MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10077 results found
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game crashes during every match
game crashes during every match since the uptate to M21
42 votes -
Game froze when opponent's timer ran out
Stuck in Time-Out
Opponent is attacked and not reacting. Time out is stuck. Nothing happens
89 votes -
[mobile] We need a way to provide IN-APP feedback. The current way is prohibitively clunky and you're losing out!
I just tested the app for the first time (Magic player since the late 90s, played Arena during beta) and wanted to give some suggestions.
- the app then redirected me to this website
- where I had to log in
- I then typed a collection of suggestions in one post because there was no way in heck I was going to go through this multiple times
- and to top it off, the "post idea" button didn't work (latest Chrome on Android), so I couldn't submit my post. (edit: this may have been due to the screenshot I was attempting to attach…
8 votes -
Implement AI Difficulty Levels for 'Sparky'
I'm a casual Magic Arena player. I enjoy playing Arena. What I don't appreciate about the game is the horrendous difficulty level of the AI 'Sparky'. I feel as though it's completely unfair that if I decided to play against an AI opponent, it's basically a guaranteed win because the AI is quite possibly the dumbest, most powerless opponent of all time. Why am I forced to play against other people?! This is extremely frustrating to players like myself who want a fairly challenging opponent without getting dismantled by more experience players who do nothing but download prem-made decks off…
6 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
30 votes -
The matchmaking system is pitiful
Their normal, unranked matchmaking system doesn't make sense.
If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.6 votes -
menu has no text
The main menu (when pressing Esc) has no text when brought up during a game, and after that even in the lobby.
29 votes -
Display resolution
First, thanks for MTGA !
Then, can you please add 3:2 resolutions such as 1920x1280 pix which is my native resolution ?
Thank you for your help.
Willy14 votes -
solemnity
solemnity kept triggering when it shouldn't in a game i just played. (for example when my opponent played lands solemnity triggered.) thanks for your time :)
5 votes -
Historic VS standard In Standard play
Since the Zendikar release patch I've been playing completely standard legal decks with all standard legal cards in the regular 'Play' queue and I have been getting matched against people playing historic decks/cards. I have even checked for cards that the 'Standard' filter isn't catching like Impassioned Orator and I am still facing people with historic decks.
18 votes -
Community's Market
Add a marketplace where players can trade cards to each others for coins ir crystals. This should help players to discard cards that are not desired, and get the cards that are needed to build the deck the player want.
5 votes -
My turn was skipped even though it was still my opponents turn
Opponent embalmed with 5 anointed processions in play and triggered 1024 life triggers, it was my opponents turn, and the triggers were happening, I was tapped out and waited for them all to resolve, (having a boardwipe and alt win-con I didn't care that they had 1k life)
For some reason while the triggers were resolving my timeouts were being used and my opponent kept their two timeouts, immediatly after the triggers were done the game went back to my opponents turn, in like a split second.9 votes -
black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits39 votes -
Broken UI
The UI is completely bugged, broken, and un-usable. Lands in my hand are just cardbacks, on the screen they float in the middle of the field, creatures don't show up if they enter the stack and don't tap if they attack. Made me lose games with no way to fix.
11 votes -
Long opponent combo caused my timeout to get used.
An opponent had combo generating lots of card interaction. I checked the resolve all box to get passed it but stupid Arena kept pausing on every triggered ability over a minute. This caused Arena pop-up a timeoout fuse on ME! for an oppponent's combo taking too long.
If someone checks RESOLVE ALL get **** Arena to accelerate the resolution after the first few abilities. No one wants to sit through the same abilities triggering over and over for a minute or more.20 votes -
Ranked queue for Brawl
Please consider creating a Ranked queue for Brawl. It would give players another option to earn rewards for those who do not want to play Standard, Historic, or Draft.
14 votes -
Earn A Deck Not Awarding Deck
I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.
In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).
63 votes -
Unable to report bug.
Trying to report bug. I enter information, attach file. The I click post idea, and it spins then it never gets posted.
15 votes -
Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.
Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.
18 votes -
Hacking problem?
Dear Sirs, During my attack phase I often can't seem to move forward. I click on the "Attack with all" icon but it doesn't send me forward. This happens in particular with a deck I have created that makes the opponent discard cards. This problem is very humiliating because I have to quit the game. It does not seem to me a technical problem but a hacking problem.
5 votes
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