MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10250 results found
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Magic Arena
MH3 Sealed pools for the Arena Direct only display a handful of cards. It is impossible to build a legal deck.
5 votes -
bug - Best two out of three does not count wins correctly
When playing best two out of three games, winning a game isn't being counted correctly for ranking during a loss. At Platinum ranking, winning one game and losing two should be a minus-one change in rank but is instead a minus-two, the same as losing two games without winning any.
I'm open to being pointed to when this changed if it was intentional but I don't see any articles discussing the change and it makes best-of-three games pointless
1 vote -
MH3 Sealed - Missing Rares from Pool
I just spent the 8000 gems to do the sealed MH3 event. I opened 7 rares. Upon building the deck, only 2 were available to select (Deserted Temple).
6 votes -
direct
My arena direct pool for the JPN MH3 play boxes is almost entirely missing.
5 votes -
5 votes
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Incomplete keyword translation Discover in Spanish
The Spanish text for the Discover keyword is missing the "If you don’t cast it, put that card into your
hand." portion.1 vote -
Product Suggestion -Dusk Legion Duelist
The card "Dusk Legion Duelist" doesn't work as stated. I'm supposed to be able to draw a card, but I do not.
My first card played was Dusk Legion Duelist. My second card, added a +1/+1 counter to it and nothing....
Game Log attached.1 vote -
Error Updating Data on PC
Error updating data on PC:
After new update I get the error when launching. I have uninstalled and reinstalled, cleared cache, and tried multiple networks all with stable connections over IPv4 and IPv6.
I currently can't launch the game, but can run on multiple mobile devices on the same network2 votes -
Arena down, not connecting "Error Updating Data"
I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"
My connect was lost in the middle of an event game.
1 vote -
レアワイルドカードを購入しましたが反映されません
2025年10月17日21時30分頃レアワイルドカードを購入しましたが、購入完了と表示されてレアワイルドカードの枚数は増えてませんでした。もう一度購入してみると同じく購入完了と表示されて枚数は増えてませんでした。神話レアワイルドカードも購入しましたが正常に反映されています。同じ現象の方はいらっしゃいませんか。。。
2 votes -
Gene Polinator, Wandering Rescuer
- The Wandering Rescuer on the battlefield under my control
- Gene Pollinator on the battlefield (no summoning sickness) under my control
- Play Oviya, Automech Artisan
- Pass turn to opponent who has nothing on their battlefield
- Opponent casts Shoot The Sherrif targeting Oviya, Automech ----------- Problem -------- Priority was not passed to me to use Gene Pollinator to tap the Oviya Automech for mana in order to give it hex proof from the wandering rescuer.
The Oviya Automech Artisan died, meaning I could not play Ghalta and I lost the ranked match in top 1000 mythic.
I would say this is a…
1 vote -
Herigast Emerging Bug
When attempting to cast a creature for with Emerge using Herigast, I only had the option to emerge from an artifact, which is not how the mechanic works. It’s like the programming for Emerge was directly ripped from Crabomination and used for Herigast, which is odd because you can Emerge Herigast and the original Emerge Eldrazi normally…
2 votes -
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
1 vote -
Come on with the dds script
In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad
1 vote -
Sunstar Chaplain bug
Sunstar Chaplain, when you have two tapped creatures at beginning of end step, should allow you to put a +1/+1 counter on a creature you control.
The trigger happens, I select a creature to put the counter on, and play proceeds with no +1/+1 counter on the creature I selected.
This bug has happened multiple times now, in different games on different days.
I've uploaded a log file of a game against Sparky where I reproduced the bug.1 vote -
Rank won’t update
My ranking won’t update and in game my rank is unranked for an unknown reason
1 vote -
1 vote
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Unbalanced Matchmaking brawl
Why is it that i make a new deck, that is apparently super weak and ****, but im getting matched against people who win on turn 3 regularly in Brawl. Wtf are you doing? Does anyone even read these? Do we need to boycott just to get some real work done?
2 votes -
random disconnects
had a few random disconnects in the middle of the game, and when I finally get reconnected any progress on dailies is gone. You really should fix the bugs and the shuffler then you wouldn't have to start down a path to kill your game.
1 vote -
copying
I Have copied spells from The Graveyard twice and have revived no credit for either one from The Nice is twice task. What gives
1 vote
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