MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2652 results found
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DIDNT GET TO OPEN MY GOLD PACK
bought 10 packs of super heroes got a gold pack had a server issue then didn't have a gold pack to open just 10 pack I ordered
1 vote -
親和Affinityと最高工匠卿、ウルザ/Urza, Lord High Artificerに関して
マイアの処罰者/Myr Enforcerなど親和カードが手札にあり、土地から出せるマナ量と最高工匠卿、ウルザ/Urza, Lord High Artificerのマナ産出量が親和カードの現時点の支払いコストを上回っているにもかかわらず、それらのカードは唱えられない、ために次のステップ（メイン１であれば戦闘、メイン２であればエンドに）に向かおうとする挙動が見受けられる。何か見落としているだろうか？添付ファイルを参考にちょっと確認してみて欲しい
1 vote -
MSH Mastery Pass - Duplicate Protection Not Working
Mastery Pass Mythic Card reward is active with Duplicate Protection. I just purchased the Mastery Pas at Level 34, and one of the 10 Mythic card rewards converted to Gems despite me only having 40 of the 100 Mythics collected. Either duplicate protection went away without an announcement I picked up on, or I've been incredibly lucky since the Foundations set when I started playing. Please reinstate duplicate protection for the Mastery Pass Mythic card rewards.
2 votes -
Accessibility
I recently had carpal tunnel surgery and haven’t been able to play as much MTGA, can you add an option to double click/click to cast a card on mobile instead of dragging, it’s such a blessing to not have to worry about a small thing for the healthy person, i believe it would really help as at times my thumbs experience pain from the dragging but in other tapping games not as much, thanks in advance!
2 votes -
Stab Wounds conjured by a token vanish when the token they enchant dies
(This came up during a game of Momir, and I'm posting this from the Victory screen several turns later. I don't recall all the card names, and I can't pull the log for you. Hopefully what I remember is enough for a repro.)
Step 1: Your opponent has on the battlefield (inter alia) a token copy of Riptide Gearhulk. You have a (inter alia) a 3/1 Dinosaur token and a token copy of Frenzied Devils, neither of which is sick from summoning.
Step 2: You create a token copy of Perforator Crocodile, through the Momir emblem ("Pay X, discard a…2 votes -
Minimizing Game Window on Android Disconnects
When playing on Android, sometimes when you tab out/minimize the application it disconnects you from the server.
This means that accidentally clicking a notification or sending a text requires you to reconnect to the game server which takes ages and makes the game feel like a chore.
If this happens while you're in a match, trying to reopen the app shows "Reconnecting to game" which usually continues forever forcing you to restart the app and most likely lose at least one turn.2 votes -
Vision quest incorrect outcome
My opponent cast Vision Quest for X=2. Their creature received 4 +1/+1 counters and haste. I lost as a result. They didn't have any Treasures or other ways to have additional mana.
I'm playing on Android but that shouldn't matter. Screenshot attached.
1 vote -
Connection failure during client boot results in redownloading assets.
Whenever the client boots, if there is no internet connectivity I get "Error Updating Data: Please check your connection and try again.". However, after reestablishing connection the asset retrieval always fails and the game re-downloads 1.4GB of assets. Bug reproduces every time so should be easy to check.
I have checked my SSD in crystal disk info and no problem was detected. OS is Windows 11 Home 25H2 26200.8875 Windows Feature Experience Pack 1000.26100.334.0.
2 votes -
If a player concedes to certain cards every single time, why do you keep matching them against those decks?
There are certain archetypes that completely shut down some decks and the second a card drops on turn 1 it makes more sense to concede than try to play because the win rate is 0% and youre wasting your time. If a player concedes the instant a board wipe comes down 100 times in a row, why are you still matching that player up against decks with board wipes? Do you prefer the player to just keep conceding on turn 1 instantly? Like seriously, I'm at the point where if a swamp comes down im just going to give them…
2 votes -
Product suggestion
Now that Historic Pauper is finally becoming an actual format in MTG Arena. It would be great that you added the "Historic Pauper" in deck filters. I have set all my pauper decks to historic pauper, and when I filter with historic, it doesn't show anything.
2 votes -
Intermittent Authorization Issues
Since the July 14 update, Arena has intermittently become stuck on extremely long loading screens and then fails to join matches. Restarting Arena and completing a full login temporarily resolved the issue, but it returned about two hours later in the same session.
The attached log shows failed access-token refresh attempts (Error refreshing access token... Error: -1), followed by Account login did not happen, failing SocialService init. Arena subsequently submitted matchmaking successfully and connected to the match server with normal latency, but the server rejected the session with MatchServiceErrorCode_NotAuthorized and Authentication failure. Matches and other API requests work normally until…
2 votes -
Mistbind Clique didn't trigger properly from bounce
Mistbind Clique didn't return my Guildpact Informant that was used to champion it when Teferi's Time Twist was used on it and left my creature stuck in exile.
1 vote -
Treasure tokens handling
While having Baylee-the-haymaker and hundred of treasure tokens in play, we are not able to pay high mana costs cards.
For example, when attempting to cast primal might with 80 as x, there is no way to quickly assign mana.
When clicking auto pay, Baylen makes that auto pay is paying through taping 2 treasures to gain 1 mana.
Then, doing so 80 times consumes all the timer and the spell is not cast.
There should definitely have a way to handle treasure tokens by batch instead of one by one. Regardless of if I wanted to tap treasures for…
1 vote -
Download the ENTIRE game...again?!!
I love how after the last 2 updates, I've had to download THE ENTIRE F#@%!NG GAME in order to play again...
1 vote -
Spiteful Sliver didn't do damage
The Spiteful Sliver and other Slivers were killed as normal, but they didn't do any damage to target player. It just disappeared.
1 vote -
Palace Jailer
Incorrect rules interactions.
During a Cube draft game, my opponent played Palace Jailer and removed one of my creature. Then i exiled from the game the palace jailer.
The next turn, i became the monarch by playing "Fall from Favor", BUT my creature didn't come back from the exile zone.1 vote -
Crafting
Usas using wildcards to craft this card and others, searching for not collected ones. Suspicious chambler from Foundations deck, it should not appear anymore as not colected and with a star on the top when rolling the cards, have crafted it and others, my count is still missing one common card, this one keeps showing as not collected, and my collection didn't add up numbers. I'm trying to pull the log of the game but in the phone it's hard to find where the file is.
1 vote -
Elixir Cosmos
the alchemy version of the card Elixir Cosmos (Kaldheim) has a translation error in french.
It should be “gagnez 2 points de vie” (gain 2 life), but its wrongly written “gagner 1 point de vie” (gain 1 life)
2 votes -
Viconia
Once you specialize Viconia into the Dimir version (didn’t try with the other versions) the selection screen is bugged and this will result in getting copies of all cards exiled with Viconia in hand. I use mobile client on iPad
2 votes -
Arena store on iOS doesn’t work
Ever since updating to the iOS 27 public beta, I can’t make purchases on the Arena store. I also get Store Error alerts whenever anything related to rewards shows or I navigate to the store.
2 votes
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