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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24540 results found

  1. Timer Didn't Appear

    Player seemingly left during a game, while a Graveyard Trespasser's ETB ability showed up. The game never had the timer pop up despite my opponent's inactivity over 5 minutes. Had to concede the match.
    Playing on Steam.

    1 vote

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  2. 試合中にサーバー接続中となり、その後文字は消えるがずっと固まったまま

    プレミアムドラフト中、こちらのブロック指定のときに、サーバー接続中という文字が出てきて数秒固まった。その後、文字が消えた後、ブロック指定にはいったが、固まったまま砂時計がなくなり、なくなっても固まったまま。投了もできず。 
    ジェム返してくれい!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Opponent freezing game intentionally to avoid a loss

    Game froze as soon as the game became unwinnable for the opponent, his counter will not count down further and my only option is to conceded. This is not a normal disconnection due to either mine or my opponents connection dropping. This is intentional as has been reported before by others.

    This is on PC. I have seen the game freeze in a number of ways before and this is different than any previous freeze and has cropped up very recently.

    4 votes

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  4. cryptolith rite

    cast cryptolith rite neither player can take additional actions

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Emrakul

    Playing as my oppenent after playing Emrakul, the Promised End.
    declare attackers
    I choose "No blocks"
    get message saying "Waiting for server"
    Come back to game, I'm still in control of my opponent still says Choose attackers timer ran out but still stuck on this screen

    Don't want the lose so I'll wait as long as I can and let you know if I win or lose

    attached log and screenshot, I've played this card alot and never been completley stuck like this

    My idea is get someone to check what caused the game to freeze up and keep me…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Lavinia, Azorius Renegade does not counter spells cast with Bolas's Citadel

    Lavinia, Azorius Renegade is supposed to counter spells that no mana is paid for, but something within the language recognition system did not catch that life being paid did not constitute as no mana being paid.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Explosive Singularity

    Sorry but literally SINCE i started to play this game, and that was a long time ago, this sorcery has been bugged in so many ways, i dont even know what to say. Sometimes i cannot tap creatures to reduce the casting cost. Sometimes i can tap them but even tho i have the appropriate amount of mana available i cannot cast it. And just a short while ago i somehow managed to cast it, but it actually only did 2 dmg and there were definitly no damage reducing effects in play which are that severe. Im extremly suprised that…

    1 vote

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  8. Saiba Cryptomancer

    During the second game of my draft on 6/1, I attempted to use my saiba cryptomancer to prevent a fearless skald backup (and double strike) effect, but instead of giving the opponents creature a +1+1 counter and hexproof, it simply gave the creature and extra counter and then gave it the backup counter and double strike. I’m not sure why this happened, but I know it isn’t a common play so maybe that’s it. The game was up in the air until that bug, could you please refund me for my draft? Please reach out with questions.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Temporary Lockdown

    I lost a ranked match, after I played temorary lockdown on my second main phase, which would have cleared the board with exception of two of my creatures, my opponent held priority and spammed the "oops" and " goodgame" messages until it timed out on me, with " auto pass" on. I think my opponent knew this card was bugged in this way and clearly exploited it.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  10. Limited Rebalanced Direct Challenge

    As stated in a few other requests, please add a limted rebalanced option in direct challenges. I'm running an Arena Pauper cube, and many of the cards in the cube are not playable due to the lack of this option.

    Thank you for your time!

    4 votes

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  11. See Double Bug - Mobile

    I was just in a game situation where I was behind on board had see double in my hand with my opponent having more than eight cards in their graveyard. They cast a the instant bite spell and but I was not able to select both modes of see double to copy their backup creature(to save mine) and kill one of theirs with the copy of the bite spell. If I was able to resolve both mode I believe I would have won the game.

    Is this a mobile bug?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Make Phatom sealed actually playable

    Let's play a game, find a playable deck for sealed from the attached.

    I could not no matter how hard I tried.

    every color combination that was remotely playable was missing something, weather it was 2 drops, bombs, or somewhat decent removal, but worst of all creatures.

    there was no two colors that could be played, so tried GW splash red, not good 0 wins out.

    GR splash white, not good 1 win out of 10+ games.

    Rares were lacking in B and U.

    Only thing I did not try was Ux fliers, however that looks like it can get…

    1 vote

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  13. Targeted graveyard cards should be revealed

    When an opponent targets a card in a graveyard to put in their hand that card should be revealed, currently it is not.

    1 vote

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  14. bug

    When playing against a Davriel, Soul Broker, the offer of "Spells you cast cost 1 black less to cast" actually lets cards cost colorless to cast if there are multiple of that offer accepted, or are just colorless cards. For example, my opponent had 2 of those offers accepted, but could pay 1 mana for cards like Morbid Opportunist, and cast mind stone and treasure map for free. The offer is supposed to only reduce the cost of the black mana symbol, not the total cost afterwards.

    1 vote

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  15. Relic of legends superseded tap abilities.

    Relic of legends superseding mana creature tap abilities. Etali should not have been tapped even when paying the full cost of the ability.

    1 vote

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  16. Protection from... not working

    Had a creature attack and with protection from green and white. My opponent blocked with a green/white creature and killed my attacker. This should not of been possible with the protection AND even if it could somehow block, should of taken no damage from green/white sources.

    Came back after a year due to these kinds of bugs and apparently they're still not being addressed.

    2 votes

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  17. Unable to cast Kogla and Yidaro with reduced cost

    Steps to reproduce:
    1 Have Goreclaw, Terror of Qal Sisma on the board
    2 Produce RRGG mana
    3 Try to cast Kogla and Yidaro
    4 Arena opens choice between casting and cycling, but unable to select cast

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. invoke despair

    I'm not able to remove Invoke Despair from my formerly legal deck after it was banned. It's not showing up as being in my decklist on the side, but when I try to save it, it tells me that I've got a banned card in my deck. When looking at the cards themselves to the left it's showing as being selected to be in the deck. I tried cloning my deck to see if it'd disappear but it didn't work. I don't want to go through the trouble of deleting my deck and remaking it from scratch

    1 vote

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  19. Commander

    Please introduce Commander to Arena, you dont have to include every card ever made, that can come in time, people just really want commander and the option to play more than just 2v2

    11 votes

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  20. Code cards in every product

    Pokémon have code cards in every product they make for their online TCG, why doesn't magic do this? It makes sense and adds alot more value.

    You are also only allowed 1 pre release pack code per account? If I go to multiple releases and get more than on it doesnt seem fair to not let me redeem all the codes

    2 votes

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