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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28849 results found

  1. 3mois que ça dure vos bugs !!

    Bonjour,
    Au choix du deck le jeu plante !!!on fait quoi ? on arrête tous de jouer ?
    Ce n'est vraiment plus possible, j'ai mis de l'argent dans ce jeu mais je crois que la c'est fini pour moi ! il y a d'autre jeux de carte tout aussi bien ou mieux encore ....

    1 vote

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  2. Mizzix Mastery Timing Error

    After the enemy played Mizzis Mastery Overloaded, he / she exiled all Instants and Sorceries from the graveyard. After selecting the copies and choosing the targets, the stack directly resolved without a possibility for me to do something before that, although I was in "manual control mode" via ctrl.

    Client-Version:
    2022.13.0.3997.911241

    1 vote

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  3. Destroyed Creatures Remained on Board Throughout Match

    Creatures destroyed during some matches remained on the board until the end of the match.

    1 vote

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  4. 1 vote

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  5. Greater Tankuki

    Greater Tankuki automatically used the channel ability even though I had enough mana to cast as a spell. Cost me a game of limited... I would like to be refunded.

    1 vote

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  6. magic arena

    Artifact interaction stopped working completely, which cost me a game. It is kinda hilarious that this bug still exists in an artifact-centred expansion...

    1 vote

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  7. Search for Glory Mana Cost

    Whenever you cast Search for Glory, it forces you to pay 3 snow mana whether you want to or not. A common reason I don't want to pay 3 snow mana: I search for Book of Exalted Deeds in an Orzhov deck, all my snow lands are my white lands, and my non-snow lands are something like Great Hall of Starnheim or Hive of the Eye Tyrant.

    1 vote

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  8. Make tibalt avatar purchasable/available

    I was told that there wasn't a tibalt avatar and I just played against someone with it. I would have played nonstop until getting this if i knew how to get it, but that wasnt publicized, please make this available through events/in the shop in the future

    1 vote

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  9. Klothys not getting +1/+1 counters

    When Klothys, God of Destiny enters the battlefield as a creature, it's not receiving the +1/+1 counters from Bard Class or from Grumgully, the Generous.

    BUT, intersting fact, if we do have both Bard Class and Grumgully on the battlefield as Klothys enters, then it will work as it was supposed to and get twice the +1/+1 counters .

    1 vote

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  10. Don't base opponents by cards in their decks

    Opponents chosen by the deck style you build. This inhibits brewing quite often. When playing a GW life gain deck, I encountered mostly other GW or W life gain. When playing GW lands, I encounter more landfall decks than anything, but rarely life gain decks. Kamigawa sealed... 1st round RG deck, played against RG... 2nd round RW, played against UR... 3rd round WUGRB and played against... WUGRB. As many others have suggested... base opponent off avg play speed, connection speed, geographical area, or just rank rather than what cards are in their deck. Break up the monotony.

    1 vote

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  11. Deals sshop glitched

    The shop is glitched after kamigawa update ....spent coins on ephemerate and tezzerets gambit only to recieve nothing as apparently the cards dont exist ? Cant find them any where and am very unimpressed with this update so far as i got lagged out of 2 games i payed 10k to be in forcing me to lose from a strong position

    1 vote

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  12. Challenge Randomly saying I'm already in a challenge +more

    When trying to arrange a challenge match with my friend - brawl challenges crashed the system, playing 60 card ran into problems where when we got through with accepting - he was randomly playing someone who wasn't me and I was left with the sign in screen ( we were on the phone by voice while playing on the computer so could check with each other)

    we tried force quits, we tried signing in fresh, we coordianted and checked with each other by voice at each step. We suceeded in managing one 60 card match without issue out of 6…

    1 vote

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  13. 1 vote

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  14. Login failure

    Try to log in but it says I need to update to latest version, I go to play store and there is no update,
    I Uninstall reinstall dame problem I am using android os

    1 vote

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  15. パックのマークが消えない

    パックが無いのに、パックのマークが消えない。

    1 vote

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  16. Got incorrect loss during sealed NEO

    I drafted a sealed deck, played one game, then queued to start another game and cancelled (on the black screen) and went in to edit my deck before my second game. When I got back to the queue it showed me with 2 losses instead of 1. I've really grown tired of the software issues with the client over the past several months and expect this is the last set I spend any money on digital products.

    1 vote

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  17. It appears some the cost reduction for cards is affecting the UI but cards still functionally cost the same

    theres a bug where for some reason I still had to pay 3 mana to play a 3 mana card despite the Ui saying it cost only 2 as it should because of immortal son.

    I've attached my logs in the hopes it helps someone fix this issue cause its so sad T_T

    1 vote

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  18. Upriser Renegade does not work as intended

    First off, it's not the latest game, but the game before that. my first draft match (not the second one). I played Upriser Renagade, then Bronzeplate Boar. My understand is that Upriser was suppose to get +2/+0 because Boar was an Equiptment I control, but it didn't. it stayed 1/3. If i know this, i would have never drafted this card. my oppo basically stream rolled me because of this bug.

    Please advise, as I paid for this premier draft, thank you.

    1 vote

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  19. Computer Locked Up / Crash

    Entire computer locked up during a draft game of NEO. Both monitors froze and the computer did not respond to mouse clicks, ctrl+alt+del, or power button on the case. I had to manually disconnect the power to turn the computer off (it is a desktop).

    My computer is quite beefy and I was only running MTGA and Firefox, which is why I think it may have been Arena's fault. It also could have been something else, but time will tell if others also report this issue.

    I've attached my log, I was playing on game version 2022.13.0.3997.911241

    1 vote

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  20. Fix the bugs!

    You're charging a lot of real money for a few digital cards (which you can't change for real cards or anything else). Then you should at least do something about the dozen of ******* game breaking bugs!

    I've lost definitely more than 30 rounds, because a card doesn't work as intended, the game won't let me react to triggers, or something else is just ********* (enemy at -120 life still doesn't lose [no you can't lose effect on the board] for example). And I don't even talk about the ****** randomization of starting hands, etc.

    It even hurts more, when…

    1 vote

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