MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28842 results found
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I signed up for the Jump In! event, but every time i tried to enter the event, I cannot connect
I signed up for the Jump In! event, but every time I tried to enter the event, I cannot connect. I tried to reconnect, but to no avail. However, Arena still collected the 1000 gold fee. I have no issues connecting when playing Standard Best of Ones though.
1 vote -
Products suggestion - packs shopping
Could be a good thing to implement a way to buy multiple packs with gold. Thanks
1 vote -
Disconnected without any indication and missed a turn.
My opponent was shown as using their full turn timer, then the timer caught but they did not pass. I restarted the client to find that a full turn had passed, which prevented me from playing my response. I was playing a ranked draft and deserve to be refunded gems.
1 vote -
Opponent timed out and it was reported as a loss for me
Fix this bug? My opponent started to have their timer go down and eventually hit 00:00 on a sealed traditional draft. Once it hit 00:00, it even started counting up. It counted as a loss for me once I restarted the game.
I would appreciate reimbursement for this loss and I'm unsure how to fix this bug. Maybe a warning message for me to restart earlier, especially if it was an error on my end to have just restarted earlier.
I am on Android
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1 vote -
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Bug during historic match
While playing a normal historic match my opponent froze but the timer stopped ticking, so the match never ended.
1 vote -
frozen
Game froze on my turn, started a timer that ran down but then never continued, just froze perpetually at no timer bar. Had to alt f4 the game.
1 vote -
mirror box broken my game
When my oponnent plays it, the game crashes
1 vote -
1 vote
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bug about night and daybound
it happened 2 times that it become night after i casted spells in my turn.
the first time i though it was becouse i casted a spell reduced by 1 mana cause i have captain eber hart in play, so i assumed it was bugged cuz of him and it dont count the speel i played in my turn,
so the second time i played 2 spell cuz i though it will happen again,, but it happene again anyway i played 2 spell in my turn and the turn after it become night anyway,,, so maybe u can check if…1 vote -
Drizz't Do'Urden not receiving any +1 / +1 counters
During my game cards and abilities that would give +1 / +1 counters to Drizz't Do'Urden did not attach the counters. Power and toughness did not increase.
1 vote -
Purchased Quick Draft, received error, then Premier Draft
Opened MTG and purchased a quick draft (-5k gold). when I tried to do my draft, it put me into "looking for a table" (which doesn't normally happen with bot drafting). then, when I clicked cancel, I got a "network error" message. I closed MTG, turned my wifi on and off, and then re-opened MTG, which downloaded a 3 MB update and a 10 MB update. When I opened MTG again, I was missing 10k gold and had the option to "resume" a premium draft. Especially weird considering the quick draft is still an option after the update.
1 vote -
Opponent played an illegal card
Was playing Standard Best of 3 on iOS. Game played mostly smooth, but somehow my opponent managed to cast "Bond of Discipline," which is most definitely NOT a standard card.
1 vote -
construit
Bonjour,
Je peux jouer sans problème en draft.PAR CONTRE : des que je lance une partie en construit MTG ARENA crash , JE NE PEUX DONC PAS JOUER EN CONSTRUIT.
Aidez moi SVP
1 vote -
enduring angel copied by mirrorhall mimic
I played on a PC standard, and had an enduring angel in the battlefield. my opponent played a mirrorhall mimic and chose that it will be a copy of the enduring angel. when their life total was supposed t be reduced below 0, it stayed on three but the mirrorhall mimic/enduring angel card did not transform. I'm not sure if it should have transformed or if he should have lost the game because it didn't transform...
1 vote -
Bug, don't know what happened but my screen stopped responding
2022.13.10.1216.913722
I was in a ranked game (and winning) I'd just activated an ability from my Planeswalker when suddenly nothing in the play area was responding anymore. I could still click on my cards and click on my avatar to respond. But I couldn't do anything in the game. My timer ran down. The screen was flashing orange. But I couldn't do anything.
1 vote -
Sigarda, Champion of the Light life gain bug
Sigarda, Chamipon of light card ability buffs humans you control by +1/+1 yet one of my humans (Elite Spellbinder - Human Cleric) did not get the buff as you can see on the attatched screenshot.
1 vote -
mouse changes away from mtga shape to windows and doesnt allow proper interaction
During game play the curser changes into the windows curser (away from the mtga version) and i can click the proper targets. some times it works sometimes it doesnt. ruined my event
1 vote -
Several bugs after newest ios update 3/1/22
Multiple bugs in iOS mobile after just updating. My game was fine for the first 5 moves, then spells played would not minimize, selections like “discard opponent’s non-land permanent” were unavailable, forcing me to hit dismiss after playing the spell. I wasn’t able to play any of my actions or select attackers. Creatures that were killed were not moved from the battlefield. Creatures played would not move to the battlefield. I passed to the next step and it just brought up my timer and made me time out. Nothing was working properly. I had to resign.
1 vote -
Draft Lost due to Buggy interaction between cards.
Kyodai, Soul of Kamigawa is a card that grants Indestructible to a second card while it is on board. However, I've used Tamiyo's Compleation on the Kyodai, which should lead to the second creature not being indestructible anymore. Note, Tamiyo's completion makes the permanent lose all its abilities, and Kyodai ability is making a creature indestructible while it is on board.
Since this did not work, my opponent kept a indestructible card for many many turns, attacking me without me being able to respond, due to this bug.
It was during a quick draft that got prematurely finished because of…
1 vote -
Bug, Game not assigning +1/+1 counters to creatures as described by the cards.
At the beginning of the match, it was working ok. But after a few rounds the game stopped behaving properly. It was not putting the counters on the creatures as described by the cards and my input. This is on Windows 10 Enterprise PC.
1 vote
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