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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13759 results found

  1. Jump In and Starter Deck Duels matchmaking issue?

    After today's update, if you attempt to play in the Jump In or Starter Deck Duel formats, you just wait indefinitely on the matchmaking screen (5+ minutes).

    If, however, you enter something like Historic Play and select one of the starter decks, you are able to find a match pretty quickly, so the problem seems to be with the specific Jump In and Starter Deck Duel "environments."

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. stuck on waiting for opponent

    I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Faith Unbroken bug

    An opponent exiled my creature with Faith Unbroken and later bounced the creature that Faith Unbroken was attached to. However despite leaving the battlefield Faith Unbroken did not return my creature.

    97 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  4. MTG Arena Games Crashing Since 2024.33.71 Patch on iPad/IOS

    MTG Arena has worked perfectly for me on my iPad (IOS) up until the 2024.33.71 patch yesterday. Since the patch, when I play a game, I quickly crash to "desktop". When I log back in, I return to the game only to crash back to desktop immediately. Restarting the device does not help. Never had a problem like this prior to the patch. Outside of actual games, Arena seems to be working normally.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Game keeps bugging out when i have 100's to 1000's of mana. Doppelgang and white suns twilight

    i just had thousands of mana and tried to use white suns Twilight and it wouldn't let me use it even though i had thousands of mana so it ran the timer and i lost cause it just wont let me use the mana i clearly have. same with doppelgang. i use 4-5 copies of virtue of strength and i guess its just to much for this **** game to handle >:(

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Ashaya, Soul of the Wild and Mythweaver Poq infinite loop

    If Ashaya is in play and Mythweaver Poq is played, an infinite loop begins with no way to stop it.

    17 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Frequent Crash

    MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.

    I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.

    I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Bug: Multiple Activations of Prarie Dog Do Not Stack

    I activated Prarie Dog twice and only got 2 counters at end step instead of 3. This is contrary to the ruling on Gatherer: "You can activate Prairie Dog’s last ability multiple times in a single turn. If it resolves twice, the number of +1/+1 counters put on a creature you control is two plus the original number."
    This caused me to outright lose one draft game whereby my only creature was an 11/11 Prarie Dog (not 12/12 or more due to only 1 counter per turn) to exactly 11 damage. And aid in my loss of at least two…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. No action available on my priority while casting dig through time from wilderness reclamation

    Setup required to reproduce:
    - Wilderness reclamation in play
    - Dig through time in hand
    - lands in play
    - cards in graveyard

    Steps to reproduce:
    - During your turn hold priority
    - float mana in response to wilderness reclamation trigger (double click q)
    - start casting dig through time by delving all cards in graveyard

    Behaviour:
    - The game is stuck on my priority leading me to timeout. I am unable to play for the rest of the cost of the dig through time.

    Expected behaviour:
    - I can pay for the rest of the dig through time spell…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Client crash with blood token.

    the client crashes as soon as a blood token is created during a game, it makes no difference whether this happens if I do it or if my opponent does it: it is not a graphical bug, as you want to pass off all those that occurred after the last update, but an error that it prevents me from playing paid events, since I systematically lose the game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. can't login after update, tried on android and PC and immediately has error code after trying to update. In a literal sense, is unplayable

    can't login after update, tried on android and PC and immediately has an error code after update. In a literal sense, the game is unable to even be played.

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Not able to find a match in quick draft

    I recently purchased gems to play quick draft as its my favorite format. Since the update I have not been able to find a match and just sit in the queue forever (see attached screenshot). This is frustrating as this is the main format I like to play. These types of bugs are what deters me from ever purchasing gems ...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Best of Three Sideboard View Battlefield Bug

    After the recent update when playing a best of three match, after round one when sideboarding you can no longer click on the "View Battlefield" button to view the state of the game before the end of the game.

    Now the only thing you see is a black screen. This is on a Windows 11 PC.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Koma, cosmos serpent. Crashing bug

    The last few months I’ve noticed on iOS Crashing bug with “Koma, cosmos serpent.“. Whenever it is cast both players crash but due to the timer it force resigns whoever didn’t cast it. I’ve found this bug frustrating because it seems more and more people know about it and are just using it for bug abuse wins. 95% of time it doesn’t let me rejoin but this time it did for long enough to get screenshots.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Arena crashing during multiplayer IOS

    Version:

    2024.33.71.1029.1050762

    Bug: Game crashes at random intervals during multiplayer matches. It crashes going into a match, crashes when I am attacking or switching to a players turn, and once it starts crashing it doesn’t stop. Using iPad updated to the latest patch.

    Also encountering graphic glitches and freezes during gameplay.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Isildur's Fateful Strike

    I've been trying to play with the card Isildur's fateful strike in draft and it's not letting me play it. The card wasn't lighting up and wasn't an option to click on. This problem persisted throughout multiple games. I had the necessary lands to cast the card, but it would never let me. At first I thought it was a bug where it was only available when my opponent had more than 4 cards in hand, but that wasn't the case either.

    35 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  17. Error loading into game past update/loading

    I’m not able to load in something about some crash with install. Been like this for 2 days since patching

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Quest progress counter not updating, reset after client crash

    The quest to the left of the mastery track does not update correctly (and the counter even resets) either.
    Mine requires "Complete Jump In! three times". I have joined Jump In! 4+ times, always played till I won one game, then resigned. Currently, the counter is showing 0/3.

    PC (Steam installation) (version: 2023.33.0.4817.1045760)

    Joining Jump In! three times should complete the quest.

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Game froze up

    It's all in the log. Game froze up, don't know why.

    38 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  20. Opponent's Dig Through Time Timed Me Out

    Opponent's Dig Through Time timed me out and opponent won the match. I didn't have any possible game actions. I've spent thousands in this game over the years. I'm never playing MTG or spending money on this game or it's associated products again.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues