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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10080 results found

  1. mana

    I just downloaded the recent update and now I cannot play mana. I can select mana but I cannot play it. Everything else seems to be working properly, but without playing mana I cannot play the game...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. How about you let people play non-mirror matches?

    I get that your algorithm wants people to have 50-50 win rates but it gets incredibly boring when you only get mirror, or similar messages every **** time.

    Que with Yorion, Play against Yorion (Same versions usually too!~)
    Que with Mono Red, Play Mono Red or Tibalts (Only)
    Que with Mono White, Play against Mono White.
    Que with cycling, play against aggro.
    Que with Temur, play against Temur.

    Its boring. Change your algorithm.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Rearranging sleeves order in sleeves collection

    I would really appreciate if there was the possibility to rearrange the sleeves' positions in my collection, they are stored in the order I get them, but I would like to reorganize them.

    5 votes

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  4. Cannot build or edit deck

    When I try to build or edit a deck, the screen goes to the loading server screen and doesn't go past it. The same issue occurs if I try to view my collection. This started about a week ago. I am using an Android device.

    7 votes

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  5. Rope design that doesn't allow for purposeful stalling

    Please change the design of the rope to not allow for a player to run out the rope every step of every turn to purposefully stall the game. This shouldn't be hard.

    9 votes

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  6. better end step discard interface

    Please create a much better interface for the cleanup step to discard extra cards. Sometimes you need to discard around 15 cards, which means you have over 20 cards in your hand, which is very difficult to work with during the discard phase. The time allowed for discarding should be increased based on the number of cards you need to discard. Almost every time I need to discard 10+ cards, the fuse is running out and if I haven't submitted my chosen cards, it will discard AT RANDOM.

    Suggestion: Make the cleanup phase UI look more like the deck builder…

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. destroyed indestructable

    opponent destroyed nylea keen eyed (indestructable) with a destroy target artifact or enchantment.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Frozen timer

    Opponent's timer ran out when he was about to loose, but turn did not go to me next. Timer just ran out and stayed frozen.

    106 votes

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    37 comments  ·  Gameplay  ·  Admin →
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  9. Rage Quit Cheating

    It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. people are playing historic cards in standard ranked

    I keep meeting people that are playing sleep and tibalt trickery. Historic in standard and banned cards too. Very unfair. Need to fix the bug or catch the cheaters...

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 118 votes

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    36 comments  ·  Gameplay  ·  Admin →
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  12. Speed Match

    Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.

    6 votes

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  13. Couldn't cast spells, had to pass turn

    Played a land for turn, couldn't use mana to cast spells (tried manually tapping too). Tried to go to second main, but it just passed the turn (without me wanting to).

    23 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Graphics settings on Android app

    The first thing that strikes me after trying out the Android app on my Pixel 4 is that I would like to be able to lower the graphics settings in order to achieve a smoother play experience.

    8 votes

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  15. Quest for new deck did not award deck

    Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
    I was really looking forward to this pre-con also.

    1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
    2) Play in Standard 2021 Play queue
    3) Complete quest during Standard 2021 Play match
    4) See reward for completing quest, Shark deck
    5) Click "claim prize
    6) New Deck not in decks
    Can I get my deck?

    33 votes

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  16. Freeze

    In the Ranked Match, suddenly Freeze --'

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Deck win loss stats

    I have never played the card game but did play the original computer game. When I saw the MTG arena I thought I would give it a go. I still have some trouble trying to figure out how some cards and decks work but playing helps solve that. With the ability to have so many decks and I am sure many with better knowledge than me have purpose built gimmick decks, I think there should be a win/loss tracker for your saved decks. You can hit a rut where you lose several games in a row where you can't get…

    5 votes

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  18. Rank when not Rank

    I played one Standard Ranked game earlier today, and I've play many regular Play or Brawl games since. At the end of each game I see my Rank decrease by one when it shouldn't have, I wasn't playing Ranked.

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Cannot block

    I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…

    26 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  20. Please improve reconnection time / roping on disconnect

    Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.

    I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…

    11 votes

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