリースパックを購入しましたが、パック開封に表示されません。
ストリクスヘイヴンの秘密のプレリリースパックを購入しましたが、パック開封に表示されません。
購入画面の途中で画面が暗くなり、再度画面を表示しましたら、上記のようになりました。1 vote
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