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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25455 results found

  1. Ikoria Quick Draft Bug

    I'm playing on PC. When trying to build a deck for the Ikoria Quick Draft event on MTG Arena, I completed my draft and when finalising my deck the game crashed. Upon reloading I was given a message telling me it was an asset error. I tried again, but as soon as I hit Build Your Deck it crashed again, same as before.

    1 vote

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  2. Translation Needed Bug (#NTranslationNeeded message)

    In French, It happens that when opponent ability is activated with mutate, the message of the "badge"of the ability that have to be resolved has an error message.
    instead of the ability message, it is written "#N ranslationNeeded"

    i send you 2 screenshots

    1) TranslationNeeded1.png : Brushfire Elemental (Élémental de feu de brousse) is being mutate by Migratory Greathorn (Grandcorne migrateur).

    2) TranslationNeeded2.png- the mutated creature is mutated another time with Auspicious Starrix (Starrix prospère)

    2 votes

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  3. Game Glitch

    Game just cause creatures to act like they were gone. Not sure what happened exactly but they were case and then not able to block or attack like they were not there.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Un-ban Uro

    Ban Genesis Ultimatum and The Great Henge.
    Un-ban Uro.

    Gruul and Dimir Rogues are toxic to play against.

    Uro was only banned because of Omnath. Uro and Genesis Ultimatum really shouldn't be legal at the same time because it makes it too easy to ramp to Genesis and mana-cheat your whole deck out. It's already too easy to do this as it is.

    With Gruul being able to play Embercleave or The Great Henge by turn four, along with so many excellent cheap creatures (Edgewall Inkeeper, Brushfire Elemental, Kazandu Mammoth, Questing Beast, Bonecrusher Giant, Lovestruck Beast) makes every threat a…

    3 votes

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  5. 2 votes

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  6. bug: no orange button in match

    i don't have any orange confirm buttons like "keep" when starting a match and deciding to keep or to mulligan the hand. The Button for changing the phases and confirming attackers is also gone.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Shrine Bug

    I'm on a PC. I'm playing a Shrine deck (standard). I had a the Stone Fangs (black) and Calm Waters (blue) Shrines down. Between the two triggers I got an error message on the screen each time. I didn't note any problems with the game, just the error popping up. If I didn't have the blue shrine trigger after the black shrine, I didn't get the error at all.

    Also, a second minor bug - on the Ikora battlefield, once the stone monoliths are broken and fall apart, the two large crystals no longer make crystal sounds, they make rock…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Card Counter/checklist for each editions

    For every edition, a counter/checklist of the cards we get to know if the set is complete. That way we don't continue to buy packs and fill up on cards that we have a lot of.

    1 vote

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  9. Y’all gotta start making people make their own decks

    Playing against the same deck back to back is getting ridiculous, you gotta fix something. Magic is about people creating their own decks not copying the winning decks just to advance. Y’all know that deck you’ve played against 6 times back to back. At least ban them in events or something

    3 votes

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  10. 44 votes

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  11. free mastery pass section and mastery time-gate and more suggestions

    for the free part of the mastery pass, there is a lot of empty slots. I'd suggest putting gold or XP in those. There's no point in just leaving them empty. Especially when the pass is time-gated. And another thing, getting rid of the time-gating when it comes to the mastery pass. Let players grind it out if they want.

    extra suggestions:
    - Bonus XP boost after purchasing the pass would be great.
    - Bonus quests for mastery pass owners.
    - Wild card bundles
    - Saheeli Rai box artwork avatar or card style (my bias)
    - Daily deal pack bundle…

    2 votes

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  12. Speed up Mill Effect

    Milling decks have become a very unpleasant experience to play against. The games become long and drag on.

    If there was an option to speed up the Mill Effect, it might make the experience better.

    6 votes

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  13. [BUG] Cannot activate wishclaw talisman given by opponent

    Opponent plays Wishclaw Talisman, uses it to search for a card and I gain ownership. On my turn, the card cannot be activated. On subsequent turns, it still cannot be activated. So opponent basically gets a free tutor with no downsides.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. New Game Mode - Free Card Practice Mode

    Hello! I'm reaching out to recommend the addition of a game mode on MTG Arena. A "practice" or "free wildcards" mode, so people could test cards/decks before committing all of their wildcards and money towards things they might regret and just wanted to test, this lacking feature makes myself and others recoil from the game. To keep making Wizards money, there would need to be drawbacks to this mode, you could detract benefits from the mode like XP, Ranked games, A.I. or Direct challenge matches only, etc. I believe this would attract many more players long term. Many users of…

    5 votes

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  15. matchmaker

    Matchmaker is completely BROKEN, and it's making this game unplayable. Back to back to back matches against rogues. If it's not rogues, its another deck. All I want to do is have fun, and play random decks. Why am I constantly facing the same decks? Where's the variety? This makes the game extremely boring seeing the same thing over and over again. MAKE THE MATCHMAKING RANDOM. Programming win rates and deck contents and all this **** is ruining the experience.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. create quests for wildcards

    How about quests for wildcards, instead of only gold. Or maybe a choice between gold and wildcards?

    3 votes

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  17. Lost by decking out, before shrines triggers

    There was an occasion where where I had no deck, but I was suppose to win, since the rules say "Once a player's library is empty, that player doesn't lose the game until they try to draw a card and can't."
    In my upkeep, I had the 2 black shrines, and another 4. My opponent had only 3 life, it should be enough so he dies in my upkeep, before I draw. But I lost instantly, before any upkeep trigger.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Tapped cards requiring to tap to activate spells, shouldn't be able to activate spell.

    On a few matches I lost the upper hand due to the tapped cards that require to be tapped to activate spells are still able to cast. For example, I was going to kill a tapped flying creature that attacked last turn, that has the ability to add hex proof if the controller discards a card "and" taps the creature. If the creature was already tapped how can the spell be cast???? This has happened on a few occasions on other cards as well, with the tap to activate spells. It makes no sense, yes there's ways around it with…

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  19. Steel leaf champion

    Why is there no steel leaf champion in Arena Historic?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. expire

    I had bought a planeswalker deck and the MTG Arena code expired for the deck online. Product Suggestion request is for MTG Arena codes to NOT EXPIRE based on expire date. I feel that I got gyped as a new customer.

    Support Agent (MTG Arena)

    Dec 5, 2020, 7:55 AM PST

    Hello,

    Thank you for contacting Wizards of the Coast Customer Service once again.

    In this particular case, we can confirm that the code for this Planeswalker deck has since expired. The expiry dates for such products can be found printed on the code card, in this case just below…

    7 votes

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