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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1647 results found

  1. deck contains cards not in your collection

    Same as many others here, I get the error message 'deck contains cards not in your collection', but no cards are faded out, in deck nor in sideboard. please help as it appears as invalid. I've tried also clicking on craft inside the deckbuilder but I still can't see any card to craft.

    22 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  2. Brawl Bug: Lae'zel, Githyanki Warrior paired with companion Zirda, the Dawnwalker

    I encountered an issue when creating a red/white equipment themed historic brawl deck with Lae'zel, Githyanki Warrior as the commander and Zirda, the Dawnwalker as the companion.

    To recreate the bug simply create a new historic brawl deck with Lae'zel, Githyanki Warrior as the commander, red set as the secondary colour, and Zirda, the Dawnwalker set as the companion. Then fill the deck with plains.

    Zirda, the Dawnwalker is unable to be used as a companion even though red is set as the secondary colour for Lae'zel, Githyanki Warrior.
    Setting a different red/white commander with Zirda, the Dawnwalker as the…

    3 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  3. Card not in collection

    I have two Cosmos elixers in my collection. When i try to build a alchemy deck it says the deck is invalid becase it contains cards not in my collection. There is no option to "craft" the missing card. When i remove one of the cosmos elixers, it does not give me the error.

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  4. Cards not found in collection

    Hi, I spent several wildcards to build a deck to play the Baldurs Gate Constructed event, the cards are showing up as having 2 available of each, Earthquake dragon and Monster Manual, however when I try to build the deck I get an error message that the cards are not in my collection. I also spent wildcards for Miirym and Korlessa, but those cards seem to work fine? Hoping I can get my wildcards back, or the cards added to my collection. Thanks!

    14 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  5. deck incomplete with cards i apparently own

    So the game says i have 2 Goldspan Dragons in my collection but when i try to build a deck with both, the game says the deck has missing cards, referring to 1 of the Goldspan Dragons.

    4 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Invalid Deck - Card not in collection error

    I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.

    22 votes

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    7 comments  ·  Deck Building / Collection  ·  Admin →
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  7. Deck Contains Cards Not in Your Collection - BUG

    Getting error "Deck contains cards not in your collection."

    This is incorrect, I have thoroughly verified that I own all cards in the deck that I've constructed.

    46 votes

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    19 comments  ·  Deck Building / Collection  ·  Admin →
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  8. Missing card in collection

    I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.

    It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.

    24 votes

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    18 comments  ·  Deck Building / Collection  ·  Admin →
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  9. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    234 votes

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    30 comments  ·  Deck Building / Collection  ·  Admin →
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  10. Mobile Sideboarding After 7/7

    After the HBG update, the card count (xx/4o) no longer shows up on mobile devices. This makes it incredibly hard to sideboard especially when you're switching out a large number of cards.

    3 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  11. carte illisible

    Carte illisible

    2 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Advanced Filters Not Working for Explorer

    Advanced Filters Not Working for Explorer format.
    With Explorer format selected, only Standard sets are visible in the Advanced Filters screen. PC. Noticed on 9 July.

    To reproduce:
    start new deck, enter Advanced Filters and select Explorer.
    Workaround:
    One can still browse cards by selecting Historic format. Older cards can be added to Explorer decks by typing in the name of the card in the text filter, if one already knows the card name. It may be useful to reference external websites that show Explorer-legal cards in order to study what cards are legal in Explorer.

    11 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  13. Can't edit color challenge deck

    To reproduce...

    1. Go to the Color Challenge
    2. Select any of the five colors
    3. Mouse over the deck box in the lower-right and then click to edit

    Platform: PC

    Expected behavior: be shown a list of cards that can be added to the color challenge deck

    Actual behavior: Almost all cards in the decklist appear red, indicating that they aren't in my collection. Swapping any of the cards in the deck out for any of the cards in my collection results in an Invalid Deck error since "This deck contains cards not legal in this format."

    I'm confused because when I…

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  14. Blank cards during draft

    Cards showing as blank during draft.

    14 votes

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    4 comments  ·  Deck Building / Collection  ·  Admin →
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  15. Received gems instead of a rare card

    I just opened some Theros Beyond Death and Ikoria packs and in both cases I was given gems instead of a rare card, even though my rare collection for either of these sets isn't complete.

    5 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Unable to Spend Mastery Orbs

    Despite the Mastery page stating that orbs from one set can be spent until the next set's Mastery is complete, users are unable to spend any orbs from the last set during the most recent set.

    6 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  17. Statistics Historic Brawl

    Is there a statistic about what commander players concede the most?

    3 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  18. Purachse from daily deals not added to collection

    I purchased Garruk, Wrath of the Wilds from daily deals. Its not in my collection and gold is gone. Thank you very much.

    9 votes

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    5 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Rare, Mythic cards missing from collection after opening packs

    New rare and mythic cards received when opening new packs do not show up in my collection! I understand that when you get the 1st copy of a card, there is a "1st " icon highlighted yellow above the card. In multiple instances, I will receive a rare card in a pack that DOES NOT have this "1st card" icon. (meaning I should now have more than one copy, right?) However, when I go to my Collection after opening packs - There is ONLY ONE copy of the card in my collection. This just happened to me when opening a…

    4 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  20. No Decks

    I see no Decks in my Collection, after the new update. :(

    2 votes

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues