MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3239 results found
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"New" indicator in collection/deck builder won't disappear on hover for cards with multiple styles
After clicking the arrows to show multiple styles for one of these cards, all of the "New" indicators on these cards can correctly disappear. Otherwise, they can't.
1 vote -
daily quest unrenew
I didnt play for several day and my daily quests didnt reset therefor i couldnt earn the gold for those quests( it is not the first time it happen)
5 votes -
Null abilities of dryad of the ilysian grove with witness protection
When I use Witness Protection on my opponent's Dryad of the Ilysian Grove for some reason it doesn't null the effect Dryad gives to my opponents lands. My opponent can still use the lands as if they were any type.
1 vote -
game freezes randomly, was on token sacrafice but now its a plethora of game actions that freeze
use to freeze on token sac, now its just any random sac. I've literally made a mono green deck with no token generation to try and play a game and its still persisting.
6 votes -
Conexão perdida
O jogo não abre, sempre fica dando conexão perdida... em todos os meus aparelhos
1 vote -
Game glitching out when clearing the stack
Game thinks it's my action but cards are still sitting on the stack and it doesn't allow me to do anything except talk to my opponent. Has happened repeatedly since last patch. Android.
5 votes -
Animation Freeze, unable to interact with gameplay
Playing on Android tablet (Samsung A8).
After most recent update (ninja turtles update) my game began freezing frequently during ability activations and triggers. I am still able to interact with some elements on screen, like the emotes, and the settings cog, but the battlefield animation would remain stuck on the next-to-resolve ability and the pass-turn buttons would not function. The only way to fix it is to concede, or force close the program and reload, by which time my turn timer has run out and I am disadvantaged in my match, likely to lose anyway. It seems the freeze is…
5 votes -
Ketramose does not draw a card when exiling via aang's iceburg
Ketramose does not draw a card when exiling via aang's iceburg
1 vote -
full screen mode not staying active
Full screen mode will not stay active no matter how many times i go in a reset it to full screen every single time the screen changes scenes it goes back to windowed mode. How do I fix this
3 votes -
Games freeze after update 02/24/2026
Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance and…7 votes -
My actuons freeze during combat
My game keeps freezing during combat. It doesn't resolve anything. I can't act. I can't pass the turn or priority. I time out and lose the game.
Still movement from the familiars on screen. I just can't do anything.7 votes -
voice of victory
Voice of victory / instant speed on players turn bug
following conditions
- opponent has voice of victory on the board,
- i have an airbent aven interruptor from a avatars wrath cast 2 turns ago.
my turn i cast a new avatars wrath, targeting a creature,
opponent airbends the creature targeted by avatars wrath-
i am not allowed to cast the interruptor inresponse to opponents spell despite having available mana and it being a flash creature on my turn
this disrupts avatars wrath,it seems Arena registers voice of victory as dispelling instant speed on its opponents turn aswell
1 vote -
Ranked victory caused my status to decrease
I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!
3 votes -
“Missing” daily challenge
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not…
0 votes -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any…
6 votes -
Arena on android mobile crashes multiple times per game.
I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
This happens on multiple different format. Brawl, premeir draft, and alchemy.
I am playing on Android.
It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this…3 votes -
Gathering Stone graphic shows multiple cards in library when empty
This graphic needs to properly show how many cards are left in my library when there are less than 3. When this screenshot was taken, my library was actually empty besides this top card and I would've decked myself it I had put it in my graveyard. It was only because I had briefly hovered my library on the previous turn that I had noticed that I only had one card left.
Steps to reproduce:
1. Have the Gathering Stone in play.
2. Go to upkeep with one card left in library.
3. See screenshot.Platform: PC
Actual: Graphic shows…
1 vote -
Forced redownload after disconnect
When the game crashes due to a network error - e.g. personal wifi goes out, and the user quits MtgArena to try and restart, the game forces a verifying of files and a 1gb+ download in many cases. Not sure if this log contains the requisite input (prob not) because I had to restart the game. Mac client installed with Steam. This seems to be a repeated bug every time I've had a wifi disconnect, or tried to start up MTGArena while not connected to wifi.
2 votes -
reaping willow ability unable to trigger
I was unable to remove tokens from my reaping willow during the sorcery phase of my turn despite having tokens on the creature and the available mana to cast it. i tried 3 turns in a row to do this and was unable to remove the counters to bring creatures back from the graveyard.
2 votes -
Freezing
Four days after the TMNT update...and you still haven't fixed the freezing and crashing issue? Maybe it's time to start hiring people who actually know something about programming, since the morons you have now tend to break the entire game every time they try to add something... What a bunch of idiots. It takes some absolute retards to take the greatest game ever made...and make people hate it.. But you always find a way.
1 vote
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