MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10211 results found
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1 vote
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Remove Crossplay between pc and mobile
This is a very obvious problem and can be solved in an extremely simple way that costs nothing to WoTC. Remove the crossplay between mobile players and pc players to fix this incredibly toxic afk system.
The only argument I have ever accepted for roping is that people close their app without conceding not realizing the game still runs, or disconnects. I have never once disconnected from a game on mtg arena on pc in 5 years of playing the game, this does not apply to this sector of players at all. Why are we being forced to deal with…
1 vote -
ｍｗｍ
When I played the Jump In! event in MTG Arena and chose the "Kyodai" set, my deck ended up with 28 lands included. Isn't this a mistake? Normally, each half-deck should only add enough basic lands to bring the total to 40 cards. Please check if there is a bug with the land distribution for this set.
1 vote -
I used coins to redeem 3 of the Avatar packs, and I only received a single Avatar pack
I used 3000 coins to redeem 3 Avatar packs, and I only received 1 pack. I also cannot see the 3 packs I was supposed to get for this set upon login
1 vote -
Animation timeouts
When an opponent plays a card that gets triggered over 100 times due to copy effects, this particular card put copies of another into the deck and has a longer animation that has to play over 100 times before anyone can even choose another input. The timeout timer went through all of their time outs, and then started taking my timeouts while I had no option to choose anything. By the time the animation has finished, it's already passed my turn with warning that I'm about to be kicked from the match and then my opponent gets an entire extra…
2 votes -
Jump-In Deck Selection Broken
Midweek magic Jump-In deck appears to not have given me the cards for the second half I selected.
Chose "Firebending" first, then "Powerful", but only got (Presumably from the lack of green cards) Firebending cards .
2 votes -
Test of Endurance still bugged.
I played a Starter Deck duel and ended with 73 life and, after first being elated, I received no achievement. Through asome research I confirmed that it should be unlockable on starter deck duels. I also discovered that this been an issue for many others (even for different achievements).
I
2 votes -
Harmonize failing to discount the spell when tapping a creature
When casting Natures Rhythm, tapping a creature did not reduce the cost of the spell. Included is a screenshot of the game state at the time of the bug. The creature being tapped was Cloud, midgar mercenary.
1 vote -
Avatar legendaries
None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.
1 vote -
March of the World Ooze and Earthbending
Over the course of several matches i noticed that March of the World Ooze is interacting incorrectly with the new Earthbending mechanic. If you already have a land earthbent when you cast March, it correctly makes the land a base power 6/6 plus the counters from Earthbending. However, if you Earthbend a land with March already out, it comes into play as a 0/0 creature with the counters on it.
3 votes -
in the midweek magic jump in avatar the last airbender, there were numerous bugs
First, when I tried to destroy creatures with spells, they just weren't destroyed, and then I couldn't drag any spells or cards in my graveyard to play them, and I couldn't surveil. It was the worst bug I ever encountered. I was just frozen at my opponents mercy, hoping that they would either freeze up with me and concede, or just hope the bug would end.
1 vote -
jump start event
The midweek magic jump in! for me has bugged, i picked two decks and its givening me 27 lands it pretty much impossible to win a game with this deck, ive been trying.
4 votes -
Back button in deck starts overview not working
Playing a sealed deck currently and when i go into the deck stats the back button is not working (on mobile android). It always just gives the box to change the deck name. The same even happens if I am in the choose avatar view and click on the back button. This worked before the last update.
12 votes -
Lands issue in TLA jump in
Issue with the amount of lands given in TLA jumpstart event. Used a token and 1000 coins trying to fix it. But my lands vs non lands is way off!
3 votes -
faerie mastermind is triggered even if the condition is not achieved
On my opponent's turn, I used the activated ability of my "Roland of the Third Way" with "Mastermind of Faerie". Then, even though I did not draw a second card this turn, my opponent was able to draw an additional card!
2 votes -
Avatar Premium Draft rewards not received
I completed a Avatar Premium draft going 3-3 and after the game was done I was returned to the main screen instead of the draft screen to claim my rewards. Paying 1500 gems for the event, and I should have received whatever the 3 wins prize gems and packs were.
1 vote -
Draft Win Not Counted
I won a draft game, but I did not receive any rank points or draft progress. I was able to complete the draft, but I didn't get all of the rewards I would have received if all of my wins were counted.
Is there a way to either get the proper draft payout or get a refund for the draft?
1 vote -
standard event not available
I don't have Standard events no longer available. Is it just me or Wizards decido to remove them?
3 votes -
Standard and traditional standard events disappeared
Standard events (BO1 and BO3) are no longer available on mtg arena. They just vanished. There is only Alchemy, Pioneer and Historic events to play.
4 votes -
You cannot craft or buy Commander cards that are visibly in the game [ post Avatar set ]
So, with the new Avatar set finally coming to MTGA, there are new Commander cards also.
In a attempt to craft them and power my Brawl deck, I got notified that it's impossible to craft said cards with Wildcards. Thought they were Pay 2 Win in a way that you have to buy them in the Shop in order to add them to any deck, checked the Store, and there was nothing there related to said cards.
So there are cards that exists in the game, you can't craft and you can't buy, and there's no in-game clue for how…
1 vote
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