MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13952 results found
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Shrines
So playing with Rally the Ranks and you are unable to select shrine as a creature type
11 votes -
Outdated client version bug
I‘m playing on an iphone 12 and recently updated teh app and until a few moments ago everything was runnig fine apart from a few framerate issues and now it won‘t start up and always statest „outdated client version“ and if i open teh app store there‘s nothing to update
11 votes -
Victories are not giving me experience for mastery tree
Aside from experience daily quests I am no longer getting experience from wins for my mastery tree
11 votes -
Player timeout with opponent stack flooded
The opponent flooded the stack with over 100 triggers and should have eventually passed priority or lost. But in the end, instead of the opponent timing out, I timed out. To be specified that I had no play to make, so no priority to pass on my side. This is completely absurd, as it is like a player receives a game loss in real life because its opponent has left the table and has gone away. And no, it is not a problem of device compatibility because my device is Arena mobile compatible since day 1 release. It is unbelievable…
11 votes -
My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.
I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very…
11 votes -
emotes
Emotes not work, and i pay for that!
11 votes -
STACK TIMED OUT CAUSED FORFEIT
Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!
Playing on a MAC
11 votes -
Ajani Goldmane : Challenge V - White vs ??? problem
I've a problem in the "Ajani Goldmane : Challenge V - White vs ???"
When i click on play, the game tell me "Network Error / Unable to join event. Please try again later."
I've try to uninstall and reinstall the game, change my device and connection, but the problem is the same.11 votes -
Opening hand not visible
At the start of the match when players select to keep their opening hand or mulligan, none of the cards in our hand were visible.
11 votes -
Loss suffered during matchmaking
I was in Quick Draft waiting for a game to match. The "cancel" button disappeared as if I had matched. I waited for about a minute, then the "cancel" button reappeared. I cancelled the matchmaker only to find out that a loss had been accrued to that Quick Draft. Can I get my gold/gems back for this?
11 votes -
Rebalanced cards cannot be used in "friendly brawl" challenges in historic brawl decks but work fine in historic brawl play mode
Please introduce a historic brawl direct challenge to fix the above stated issues, and also to fix you and your friend from potentially selecting different decks as presently you can select a 100 card historic brawl and your friend can select a 60 card brawl. Also when using friendly brawl a glitch happens during loading where your deck is shown improperly as fblthp and a garbled deck name
11 votes -
Game Loss due to Opponent Combo off
Game timed out for me while opponent combo’ed off, lost when it went to my turn see linked video. I had zero response was on auto pass for opponents turn, timer started timing out for me, opponent finishes combo and turn my turn starts and I can’t respond to anything game auto selects demonic pact trigger targeting myself.
https://cdn.discordapp.com/attachments/690615101321117806/900944404938887238/video0.mp4
11 votes -
Night
I am playing on iPhone. I was playing a game where my entire game plan was playing 2 spells / turn. I was playing against a werewolf deck. Every time I played two spells during my turn, when my opponent’s turn began, it gave the “NIGHT” graphic and all the werewolves stayed on the nightbound side. This happened two turns in a row. I would have won otherwise.
11 votes -
Day/Night Not Functioning
I'm playing on a Windows 10 machine, with the version of Arena released today.
First game with the new set. I played two spells on my turn in order to flip my opponent's scary werewolf back onto its human side. The "Day" transition effect did NOT occur as my opponent's turn began. The indicator on the left side of the screen DID change to daytime (see attached screenshot). But my opponent's werewolf remained on its night side (see screenshot).
You might want to fix this, y'all. It's only, you know, the key functionality of the headline mechanic of the set.
11 votes -
Matchmaking always making mirror matches
I have played today exactly 20 Historic Brawl matches, and 16 of them mirror matches. It's awful, tedius, completely unacceptable. This has made me absolutely angry and I want to vomit.
11 votes -
Historic Brawl Recommendations.
Just like to see the Heroic Brawl Que fixed, the constant queing into Golos, Slivers, Esika, and other 5C commanders gets old. The enjoyment of the game goes down when you want to enjoy a game with a niche but your opponent is playing but 5C good stuff with little to no reprisal for it, because of lands like "The World Tree."
Either that or please reban Golos from Historic Brawl because it is overwhelming in the field, as well as Paradox Engine needs to see the ban list. If it is considered to powerful for traditional Commander, it is…
11 votes -
Prosperous Inner Keeper/Scurry Oak/Heliod Sun Crowned infinite combo
It break the game and won't let play
11 votes -
Did not receive daily quest reward of 750 gold
- Played Historic Brawl after which I should have completed my daily quest. Instead got the "waiting for server" screen.
- PC Windows 10
- After restarting the game, my gold collection was not updated even though before restarting, I got 750 gold.
- The 750 gold from the daily quest, namely "Kill 25 of your opponent's creatures", should have been added to my gold collection after completing the quest.
11 votes -
can't join matches
Matches just say waiting for opponent and never find one.
Even Sparky matches say this.
11 votes -
Massively parallel triggered abilities and draw game warning
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
After both players' extensions…
11 votes
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