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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3190 results found

  1. Jump-In is screwed up for Lorwyn

    I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.

    2 votes

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  2. Bug - targeting fails and client hangs with no choice until timeout.

    After casting a spell or being attacked - the client hangs until timeout. It made me lose a quickdraft...I'd really like a refund for it...

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)

    Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
    This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…

    3 votes

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  4. Received a Rare in a Mythic Rare Avatar pack

    I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
    PC
    Purchased only 1 pack
    I would like the extra 300 gold I spent for the pack returned to me, please?

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  5. Cards placed in incorrect locstions for draft, and lands placing in play area, blocking cards that have been played

    I registered and started to play a pick two draft. Part way through the draft all of the cards to draft from were no longer displayed where I could interact with and see them. I could see the edge of the left-most cards on the right edge of the draft area, but I coiod not interact with them or slide them over to view the rest. I closed and reopened the game and it thankfully got me back into the draft, though some cards were auto-picked for me that did not fit the deck.
    Then I went to play and…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. no pack from events standard

    i miss my reward pack from my two win in standard event and the 75 gems, ty for your attention.

    1 vote

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  7. Food Chain Auto Pass

    During your turn, if you have nothing able to be cast, it auto passes into the next phase. However, with the Food Chain + Squee combo, you have to have full control in these scenarios.

    The scenario came up when I had just a Squee in play with Food Chain, and a Muxus in hand. I attack with Squee first so I can bait them to animate their man land. Then I play the Muxus, play out another goblin from hand, and I have a lethal loop: A goblin that deals damage whenever a creature ETBs. So I am looping…

    1 vote

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  8. Erroneous timer application

    During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.

    1 vote

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  9. product suggestion

    Semi casual player on Arena and I hop on to test deck ideas before putting them together in paper for the LGS. Its decently annoying when i cant even get a game in because everyone is leaving matches either instantly or within the first 5 moves. I cant practice a deck that way. I believe something could be implemented sort of copying League. Cant surrender until after so many turns and anyone who leaves the game before that turn limit by either manually closing it or disconnecting faces a penalty when trying to find new matches that stack for each…

    1 vote

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  10. shroud

    Shroud should have a different animation than hexproof. I know reading the card explains the card yada yada, but the implication of a hexproof permanent is I can interact with my own hexproof permanant. I can NOT interact with my own permanent with shroud. I shouldn't have to worry about getting caught by the game showing me one animation but it's actually an entirely different mechanic. My last game I had stolen someone's lightning greaves which I assumed to be swiftfoot boots and of course this led to a misplay my following turn. It just should be obvious that it…

    1 vote

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  11. Board State

    These cramped board states are impossible to read

    1 vote

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  12. 2pick draft

    1. バグを再現する手順を教えてください
      2pickドラフトでドラフト完了後にサーバに接続していますから進まない
      MTGAを強制終了後、再度2pickドラフトからデッキを構築するを選ぶと
      サーバに接続していますから進まない

    2. どのプラットフォームを使っているか(PC、Steam、Mac、Android、iOS のいずれか)を記載してください
      PC

    3. 実際に経験している結果を入力します
      1参照

    4. 特徴の期待結果を入力
      接続してデッキ構築できること

    5. 関連するスクリーンショットや動画を追加する
      なし

    6. 回避策を見つけた場合は、回避策を追加してください。
      なし

    1 vote

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  13. Missing Veteran Explorer title

    In the Article "Announcing Pioneer on MTG Arena" (https://magic.wizards.com/en/news/mtg-arena/announcing-pioneer) is written the following:

    "Players who previously completed this achievement and obtained the title "Veteran Explorer" will keep their old title and be granted the new one."

    I understand it is been quite a while, but I am still missing my Veteran Explorer titles. See attached random in-game screenshot with me having the title and a screenshot from the current titles screen where it is missing.

    I would like to have my title please.

    1 vote

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  14. Rétablissont quelques vérités

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

    • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

    • La plupart des…

    1 vote

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  15. Game freezes selecting lands

    The game freeze when creating a deck and selecting lands.
    Steps:
    Complete deck,
    Select basic lands,
    Go back to deck to save and game freezes.

    1 vote

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  16. Flipped land card image

    Got some graphical and gameplay bug on Android.
    I just started the match (the pic was made at turn 2) with a flipped image command beacon, what I can't play.

    1 vote

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  17. Card Display's Bugged in Matches.

    Playing on Android.
    Cards in hand are displaying the back, displays are getting stuck all over the board, covering up cards played by opponents. Permanents not changing display state, example I have three lands but only displaying two tapped, can play cards but lands don't untap. Artifact Tokens that became creatures don't move from their area to the creatures area. Every card played by opponents stays on the screen and covers up what is being played.

    1 vote

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  18. Survival Vs. Removal Interaction Implemented Incorrectly

    My opponent put the Survival triggered ability of Kona, Rescue Beastie on the stack in their second main phase. In response, I cast Aang, Swift Savior, airbending Kona. When Kona's trigger resolved, my opponent was able to successfully put a permanent into play. This is contrary to the rules relating to the Survival mechanic; if the triggering creature is not in play when the trigger tries to resolve, then the intervening "if it is tapped" clause should cause the trigger to fail to resolve, as a creature cannot be tapped if it is not in play.

    1 vote

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  19. Estava jogando o evento de draft tradicional onde estava com 2 derrotas e faltava apenas uma para eu perder o evento, contudo, na ultima par

    Estava jogando o evento de draft tradicional onde estava com 2 derrotas e faltava apenas uma para eu perder o evento, contudo, na ultima partida em que joguei o draft, teve 3 erros de conecção onde simplesmente o jogo apenas ficou com uma tela preta curta e me levou para o menu principal, e sempre que eu voltava, meu oponente já tinha feito alguma mágica ou ação e eu não podia responder pois mesmo caindo, ainda perdi o tempo que tinha no “relógio” do mtg arena, gostaria que resolvessem da melhor forma possível por favor.

    1 vote

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  20. Land Ratio in Midweek

    Elves-Blight

    All my cards can be casted with forest and swamps.

    The land base includes 4 mountains (not a single red mana is needed) and only 3 forests.

    2 votes

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MTG Arena Bugs & Product Suggestions

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