MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9340 results found
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Connection lost
Today I lost 3 games due to server connection problems, I was really very lucky since the other days I missed events with fees for identical problems, obviously as you can see I am connected via LAN and I have not lost a single data, but the customer service told me that it is my fault, Thank you very much for this umpteenth disservice. Resolve that I just want to play the game, not be a beta tester since 2019...
2 votes -
emotions are lost after reconnect
when you reconnect after disconnect on mobile version. you loose all emotions
2 votes -
prority didn't given
i was playing draft of Ixalan. opp activated ability of artifact and targeted my creature. i wanted to use ability of Vito's Inquisitor to sacrifice my creature before ability of artifact resolved. but game didn't give me priority. Vito's Inquisitor's ability can be used at instant speed. game just resolved ability of opponent and that's it. btw, I have lost that LAST GAME . LAST GAME! I WAS 6/2 ! IT'S NOT THE FIRST TIME THIS HAPPENING. DURING THE SAME DRAFT IN PREVIOUS GAME THE SAME THING HAPPEND. WHAT'S THE PROBLEM WITH U?!
don't close this ticket, please. you haven't…1 vote -
Sunfall
The card sun fall is ignoring the ward counter on the creature cards it is exiling
1 vote -
unable to submit deck friendly play
hi, i tried playing a friendly game between me and my wife and it keeps saying unable to submit deck, i just played on monday with my wife and had zero issues it seems that this new update has messed with our accounts pretty bad. please fix this i greatly appreciate it
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1,230 votes -
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"Checking for active matches" message everytime i enter the game
Everytime i enter into the game i have an infinite "Check for active" matches screen that doesn't go away.
1 vote -
Kami of jealous thirst not triggering on multiple copies
3 Kami’s on board, draw 3 cards.. can only trigger one Kami resulting in loss of draft
1 vote -
Soft ban on Jenny/Johnny decks sucks
It is not correct that players are not able to play the decks they want to play because - primarily - effects that generate a lot of triggers either crash the server on a trivial amount of tokens or are simply unplayable due to being frustrating.
In addition to those decks there are plenty of deterministic combo decks that are unplayable due to punishing timer system that prevents playing out a winning turn.
If there is nobody on your team who enjoys playing these type of decks - eg Jenny/Jonny types - then you need to hire some or speak…
1 vote -
gold
I didn't received the full amount of gold shown after completing an event. I was suppose to receive 2000, I got less than that (I think 1250 or something like that). This is the second time it happens to me. I am a new to the Arena so I thought that there was something I missed the first time.
1 vote -
2/2 trample deathtouch blocked by 2/2 caused player damage
Had a 1/1 tiny bones pickpocket (w/ +1/+1 counter) given trample by bear mount blocked by a 2/2 Stubborn Burrowfiend.
Should have blocked completely and no player damage triggered however the Tiny Bones action triggered after combat.
Should not have triggered player damage. Lost a draft game because of it.
1 vote -
Caves of Koilos cannot tap for any mana
Caves of Koilos cannot tap for mana, And, after combat I was able to play a second land.
2 votes -
workshop elders
Bug:
PC:
Workshop Elders' effect doesn't work. It turns noncreature artifacts into 0/0 creatures and kills them instead of adding four +1/+1 counters.1 vote -
Cactarantula drew too many cards
I had Ertha Jo, Frontier Mentor and a High Noon. No other creatures worth noting.
I sacrificed High Noon, which was doubled with Ertha Jo's ability.
First target was the opponent's Cactarantula, the second was their Rodeo Pyromancers. (If it matters when replicating this which one you target first.) Those are the only permanents my opponent had in play, so nothing else I'm missing.
Somehow the opponent drew 2 cards from this.
Either Ertha's doubling effect bugged their Cactarantula effect, or maybe my doubled up ability caused them to draw 2 even though the second copy then targeted something else.2 votes -
Colour challenge
I’ve finished the whole colour challenge and it still says resume! Fix please
2 votes -
Not gaining mastery pass
I haven't gotten the last 2 mastery pass rewards from the non-free section, the free section gave me a pack like it should but havent gotten 1 mythic card or 3 uncommon cards on lvl 9 and 10 in the outlaws of thunder junction mastery pass.
2 votes -
Improve user readibility
Constantly having to count mana or damage is extremely annoying when there is a large number of cards of the battlefield. I've had so many misplays not "happy accidents" because I wasn't able to clearly see or calculate how much damage I was taking or what mana I had available. This really needs to be added to improve gameplay. I'm sick and tired of losing a game because I can't see the battlefield and count while the **** timer is ticking down.
2 votes -
MUlligan after keeping 7
I was in standard play and chose to keep my opening hand and it asked me to out one back after I accepted. Essentially forced me to keep 6 of my opening 7.
2 votes -
The card wasn’t used right
I was doing a match and my opponent uses this card in the picture below it says your opponent (me) draws seven cards if I cast a spell but I didn’t do that all I did was summon a creature on the field and it activates which didn’t make sense.
1 vote -
Cards are not displaying correctly
I'm not able to see cards display, both in deck builder and during matches
1 vote -
Aven Interrupter bug
Aven Interrupter was cast by my opponent targetting my fleeting reflection spell. On later turns I could only cast fleeting reflection as a sorcey in my turn and not at all during my opponents turn.
1 vote
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