MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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25457 results found
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2 votes
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expire
I had bought a planeswalker deck and the MTG Arena code expired for the deck online. Product Suggestion request is for MTG Arena codes to NOT EXPIRE based on expire date. I feel that I got gyped as a new customer.
Support Agent (MTG Arena)
Dec 5, 2020, 7:55 AM PST
Hello,
Thank you for contacting Wizards of the Coast Customer Service once again.
In this particular case, we can confirm that the code for this Planeswalker deck has since expired. The expiry dates for such products can be found printed on the code card, in this case just below…
7 votes -
Creatures changing places
My opponent had two 2 toughness creatures in play, one tapped and one untapped. I attacked with my 1/1 Dreadhorde Butcher. My opponent blocked with their untapped creature. As my Butcher died, I was hovering my mouse over the creature with one damage on it, ready to click it as the target for my trigger. As soon as the trigger resolved, the creatures switched places, and I clicked on the undamaged creature. My suggestion is not to have creatures switch places for absolutely no reason.
6 votes -
Blood Aspirant issues
Mac
I sacrificed a creature using blood aspirant's sac ability which is therefore supposed to trigger a +1/+1 counter and deal 1 damage to target creature. I got the counter but was not allowed to deal any damage. This is the third issue I've had with creatures or abilities not working properly in the last two days. It seems like the common thread is multi part spells/abilities or spells with complex casting costs not working correctly. To be honest I'm pretty frustrated right now because these seem like core functionality issues and this game has been out for a year…
2 votes -
incomplete attack
Mac
I attacked with two creatures and the other person blocked both, I used fire prophecy to destroy both blockers before it went to the damage phase. Despite this, only one of my attacks went through, the other one did nothing as if I hadn't attacked with it despite being highlighted red and selected for attack.
3 votes -
Please Disallow Arena Reprints in Ranked Modes
It is highly frustrating to play against the arena starter decks even into the higher tiers of ranked modes. It warps the metagame and stifles deckbuilding as players just continue to play the same decks they've used for the past three years because of the reprints. Just after the release of Zendikar Rising there was such a surge of variety in decks such as orzhov lifegain that has disappeared in favor of just using the arena reprints.
Ajani's Pridemate should have rotated out with the Ravnica sets, it's so tiring to see Hallowed Priest outshining Cleric of Life's Blood, or…
2 votes -
Опечатка на карте
Текст русской карты "Фелидар папоротниковых низин" содержит опечатку. Вместо "Существа с Бдительностью под вашим контролем ИМЕЮ способность..." должно быть "Существа с Бдительностью под вашим контролем ИМЕЮТ способность..."
1 vote -
No Frills mode
I would like a no-frills mode for the game; one where all the animations are turned down to a bare minimum; no animal companions, no exuberant visual effects, etc. I find that all that stuff slows down the game and steals the focus from the actual Magic game. So, I would like to propose a game setting that turns it all off.
2 votes -
Add sort option for deck selection
I spend way too much time scrolling through the seemingly randomized deck list when selecting a deck for a match.
Would it be that difficult to persist the sorting you select in the deck creation dialog or allow a sort option in the deck select dialog?
12 votes -
season rewards missing... didnt show.
i didnt recieve my rewards for the season ending.
4 votes -
1 vote
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New Quests
I would like some more quest types. E.g. some general types:
Play X enchantments
Play X artefacts
Play X sorceries
Play X instants
Play X planeswalkers
Activate X activated non-mana abilities
Trigger X triggered abilities
Put X counters on permanents
Sacrifice X permanents
Exile X permanents
Pay X non-mana costs to play spells
Cast X spells with casting cost Y
Play X color-less spellsBr
Chris7 votes -
Add control over default frames
I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.
1 vote -
High frequency sound effects are painful to hear
The high frequency sound effects, for example, when an ability goes on the stack or when a +1/+1 counter is added to a creature, hurt to listen to. I frequently turn the sound off. Please consider changing these sounds. Thanks!
3 votes -
The original activated and triggered abilities of the transformed creature have not been translated.
The original activated and triggered abilities of the transformed creature have not been translated.
1 vote -
replace the "Kill X of your opponent's creatures" quest - it takes significantly more time and relies on opponents' decks
The "Kill X of your opponent's creatures" quest should be replaced with something else. It takes significantly more time/games to accomplish this quest compared to any other quest.
I have attached an example screenshot showing a typical situation. After over a dozen games (with 8 wins) and an 90 + minutes of play time, the quest is still unfinished. And I'm using deck themes with plenty of creature removal to purposefully try and complete the quest more quickly. [[Edit: Added additional screenshot to further illustrate how frustrating this quest is - two more games won and only 2 additional creature…
2 votes -
Display resolution
First, thanks for MTGA !
Then, can you please add 3:2 resolutions such as 1920x1280 pix which is my native resolution ?
Thank you for your help.
Willy13 votes -
No gems were given for opening duplicate rares
I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.
9 votes -
Quick draft play timer and sign up timer didn't match causing QD to end prematurely according to play timer.
I'm based in the Netherlands and there was a 3h offset between the timers. The draft ended when the sign up timer ran out but there was time left on the play timer.
2 votes -
Please keep Bo3 Kaladesh Draft
Please keep Bo3 (traditional) Kaladesh draft available for longer.
I was so excited when I saw the announcement to extend it by 1 week. But now that is about to go away, I'm sitting here wishing it was staying longer.
As someone who primarily plays arena to draft, it continues to be incredibly frustrating that arena gives far fewer Bo3 draft options compared to Bo1. Sure, I will play Bo1 sometimes and have some fun. But Bo3 is the thing that gets me excited about magic. It is the thing that makes me excited to log on and spend gems…
3 votes
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