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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10213 results found

  1. card sleeve

    Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved this…

    3 votes

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  2. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Bug: Avatar Midweek Magic

    I entered the Midweek Magic event for the week of 11/18 and after selecting the two decks, my deck construction was only 13 spells; the rest was 27 lands. It appears all lands and no spells were added from my second deck selection.

    14 votes

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  4. No cards added.

    I woke up this morning with a smile on my face because Avatar released today and I love the show. I had saved 61k gold just for this and was excited to do some drafts and sealed. Got going and was having a good time spending my saved up gold and just doing my thing. I finished my last draft and logged out to get some stuff done real quick and just logged back in. I went to deck builder to see what I had gotten collectively and was surprised when I filtered by set that none of my cards…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. toph hardheaded teacher enters trigger not triggering

    Toph, Hardheaded Teacher (2RG) enters trigger not triggering as of 11/18/25.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. shrines

    Ich spielte Jump into Magic: The Gathering / Avatar:
    und wählte Powerful / Shrines und erhielt dieses Deck.
    Senden sie mir einfach die 1000 Gold zurück und klären Sie das Problem. Powerful war nicht im Deck, dafür viele, viele Länder ...

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Avatar Jump Decks have Land Issues

    The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.

    24 votes

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    9 comments  ·  Events  ·  Admin →
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  8. Maizmind tome bug

    Maizmind tome just do regard 1 not regard 2 when you use this artefact, can you fix it ?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. unable to connect

    I was trying to launch MTG Arena after the patch released for the Avatar set, but I am unable to connect with my account.
    I repeadtly get the Error code: -1

    2 votes

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  10. Sealed token

    Play Bundle Sealed token does not allow entry.

    7 votes

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    2 comments  ·  Events  ·  Admin →
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  11. Cube Draft Event Issues

    During the drafting phase, the user interface failed to display a running total of the cards I had drafted. Additionally, the "Confirm Pick" button was consistently unresponsive, necessitating multiple attempts to confirm each selection. These bugs significantly hindered my drafting process, leading to suboptimal choices and indirectly causing several match losses.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. saga didn't return to battlefield

    during a match a saga under my control triggered the third effect which consist in exile and then return to the battlefield but never returned

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Avatar Jump-In packs clearly not correct

    I started an Avatar jump in and selected firebending and powerful as my packs. It came out with only 13 non-land cards. Clearly one or both of these packs did not populate the correct cards.

    10 votes

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  14. CHEATER - BIGBANG

    Manipulating the timer when he knows he's lost, he doesn't concede he just tries to manipulate the time. So you'll leave and give him the win if he's not cheating. He's cheap, cheap, cheap, cheap with a loser

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game Crash

    Game crashed completely in the middle of a match of powered cube. It took forever before it would let me reconnect and get back into the match, and by the time I did I was issued a defeat which was my final loss for the draft league.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Avatar Jump In Decks

    Jump in deck loaded the lands for my second pack, not cards. I used 2 jump-in tokens, and both of them spit out decks similar to the picture below.

    29 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  17. White lines

    white line at the top of the screen covers the view

    2 votes

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  18. Vault Treasure will not open

    My vault treasure chest is stuck at 116.8% and will not open. When I click it, it always reverts to the main menu.

    2 votes

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  19. mardu thunderkite

    now that this has been nerfed, it should be downgraded to a uncommon, not a mythic rare. maybe if it had mobilize 2 still. as it is i feel very put out that i spent my mythic wild cards for this now nerfed card. at least make a unnerfed version.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. toph the blind bandit

    this card needs to be nerfed for a uncommon card it is too over powered.

    1 vote

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