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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9147 results found

  1. Freeze

    In the Ranked Match, suddenly Freeze --'

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Deck win loss stats

    I have never played the card game but did play the original computer game. When I saw the MTG arena I thought I would give it a go. I still have some trouble trying to figure out how some cards and decks work but playing helps solve that. With the ability to have so many decks and I am sure many with better knowledge than me have purpose built gimmick decks, I think there should be a win/loss tracker for your saved decks. You can hit a rut where you lose several games in a row where you can't get…

    5 votes

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  3. Rank when not Rank

    I played one Standard Ranked game earlier today, and I've play many regular Play or Brawl games since. At the end of each game I see my Rank decrease by one when it shouldn't have, I wasn't playing Ranked.

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Cannot block

    I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…

    26 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  5. Please improve reconnection time / roping on disconnect

    Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.

    I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…

    11 votes

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  6. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rub

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. "Unable to complete draft pick" bug in premier draft

    During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.

    69 votes

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    12 comments  ·  Events  ·  Admin →
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  8. Foretold card bugged

    The cards I foretold during my last game were bugged. I couldn't play them anymore, even though I had the mana. I lost a BO3 draft gale because of this, and the rewards that go with it.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Friend requests not working sent from me, friend list is wiped each time I log into arena

    On PC, when I send a friend request it is not received by the other person, however I can receive and accept requests when issued to me,
    My friend list is also wiped whenever I start arena, however I still appear on other peoples friend lists

    5 votes

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  10. Exert UI

    The interface with exert is unintuitive. Attacking all does not function with it and leads to frustrating gameplay moments

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Bug Angel of Destiny

    I played Angel of Destiny and my adversary played Harmonious Archon, so the angel became a 3/3 as it should be. After that I managed to get more than enough Life Points to trigger victory by Angel of Destiny (I think they were over 40), but nothing happened... Just after few turns the ability finally triggered and I was able to win the game. Please fix this bug.

    I attach a screenshot in which you can clearly see my 37 Life Points, the Angel in play and my enemy attacking (I didn't get life by any other means than attacking…

    7 votes

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    5 comments  ·  Events  ·  Admin →
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  12. Exert abilities don't always trigger

    It has happened to me, many times already, that when I exert Glorybringer it doesn't fire the 4 points of damage.
    I'm on a windows PC.
    The matches in which the exert failed to fire were always ranked (best of three).
    There was always a target creature to target and no rules-changing permanent affecting abilities whatsoever.
    Once it was targeting Nicol Bolas, The Ravager; another time (different match) it was targeting Terror of the Peaks and a third time targeting some other creature I don't recall.
    It's been happening since the last days. And since the last days I'm playing…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. matchmaking screen

    sometimes when i go to matchmaking to play a game it gets stuck on the currently waiting screen and won't let me cancel. even closing the program doesn't help, I end up having to uninstall and re-install

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. creature still dying with protection

    There have been two instances where I have given one of my creatures protection of a color with Sejiri Shelter, and then blocking a creature of the same color, and my creature still dies through combat damage.

    6 votes

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  15. 4 player

    Since Brawl is a multiplayer format, any plans to bring it into Arena with the support for the format as a multiplayer (4 play option) Brawl as a singleton variant to 1 v 1 plays more like duel or who can counter who, the appeal of the format in paper is it's likeness to Commander and a deeper social mechanic that influences the game deeper than just cardpool. The roadmap currently for Arena doesn't mention this.

    In the meantime, Brawl needs to be consistent and free play including the historic Brawl option for players to get more people into the…

    15 votes

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  16. 9 votes

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  17. Scry

    After Scry and choose top as destination, when drawing the card is different

    42 votes

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    17 comments  ·  Gameplay  ·  Admin →
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  18. Add sort option for deck selection

    I spend way too much time scrolling through the seemingly randomized deck list when selecting a deck for a match.

    Would it be that difficult to persist the sorting you select in the deck creation dialog or allow a sort option in the deck select dialog?

    14 votes

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  19. Rope design that doesn't allow for purposeful stalling

    Please change the design of the rope to not allow for a player to run out the rope every step of every turn to purposefully stall the game. This shouldn't be hard.

    8 votes

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  20. Lend decks to your friends

    Hey, so you know how as a heavy magic player and collector you've always had this friend or bunch of friends who would have a blast playing, but didn't have the time or money to invest in their own deck?

    Playing with pre-mades quickly got boring because they always need a bit of work and polishing to truly shine, so they end up becoming your new deck testers.

    Could this become a thing in MTG Arena? I for one would love to give my friends who are new to MTG a chance to get a good taste on the game…

    5 votes

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