MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28356 results found
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card style
I just bought the "Golden Age: Obscura Bundle" and the only thing I actually received is the card sleeve. None of the card styles are available to use, it prompts to me to buy them again. It also doesn't show that I have purchased the bundle.
I am sure the gems were deducted and the purchase went through, I even got a confirmation screen but the styles are not available to use in the deck editor.
1 vote -
Mastery lvl 11 give me a rare card
I got lvl 11 and recive a rare card :(((
1 vote -
Got a loss in Sealed before playing any game
My current Sealed game, I waited in queue for some time and then backed out of the queue without any problems (did not join any game). However, after logging out and logging back in, my Sealed event now shows 1 loss even though I never played any game. Can I get that fixed?
Thank you!
1 vote -
Game skipped through my turn causing draft loss
Attacked during my turn planning to play something in second main phase then after combat it skipped through main and I was forced to discard. Notably I did NOT click “auto pass”
1 vote -
historic/explorer constructed events should be rewarded with booster from last set
Hi,
First of all, let me say thank you for the new constructed events, I think it's really going in the right direction!
The only thing I would change is: giving current set boosters as rewards for the historic and explorer constructed events.
I understand that it is more "logical" to give boosters from older sets for those events. But the thing is, a lot of players playing those events will already have a huge collection, and will be way more interested in completing the current set, than in having old set boosters. Especially since they will already have crafted…1 vote -
1 vote
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Product Suggestion - Offer and support both types of Draft (Bot and Non) at the same time, and equally
Having to wait forever for a player-based draft to be able to get together, to start, and to pick through, just to end up with a nothing pool and then having to do the whole process again is just... gross. I completely understand why you had started with no player drafts, IMO the game is just not designed for it, and it actively worsens the experience when you don't have a choice, especially when the few games that come along are then not even qualified for badges. There is no reason for these limitations.
1 vote -
プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた
プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた
1 vote -
start players with basic core 4th edition or current core
begin noobs with basic core 4th edition or current core instead of pay to play, back in 1995 i had a 4th edition program for MTG on XP, it surpasses this pay to play by far, as a beginner you can build the same core deck and anyone, they pay for the card sets between core blocks... i been playing over 20 years and have over 15,000 cards from alpha to destiny, i won tournaments old school & have autographed dragons and tutors from revised and arabian nights that are tournament only, i can't use them online, fix it please…
1 vote -
Bug
Il programma si è bloccato e l'evento draft non va avanti
1 vote -
march
Casting x spells off the top of the deck forces you to pay twice x.
1 vote -
Crashed during draft
I was playing quick draft and the client stop responding. Causing me to concede the match after no actions could be taken
1 vote -
Rare Wildcards not being credited.
This is getting silly.
I've had this problem for quite a while. Just today I had 4 rare cards NOT being given to me after earning them during opening packs. 3 of them were from inside the packs themselves, one from the rare wheel in the top right corner. This is not a new problem for me, it's happened many times before, but 4 at once is maddening.
Is there a way to get this fixed up?
Cheers1 vote -
プレミアムドラフトのピックエラー
プレミアムドラフトのピック中に、カードテキストを確認しカードをピックしようとしたところ、カードが消えそのターン中その位置にあったカードがピック出来なくなりました。（放置した場合そのカードがピックされるのではなく別のカードがピックされました）
可能であれば補填を求めます。1 vote -
Bug where Arena searches for an opponent then immediately kicks you out and cannot reconnect until you've "Abandoned"
In New Capenna premier draft after winning a game and requeue within a minute the next match will search for an opponent and the game will crash, kick me out and when I try to rejoin it will not let me get back into the game and the game will continue crashing until I've abandoned the match. I can then log back in with no problem. This eventually made me lose in an event and currently given me one loss in my next draft.
1 vote -
Streets of new capena sealed event
Playing my sealed event 1 had 2 wins and 1 loss. I played this morning my 4th match which i lost but it took me straight to 3 losses, gave me the gems and packs for winning 2 matches and kicked me out. Couldn’t even screenshot it or anything. Please i would like some type of reimbursement or help on this matter
1 vote -
Deck stats error during draft
I was starting a draft, and clicked to see the deck stats. After that, the client didn't allowed me to return to the draft, so I had to close MTGArena through the task manager, making me lose the first 11 picks of pack 2, and randomizing almost 1/3 of my draft deck, since it took longer than usual to reboot the mtga client.
Right on the first New capenna draft. Very disapointing.1 vote -
The game just during a Draft game
At the beggining of the fight I was About to play my first Land and the game just crashes.
Here Are some screenshots, you can see nothing changes for minutes, I close the app.... I expert full compensation, thank you.1 vote -
雑集家ラグレーラの挙動がおかしい
ラグレーラにより追放されていたクリーチャーが戦場に戻ってきた際にカウンターが乗らない
1 vote -
1 vote
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