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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3186 results found

  1. don't receive my season rewards

    it's the second time i don't receive my season rewards... last week, that was for the gold rank and yesterday for the platinum rank.

    What should i do to resolve the problem ?

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  2. Changeling Interactions are Bugged

    From what I've seen a lot of interactions with changeling are bugged. Any card that needs a specific creature type should be able to use a changeling card, but they aren't working. There are two other open bugs, and mine specifically was that I could not use a creature with changeling to satisfy a "Behold a Kithkin" cost.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. midweek event: jump in

    I chose the Giant(WR), then the Elemental(RU), but the lands are 7 plains, 4 mountains, 4 Islands and 1 Steam Vents, while there are only 2 cards with hybrid mana is white

    2 votes

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  4. Match was quit when I was about to win

    I didn't manage to screenshot this, but I was in the middle of a Lorwyn Eclipsed draft game and on the penultimate turn when I was about to win, a message came up saying "Waiting for Server", and then the program simply took me back to the draft menu screen.

    This negatively impacted my draft experience, especially given I had just spent money on gems to draft.

    I unfortunately was unable to capture the exact moment as I was not sure what was happening until it was already over.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Deck builder glitch

    I am playing on iPhone (IOS) and I have only played limited so I’m not sure if this affects constructed. Whenever I draft, if I go to click my deck box icon and check something like my creature count or card types, I cannot get back into looking at the actual deck building screen. It just glitches out and keeps popping up the change deck name window. No matter where I click I cannot get out of the look at types overlay. The only way out is to click a different tab at the top such as home or something…

    3 votes

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  6. Duplicate Earthbending Animation

    Steps to reproduce:
    1. Oponnent plays Iroh, tea master, and gives me control of 2 of their lands over 2 turns.
    2. Opponent earthbends one of their own lands with Aang, at the crossroads (transformed).

    Result: Earthbending animation plays on the target land, as well as on the 2 lands now under my control.
    Expected: Earthbending animation plays only on target land.

    Does not affect gameplay, just incorrect animation.
    Experienced bug on Android 16 on a Pixel 7.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Incorrect set release date

    Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.

    Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.

    While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…

    3 votes

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  8. Opponent activating Northampton Farm causes turn to end

    Playing tmnt limited on iOS. I cast an Anchovy and Banana Pizza during my first main phase, targeting my opponents creature, opponent activated Northampton Farm in response to exile the creature I targeted. When it resolved, my turn was automatically ended pre-combat while I had mana up, cards in hand and creatures on the battlefield.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Matchmaking is not working properly.

    I'm no longer being matched agaisnt people at the same win/loss as me in limited formats. Must be a big, please fix. Ive lost 4 pick 2 drafts 0-2 in a row. Very frustrating. Give me a refund if you're just gonna match people against higher elo players in round 1. At least the person should know that before purchase.

    1 vote

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  10. Exile face down vs Player hand distinction

    I came here to report a bug becuase I thought my Fell Specter entry effect failed to trigger. Upon further review, I realized that the card I was trying to force my opponent to discard was actually exiled face down by Thief of Sanity. Cards exiled face down should have a very obvious visual effect on them to designate them as such, so as not to be confused with cards in an opponent's hand. This is especially true in cases where the opponent has no cards in hand, as was the case for me.

    1 vote

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  11. Rottenmouth viper

    While attacking with rottenmouth viper my opponent is to sacrifice a non-land permanent. Opponent are sacrificing earth bend lands as a non-land permanent. Land creatures are still land.

    1 vote

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  12. I can't see my opponent's manifested cards after the match

    I can't see my opponent's manifested cards after the match. I attach the screenshot and my log.

    1 vote

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  13. Reveal Bug: card is displayed as revealed when obtained from Planar Genesis with Oracle of Mul Daya out

    Planar Genesis should not reveal the card to the opponent if you choose to put one of the cards into your hand, but the card I chose was revealed.

    Steps to Repro:
    - Have Oracle of Mul Daya on the battlefield
    - Desired card (in this case, Counterspell) is revealed on top of the library
    - Cast Planar Genesis
    - Look at cards, choose to put Counterspell into my hand
    - Counterspell is in my hand and displayed as revealed.

    Expected behavior: Counterspell is unrevealed in my hand. (Opponent does not know I chose Counterspell.)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Eldrazi ruin the game

    Eldrazi shouldn't be allowed in 1v1 format. They ruin the game and are completely oppressive, especially with how many ways to cheat them out early have increased.

    1 vote

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  15. Ban or errata bloodthirsty conqueror

    These stupid 'opponent loses 1 life you gain 1 life' ad infinitum loops are dumb and completely ruin the game. Bloodthirsty conqueror needs to only happen once per turn or be banned from all formats.

    1 vote

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  16. 1 vote

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  17. Every starting hand has either 4 or 2 lands?

    Either my game is broken or your game is rigged.
    60 card deck, 24 lands, yet every opening hand has either 2 or 4 lands.
    The average is 3, shuffling in real life as well as basic statistics dictates this as fact... yet EVERY SINGLE GAME?
    Obviously rigged and the only fix is to constantly quit until my opening hand has the correct amount.
    I try to report bug and I'm brought to a page littered with people talking about how rigged this game is.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. This product is so utterly bronken it is shocking:

    1. fix the ridiculously poor performance/ui behaviour: 4.3GHz 64GB DDR4 4GB GFX - it's like wading through treacle.
    2. if you're unsure - the animations suck, they take up endless time when trying to build or explore a deck - each click or action takes 30-40s due to ******* animations. people wanna go add, add, remove, scroll, add, remove, scroll - 10secs to do 7 actions for example, quick clicks n moves n selects. bish bash bosh. not ******* 40mins to change 5 cards n build one in a ******* deck.

    my coputer is running full fans overhot and getting slow when…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Game Crashed after randomly losing the server connection

    Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game crash: animated cards

    Step to reproduce:
    Play any kind of game. When an opponent plays an animated card, the game crash. If trying to rejoin the game crash again until the game is lost by timeout

    Platform:
    Androïd with a Galaxy A54 5G

    Actual results:
    The game crash and is lost by timeout

    Expected results:
    Game stay stable even if oponent play animated cards

    Screenshot:
    No screenshot

    Workaround:
    No workaround found (possibility to black animation might do it)

    1 vote

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MTG Arena Bugs & Product Suggestions

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