MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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25955 results found
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Player Rank is not increasing past gold tier 3.
Every match I win in standard ranked for the last week or so has not been contributing to my player rank. My rank shows one notch shy of completing gold tier 3. No telling how far past that I should be by now... Whenever I lose a match, however, my rank does go down... so Ive got that going for me... not... Again, I spend 100-300 a month on this game, this is not acceptable.
4 votes -
Deck Validation Error
Try to start a match, and get This Error:
"Network Error: Deck Validation Failed"
I've double and triple checked decks in question, and they are all legal for the match I'm trying to play. This is only happening to certain decks in my collection.
54 votes -
Game doesn't remember audio settings
Everytime arena gets an update it does not save my audio settings and I have to go back in to mute the game again. Please look into making it so that the client remembers my audio preference
2 votes -
強迫を使用すると相手の手札が見えなくなる
使用機種 android
強迫を使用した後、再度相手の手札を確認して完了ボタンを押すと相手の公開情報となった手札が画面から消えて見えなくなる。後からドローした非公開情報のカードは画面に表示される。
また画面から消えたカードはスタックに積まれる際も画面に表示されず、そのままゲームを続行していると自分の手札から呪文を唱えられなくなる等別のバグも併発している。(タスクキルで回復できる)
また再現性は不明だがそのまま続行したところ自分のライブラリートップがカード効果等を使ってない状態でカードイラストが逆向きのまま見えている状態にもなった。
2 votes -
monthly fee for mtga
ask for a monthly fee for playing mtga. that should be the reasonable thing to do. Or offer limited phantom for a monthly fee. i would pay for this and the level of frustration would be lower, because actually, playing mtga limited is extremely expensive and frustrating. So much i want to stop it all, for good!
2 votes -
Weekly randomized bans to create deck diversity
It gets boring to play with/against the same decks over and over, and if you try to deviate from the meta, you probably won't be winning much, which isn't fun and impacts ranking. A possible solution is to add a new game mode where a different set of cards gets randomly banned each week. Players would have to create new decks based on the week's restrictions, which should lead to new, and thus, interesting matchups.
I would disregard current bans and then ban and/or restrict n cards randomly, having each card's probability of being picked for the ban depend on…
1 vote -
color chalange stuck
After choosing not to attack it is stuck on "choose attackers."
1 vote -
opponent concede, game continues
Got a probmem: opponent concede but the game wasn't ended: I got no reward, can't exit the match but still can interact with the table.
41 votes -
installer does nothing
i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game
6 votes -
Update the post with the msi installer
I only can install the updates with the msi installer that are published in the https://forums.mtgarena.com/forums/threads/58489. But since yesterday, when the new version was released the post was not updated. My suggestion is to update the msi installer as soon as each version is released.
Thank you.5 votes -
Ozolith issues
I think it has happened twice now where I have not chosen to "take action" and then the ozolith forced me to take one (when I had no target of my own, so I would never want to take such an action with my valuable +1+1 counters) and then I was forced to concede because it would never drop the take action selection process even as I helplessly watched my timeouts get used up. My product suggestion is that you fix BOTH of these bugs.
1 vote -
Oakhame adversary cost reduction
1: the opponent has a forest and no other green permanents on the field
-player has a oakhame adversary in hand
-> OA's cost should be reduced2: PC
3: my OA's cost was not reduced
4: OA's cost should've reduced due to the forest permanent the opponent controlled1 vote -
Disconnect Error During Draft
I was drafting and lost the last half of a pack due to disconnect errors.
12 votes -
15 votes
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2 votes
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Niko Aris
Kaldheim
Hi there,
you did a great job in creating Niko Aris as a non-binary Planeswalker. I love how you use „they/them“ to reference them in the web stories and on Arena. Since I’m German, I know, there is no easy way to translate „they/them“ to reference a single person. So you did a great job consequently referring to him as Niko in the German translation of the stories, wherever the pronoun was used. You also did this in the design article on DailyMTG. So why, WHY did they become male in the German version of Arena? What’s the implication…2 votes -
Pairing system
Why am I (a newbie that just started playing) being matched up consistently with people whose decks are all Mythic, Rares and Uncommons??? This isn't enjoyable to play when you get stomped every single time against the decks that you've just unlocked from completing a daily quest :(
3 votes -
Did not get correct reward
I was to get mythic card reward but i got a uncommon from the mastery level 49 reward.
5 votes -
Giant/land enchantment
when i play giant and click on my land whit enchantement on it they bug and i cant do nothing and a loose
2 votes -
Mobile arena client severely needs optimization
I downloaded the beta mobile arena client and played my first game this morning. I played a bot match to try out the UI and see how it played. However the animation was extremely jerky and the game paused constantly, with wait times just for my turn to end in the 5 to 10 second range. I am using a Samsung galaxy S9+, not some cheap phone, so the experience in a live client when launch arrives would be patently unacceptable.
As it currently stands i can't imagine playing against a person with the client running as poorly as it…
2 votes
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