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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9367 results found

  1. Tolovar, Dire Overlord causes it to become night even without three wolves/werewolves

    Tolovar, Dire Overlord causes it to become night even without three wolves/werewolves. Opponent got to three lands. Played Tolovar, end of his turn it turned to night. Next turn he played Packsong Pup. At the end of his turn screen flickered as if an effect had taken place and it stayed Night, even though he now only controlled two wolf/werewolves.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Attacking creatures do not show defending players or planeswalkers properly

    Had an Oko planeswalker out and my opponent was attacking with 4 creatures. Interface showed all four of them attacking Oko. As a result I did not respond when I could have. In reality, two attacked Oko and two attacked me, and this caused me to lose my last game of an OTJ draft.

    1 vote

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  3. Bug

    I was playing alchemy and someone had 8+ creatures on the field, when he attacked they shifted to the left side of the screen and I could not target them to block because I could not see them.

    1 vote

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  4. Tapped Creatures

    Today, I was playing and using the "Zurgo and Ojutai" effect. That creature glitched, and it did not return to my hand but stayed tapped on the battlefield. The most problematic part was that during my untap phase, my creature stayed tapped.

    I have attached the capture that the arena gives me.

    Thanks,

    Enzo

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sorcerous Spyglass Crashing Client

    Sorcerous Spyglass crashes the game when I cast it and I can't get back in until after it has defaulted to the spell Fortify. I'm on the PC/Windows client. This has cost me many matches. Please fix it.

    2 votes

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  6. Built to Smash does not give Cyclone Summoner trample.

    I cast build to smash on my cyclone summoner and it did buff cyclone summoner +3 but did not give it trample. Cyclone summoner killed it’s blocker and all remaining damage that was suppose to go through to the player did not.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. resurgence

    Bug with Resurgence (from Response // Resurgence) not giving additional phases.

    I played it in my second main phase, and expected to have another combat phase. It didn't happen, game went straight to end step and opponent's turn without giving my any control (both players tapped out).

    I didn't have the time to see if something could have prevented that on the board since opponent killed themselves literally the second after but no other game piece was relevent if I'm not mistaken.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Frozen twice in same match. Second time full-lock, only interactions with pets/bg. Ruined my draft!

    My premier draft match was RUINED due to both a turn one freeze, then freezeing COMPLETELY halfway into the match. Allowing me only to interact with the pets and background.

    Turn one, froze not allowing me to start with a turn one land, nor Tiny Bones.
    Unfortunately the game made me discard because of this, auto-discarded a Forsaken Skeleton, which would've been crucial in the later turns with Rakdos, The Muscle.

    It then passed to opponent, giving them two full turns before I could even have my first.

    Started to catch up, played humiliate and grabbed a card, but then…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Burn bright

    Burn bright acting like a sorcery after I choose to block with my creatures - not giving me an opportunity to use it before damage when I clearly have enough mana to use it (it is an instant). Seems to work just fine after I attack and opponent declares blockers, but not the other way around.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Fix the misleading golden pack in-game pop-up information

    While in the store, you can see the 10 pack track of the golden pack, and below it information about which packs are eligible to progress said track.
    Problem: hovering over the packs gives a different (and a bit misleading) information.
    Solution: Specify which packs get you closer to a golden pack instead of saying "every pack bought with gold or gems"

    Happened to me yesterday, checked the pop-up without checking the text below (for some reason), thought any pack would progress the gold pack track, bought 10 Murder on Karlov Manor packs, got nothing, was very sad :(

    Attachment…

    2 votes

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  11. Player getting extra mana

    I just played a match against a player named jefficookinitup and he played 4 mana worth of spells on turn 1 (with 1 land of course) and then 3 mana worth in turn 2. I don't know if there is a bug or a hack that he was aware but there was nothing he could have done to legitimately make those plays.

    2 votes

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  12. Game crash after Blood Token appears

    Game crashed after a Bloodtithe Harvester was played, creating a blood token. The start screen upon launch also says "Error updating data".

    5 votes

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  13. 230 votes

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  14. Archon of Absolution + "must attack" effects

    1. Opponent played Archon of Absolution.
    2. I tapped out to play Tajic, Legion's Valor on 1st main phase.
    3. Entered combat, putting a +1/+1 on Tajic, and conjuring a Boros Recruit that must attack if able.
    4. The "No Attacks" button is greyed out and unclickable, as I have a creature that must attack if able on the field. If I try to declare "Boros Recuit" as an attacker, My only option is to cancel the attack, since I can not pay Archon of Absolution's attack tax.

    Restarting the game did not change anything, waiting for my timer and time outs to run…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Ephemerate bug

    I cast a Solitude for its alternate casting cost for zero mana with the intention of using Ephemerate to blink it for an additional trigger and keep Solitude around. However, it never gave me priority once the Evoke trigger and Exile trigger went on the stack even though i was holding control on my keyboard for prioity. This caused me to lose my Solitude and the match eventually.

    1 vote

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  16. creatures or artefakts or spells in generall wont go to the graveyard

    it happend 2 games in a row now. ( and i apologize right now for my bad englisch- i am sorry i am just a german dude...)

    i started a 1v1 game in standard and had a green deck my enemy was a black deck player. i placed the card "Heulerrudel - FLötenspielerin" a card with 3 mana and 1 green mana she cant be negated while summond. then it was turn change. my opponent played " an die kehle gehen" a black spell who destroyes the targeted creature. and i thought "well first monster i summon first monster i…

    1 vote

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  17. 1 vote

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  18. Product

    Yesterday I bought a magic the gathering assassin's creed starter deck at a store but there was no code inside to insert the decks into the magic the gathering arena. Are those decks going to be put into the game and will we get codes for decks that don't have a magic the gathering arena code in the assassin's creed starter decks? Please help me to know if I should hope for it or not? Thanks in advance

    With respect, stewa2193#61217

    1 vote

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  19. FINAL CONFIRMATION ON MULTIPLE OPTION CARDS

    Gix’s Command needs a confirmation button! I have tried to scroll past the options and instead selected an option which the game then automatically accepts, no confirmation. I have lost multiple games because of this in crucial situations! Every other card has a “Submit” button or something similar. Please fix this!

    1 vote

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  20. Fake card versions in explorer

    Omnath, Locus of Creation references the disgusting alchemy (fake) version of the card. Please remove that hideous A. We want Arena to be a place to play the real game on a digital client. Fake cards have ruined this. I don't want to be reminded that this mistake exists. Also hurry up with pioneer masters and give us modern lite already.

    1 vote

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