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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3237 results found

  1. Crash

    Android- game keep crashing- freezes up

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Game Freeze

    Android

    During matches the game "freezes". You are still able to interact with the cards to pull up the detailed view, look at graveyards, hands, send and receive emotes, etc. The timer will still run down but the game will not resolve anything. This usually happens during the damage step but does happen otherwise. Even if the timer for either player runs out the game won't even make a player concede.

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. This game is rigged, so I'm deleting it. Good job running off a paying customer.

    You all have heard this a million times but, if you refuse to fix any major problems, like Mana flood/drought, and matching people against decks that we have no chance of winning against, I'm afraid I will have to take my business over to MTGO, where they actually listen to their customers and FIX PROBLEMS THAT RUIN THE GAME! Good job losers.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Game is hanging for no reason

    Get your **** show in order WOTC. I have spent money in good faith that the product you offer will work correctly. I have started 7 total games today and 5 of the 7 have been with 3 separate decks. The first deck froze two times out of 3 games when all I did was tap to activate an earthbent Fabled Passage. In both games.
    The next deck, froze once and finished one.
    3rd deck if froze two consecutive games around turn 5. All the freezes have taken place after stabilizing or when I am attacking in with lethal trying…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Box text and floating

    Card names and subtypes appear as white or black rectangles and whenever cards are cast or played they float on the screen

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Using up time extensions/autoconceding when tapped out and waiting for opponent to resolve card

    Playing on iOS. Has happened twice in as many games today, my opponent will have triggers on the stack and my rope will burn down like I have priority, even when I’m tapped out and have nothing to do/interact with. I can’t pass or do anything and then I autoconcede due to not interacting even though I can’t. I will not be playing ranked until I know this issue has resolved.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Ichormoon Gauntlet Not Triggering

    Ichormoon gauntlet appears to have been coded wrong. The rules text on the card dictate that "whenever you cast a noncreature spell, choose a counter on target permanent. Put an additional counter of that kind on that permanent."
    I was playing a game wherein I held the only permanent on the field with any sort of counter on it. A +1/+1 counter to be specific. My opponent had ichormoon gauntlet on the field, and the spell triggered multiple times across our game, but the opponent was never forced to target the only counters on the field, which were on my…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Bug of Elspeth Storm slayer et al

    There is a bug I think. I cast the spell Cruelclaws heist. I promised the gift and exiled Elspeth Storm Slayer from the opponent. II later cast it from exiled had it under my control. Then the opponent cast Banishing lights and took "my" Elspeth Storm Slayer. Then I destroyed his Banishing lights (probably I casted Withering Torment or maybe Feed the Swarm). But instead of Elspeth going back to my control, it went back to the opponents control. I think that is wrong. i think it should have gone back to my control.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Bug Test of talents

    When the opponents cast the card "Test of talents" as a response to my card that would discard two of his cards, then he countered my spell and found three aother spells of the same sort. But then I was supposed to get to draw three cards. But nothing happened. I didn't get to draw three cards.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Munitions not requesting target... turn stops and times out... gamebreaking

    When I sacrifice a munition, the game hangs, the turn does not progress (since last update). Usually you can sacrifice a munition (made from weapons manufacturing) and choose a target for damage 2. Does not ask for target, turn stops times out, game over for me.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Temple of Silence - black mana dosn't works

    Temple of Silence - black mana dosn't works when I was played starter deck.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Aging like fine cheese

    This game has aged like fine cheese since TMNT release. Can’t finish a game without crash on IPad. Completely fine before last patch. Turtle powered right to the sewers with the other floaters.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Server lost all the time

    I keep losing connection all the time I try to enter mtgarena or while playing a game. This happens from the last update. It's annoying!

    ps: please let me play Brawl without Alchemy cards! I just want to play the real Magic with real cards!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Stuck and timing out during win

    2nd time this week since the update i was about to win and could not do anything. It went straight to timing out.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Token destruction freezing game

    This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…

    11 votes

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  16. Dragonback lancer mobilize token is flying

    Playing against Dragonback Lancer with one other creature out. The 1/1 warrior token created by dragonback lance had flying when it should not have. There were no sources of flying for tokens on the battlefield. Mobilize tokens do not inherit qualities

    1 vote

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  17. Casting spells crashes game

    Casting spells literally crashes the game. I’m on iPhone SE 3rd Gen.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. incorrect translation

    The Thunderhead Gunner card has an incorrect translation in Brazilian Portuguese, please correct it, I lost a match because of it! I'm playing Magic Arena on PC.

    3 votes

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  19. Android gameplay- bug "freeze"

    Games keep randomly freeze and not let me interact or respond to any moves. Can still view top card of grave and exile zones, as well as any card ont the field giving a card chain isn't frozen on screen over said cards. Has happened 10 times and only started after this last update. Clearing cache on the app seems to help for about 3 to 5 games before repeating about every other game. Usually happens after turn 3 but could be turn 7 before it happens. Will update with more info if i can't troubleshoot.

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Noncombat damage : Crystal Barricade

    -Crystal Barricade *
    -Fanatical Firebrand
    -Healer's Hawk

    What happens:
    -Opponent has barricade and hawk in play.
    -Attacks with the Hawk.
    -I sacrifice the goblin to deal 1 damage to the hawk.
    -Damage is prevented.

    What should happen:
    -Damage is not "combat phase damage" and is not prevented.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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