MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28356 results found
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Waiting for other players to pass a draft pack...
I have been "Waiting for other players to pass a draft pack..." for a half hour now. Since the selections are timed it is clear that the game has malfunctioned.
1 vote -
stuck on "waiting on other players to pass a draft pack"
I received a draft token and had a day off so i decided to reinstall after leaving due to the massive bugs, and go figure the draft bugs out and i end up with a random assortment of unplayable cards...
1 vote -
Falsche Karte wird im Draft dargestellt
Falsche Karte wird im Draft gepickt. Ich habe Freelance Muscle gepicked und mir wurde Echo Inspector angezeigt, der nicht einmal im Pack war. Dies ist bereits das zweite mal, dass mir das auffällt. Nach Neustart von Arena wird wieder der richtige Pick dargestellt.
1 vote -
draft
During draft I didn't receive the cards I chose two time in a row but others that were next to the cards I chose.
1 vote -
ERROR ARENA EXPLOTA
En medio de un DRAFT el juego se bloquea, 2 veces en la misma partida. Hay que cerrar forzado, y volver a entrar. Para entonces, se te van los turnos y pierdes por desventaja. He perdido 1200 gemas!!
1 vote -
Suggestion: "Edit deck after this match" button
I want a toggle button "edit deck after this match".
The button should be somewhere in gameplay scene, such like Library browser.
If the button is on, after the match is over, player goes directly to Edit the deck instead of Home.1 vote -
Majestic Metamorphosis Not Retaining Original Abilities
in the last draft I lost a match because of this:
- I attack with Sky Crier
- I use Majestic Metamorphosis on the creature to try gain 4 lifepoints (and not be dead the next turn)
- When the damage is dealt I don't gain the 4 lifepoints, resulting in secure death next turn......1 vote -
Draft stuck in the middle partway through got autopicke a bunch of garbage
My draft silently crashed or maybe it paused indefinitely either way in the middle of pack three it wouldn’t show me any more picks nor would it let me look at other players so I rebooted the client and it just had me at the end of the draft. This is the second time I’ve had a draft losing bug occur this week and it’s extremely frustrating especially when I pay with gems.
1 vote -
Rocco, Cabaretti Caterer in Limited, Bug
When picking Rocco, Cabaretti Caterer in a limited event 1st time in Pack one, the selected card, Rocco, is replaced with another instead. This heavily impacts the picks made in limited.
This can be seen on both Youtube videos where this happened AND in my current Phantom Bot draft.
1 vote -
app for IOS asking for update the doesn't exist on app store
Trying to open the game today on Iphone, the game is asking for an update. That update does not apear on the iphone app store. So basicaly its impossible to open the game.
1 vote -
outdated client message w/o download
Using iphone app. Keeps saying “outdated client” but there is no new version in app store to download.
1 vote -
be stuck
when I was playing in Premier SNC draft,
I used the connive effect，but the server lagged and cant continue to response
I had to restart game and I found it ended in a loss
please look at my acct and help,thanks1 vote -
赤のカードをピックしたカードが メインボードにもサイドボードにも反映されていません
1－14でピックしたカードが
メインボードにもサイドボードにもなく
一切見れません1 vote -
BUG!! Phantom Bot Draft Messed Up
The Midweek Magic's phantom bot draft is horribly bugged. Over a third of the cards I chose did not go into my card pool. Instead, a random card was selected that often enough was not in the pack. After trying to shift to what Arena gave me it told me there was a network error and when I went to go back into deck builder I had all the cards I selected without knowing what the game would give me. (very shortened) Video attached
1 vote -
Arena shuting down
When trying to connect to a game in premier draft the client shuts down. Then I get a game loss.
1 vote -
Drown in the Loch lost me a game
Drown in the loch is bugged and did not allow me to counter a spell with cmc less than the cards in yard. On IOS
1 vote -
Errors during draft and now no play options
I'm uploading screenshots. First players stopped passing packs, then the "Waiting for server" screen. After that, it returned to the normal starting screen except with no options to select a tournament or even a play mode.
I'm hoping that when I restart it will be there, but what about the draft? It was right in the middle when it all went down and this computer and the internet never even flickered, everything else is working and on a high fiber network.
Using Arena on Windows.
1 vote -
Why do events only give out gems?
I'm not very happy that it has become even more difficult to enjoy playing events such as standard events or premier drafts as the standard events only give back gems. I feel forced to have to try and buy gems or wait even longer for more daily events to earn enough to try and join an event. Please make it easier to join events! Otherwise I find myself just getting bored and stopping playing altogether as the only thing I can do is play ranked.
1 vote -
draft capenna
Give us the steps to reproduce the bug: Yesterday (03/may/2022) I was drafting "Streets of New Capenna". I was waiting fot the 3rd pack and I wasn't able to do my picks. I reconnected and found auto-picksNote which platform you’re using (PC, Mac, Android, or iOS) AndroidEnter the actual results you’re experiencing Wasn't able to do a regular draft because the screen showed: Waiting for the opponents to do their picks (or something similar)Enter the expected results of the feature I had to do my 3rd pack picksAdd any relevant screenshots/videos X
…If you found a
1 vote -
unable to target jetmir, nexus of revels
when trying to target jetmir, nexus of revels during a match, the audio would cut out and the interface would fail to select the card.
Give us the steps to reproduce the bug.Jetmir was equipped with gilded pinions and could not successfully target with ominous parcel
Note which platform you’re using (PC, Mac, Android, or iOS)PC windows 10
Enter the actual results you’re experiencingto be able to target the creature and resolve game effect (i.e. deal 4 damage)
Enter the expected results of the featuresee above
Add any relevant screenshots/videossee attachment
…If you found a
1 vote
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