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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3183 results found

  1. Card text blacked out and unreadable

    Since the last two updates, when building a deck or even when opening packs, some cards have portions of text blacked out and unreadable. I'm on Android.

    2 votes

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  2. attack skipped

    I use turtle lair before attack pahse to attack for lethal but the attack phase never appeared.
    skipping the turn entirely.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Midweek Magic Achievement Stuck

    The Midweek Magic Achievement is stuck at 48/52.

    Last week I checked between games and it was not moving up. I thought maybe once the event is over all 3 will be counted at once but no.

    This week, I've checked prior to the games, did my 3 Standard Pauper wins and it's still stuck at 48/52.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  4. sealed freeze with suggest lands

    Bug Report: Game Freezes in Sealed Deck Builder when using "Suggest Lands" (Android)
    ​Summary:
    The game client freezes and requires a restart when trying to edit the main deck after clicking the "Suggest Lands" button during a Sealed event.
    ​Steps to Reproduce:
    ​Participate in a Sealed event.
    ​Between matches, enter the Deck Builder to modify the deck.
    ​Click the "Suggest Lands" button.
    ​Attempt to open or interact with the Main Deck to make further changes.
    ​Actual Result:
    The game becomes completely unresponsive (freezes). I am forced to close and restart the application to continue.
    ​Environment:
    ​Platform: Android
    ​Event: Sealed

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Triskaidekaphile should be banned.

    I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played…

    1 vote

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  6. Play Bundle Pricing

    I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  7. Case of the Shattered Pact

    I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.


    TL;DR for your convenience:
    During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.

    This happened on January 12th, at 22:25

    I had:

    - Case of the Shattered Pact

    - Multiple lands and permanents (with every color but white). …

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Power and toughness not showing during gameplay

    After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. several turns by player in row

    game ended at 08:08 AM GMT+2 on 15th of Jan.
    was there a glitch, that allowed opposing player to perform several turns in a row? they did play Alrunds epiphany, but got more than 1 extra turn after the 1st spell

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Case for an uneaten feast

    Case of the uneaten feast was sacrificed during my combat phase yet it did not allow me to resurrect any creatures when land was available. I then had to pass, when I did I was unable to play my commander as well as my left most card, only card the game was allowing me to play was Holy Cow. 4 lands were available, the other creatures in my hand were not surrounded by the blue aura like they should be, only Holy Cow. This is a horrific bug that stops you from using the card effect, and only allows you…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. black screen pc and mobile

    MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen

    3 votes

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  12. Cannot cast instant while blocking

    Why I am not able to cast instant while blocking? I had Moment of triumph, but cannot cast it, so my units died. Very disappointing bug!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Cannot read cards

    Hello I cannot read the card names or the creature or spell type or the power and toughness. And on the loading screen the vs. it all appears as squares.

    If I want to know a card name and it's power/toughness I now need to already know the card and look it up on Google. That is very hard because the game is ultra diverse right now with boros control, orzhov life hack, mono green landfall ouroboroid, mono black lilliana, and dimir midrange all running top of the game there is too many cards to memorize. It would be easier…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Arcane epiphany cost reduction

    While playing blue red I had 2 human wizards on battlefield, arcane epiphany normally 4 mana, 1 less if you control a wizard then 3, for me def left me frustrated lol had a 2 mana starting hand but a guy that cost 1 and another 2 so figure good enough if I draw land then wasn’t able to buy the card draw when I had 3 and wizards on feild and got destroyed by opponent within next few turns

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Disconnecting with Server

    Recently i had assumabily disconnects with the Server. For me it only appears to happening on the Phone (android, Samsung A53) In 4 years i never had that. It happens on Standart and Historic Mode, ranked and unranked. Internet is not the issue. I can work around when completely closing the app and restart it but its semioptimal because most of the time i miss 1 whole turn. It looks like this: Game just stops but i can still use emotes and so does the contractor. I can also watch all cards. The game does not freeze but it doesnt…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game freeze after the cast

    Hi, android player here.
    since the last update i can't play with my phone anymore.

    sometimes, when i cast a spell, i can't say a specific one or a specific type, the game freeze, i can't interact with my graveyard or my deck; my companio keeps moving and after some time the timer runs out make me losing the game.
    hte only method to not lose the game is restart the application but this means to lose a turn or the game most of the times.
    i've tryed to "repair " the game by the client but it was useless.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Instant speed priority bugged

    Playing on iPad I was storming off in brawl with Ral Crackling wit. Partway through casting all my spells I ran into a problem as the game crashed with me holding priority but unable to act preventing me from triggering my ultimate and setting up a fun turn.

    During the game I also experienced priority passing in bad way when I passed priority on an opponents trigger in order to respond after they resolved it I didn’t get priority back and auto passed through to the following main phase allowing my opponent to untap and draw then cast before I…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Android display issue. - reconnect

    The screen is full of polygons, this is the second time this happens to me. I don't know about last time, but this time I'm sure it was following a reconnection following Network problems.

    2 votes

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  19. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. 250 card deck and a turn 6 win - what a joke this game has become

    What a joke - They really dont care if they know that everyone knows this game is fixed. How can a >.005% chance game ever come to fruition?

    a 250 card deck pulls a perfect 6 turn win - each and every card had to be perfectly cast on the exact turn needed with a 4 color blend to win on turn 6

    What a complete joke - But no one cares because it seems that there are enough people with money that just keep spending - America has really turned a corner on stupidity, and ran full tilt into…

    2 votes

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MTG Arena Bugs & Product Suggestions

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