MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3188 results found
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Allow Auto Stop before allowing opponent to look and your hand or search your deck
I should be able to Concede a game before allowing an opponent to see my hand, or to search my deck. I do it in Paper all the time, and would rather lose that individual game instead of giving intelligence to my opponent.
1 vote -
Issues with inconsistent treatment of land creatures created through earth bending
There is inconsistency with the way earth bent lands work. If I play blasphemous edict; earth bent creatures are sacrificed but if I play Malstrom pulse on the same lands … it does not work because I’m ’targeting a land’. You need to decide if they are creatures or not … this middle ground feels like a bug.
1 vote -
Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
mastery pass
I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.
4 votes -
Product suggestion
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…
1 vote -
Giada error
I play a Brawl deck with Shilgengar, Sire of Famine as my commander and I have Giada, Font of Hope in the deck. Prior to a few updates this worked great, however, recently Giada no longer “sees” angels who return to the battlefield with Shilgengar’s activated ability. This has a large impact on the deck’s function and power.
1 vote -
Unable to do anything after reconnection causing to lose
Unable to do anything after reconnection causing to lose the 3th game of draft. The worst is that game was a 30min game battle to the last resource, that I would have won because: He had 2 cards in deck, I had 1 (that I surveiled on top, was a run away together), he had no cards in hand and I had a counterspell with mana open to cast whatever topdeck he had, I also had enough blockers to prevent all damage to me on board (even if I had only 1 hp). I had the Maralan in play so…
1 vote -
(Bug) Text not readable on mobile
- Steps to reproduce: open app and view a quest or start any game
- Android
- White or black blocks cover large portions of text
- I can read cards and quests
1 vote -
Changeling retaining all creature types after losing abilities
I played Flock Imposter, and then played Abigail, Eloquent First Year. Flock Imposter had the "changeling" ability greyed out but still said in the type line "Creature - Shapeshifter (All)" given that changeling is an ability it should have lost the "(All)" creature types. Unsure if its visual only or gameplay too.
2 votes -
Time to register
Does the time it takes to create an account on betting sites play a decisive role in your decision to register or not?
1 vote -
Tedious monocolor matchmaking in Hitoric Play
Last two months matchmaking in Historic Play is absolute pain. 90% of decks I am matched against are mono. I myself am iusing a wide variety of dual colored decks.
2 votes -
Glitch
I have been trying to finish all the achievements the current one being cast 300 enchantments so I’m casting enchantments but the count is not going past 295 my I don’t know why but I’ve played like three games now nad cast an enchantment each time still nothing
1 vote -
Splitscreen
The game doesn't work properly in splitscreen mode. Either the screen is just black, or just parts are visable,but importantly: no input is recognized. At all. Super annoying.. Pls fix
1 vote -
There are long waiting time during the game and when timer is running but I can't do anything. I restarted the game and repaired it.
There are long waiting time during the game and when timer is running but I can't do anything. I restarted the game and repaired it.
1 vote -
Mana spent for elementals
Hi!
I got an issue with which mana to spend for the new elementals in combination with Kavaero, Mind-Bitten and Esper origins + Badgermole Cub.
Let's say that I want to cast Kavaero with 2 black and 2 blue mana to have him as a copy of Deceit but I also have Summon: Esper Maduin on the board that has just given me the 2 green mana, the game would absolutely not let me use 2 black and 2 blue mana and will always use the 2 green 1 blue 1 black if I have anything in hand that's not…1 vote -
Unexpected immediate client termination
I was in the middle of playing a spell in my Premier Draft game when suddenly the game was gone and I was back in Windows desktop. No rope, no waiting for server, just poof, gone. I tried to restart the game, but all I could do was start copies of MTGAlauncher which did't to anything, ie they didn't start the game proper. I had to restart my computer in order to be able to start up the game again. When I did, the game was obvously gone and I had received a loss.
The game seems buggier than usual…1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
Iroas, God of Victory bug?
Played against Iroas, God of Victory deck just now. They had Iroas and like 2 other creatures and nothing else really. Nothing that would make creatures unblockable entirely. Yet they were entirely unblockable. I had 3 creatures and couldn't block anything at all? This is twice this has happened against this commander.
1 vote -
レアワイルドカード
1700円のワイルドカード4枚セットを3つ(5100円)購入したのにレアワイルドカードは4枚しか反映されなかった。
2 votes -
Stoic Sphinx Hexproof doesn't end when they cast three steps ahead
Opponent cast 3 steps ahead and Stoic Sphinx Never lost hexproof for me to kill before it was copied.
1 vote
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