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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28849 results found

  1. Realwalker + Inquisitor Captain Combo

    When Casting Inquisitor Captain off the top of one's deck while Realmwalker is on the board will not trigger the abilities of the Captain. This ruins the combo and a bug that breaks the rules. The Inquisitor Captain is still CAST by the player, just not from his/her hand.

    1 vote

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  2. 1 vote

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  3. Hacked account by DEPARTMENT OF JUSTICE

    Don’t allow the government to use someone account to make changes to the game…I lost levels which I regained with the same rewards for regaining levels…
    Additionally my card MARKOV PURIFIER, lost its ability to have a 1/1 human enter!!! Here’s a screenshot. There’s no way a card just loses an ability after I watched it work in a fight I went into my deck to put it back into play and saw it lost its ability to add a human warrior, with 1/1! There’s not 2 different MARKOV PURIFIER cards. Screen shot taken of this also and posting to…

    1 vote

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  4. Everything buggy

    Connection lost and cards vanisdhed, one card couldnt attack, couldnt use cards on other cards that should have worked.... a lot of weirdness took place. restarting the game did nothing, still was broken. sorry, its hard to describe.

    1 vote

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  5. Bought a strixhaven pack went to open it got a blank error message that just said okay no new cards in collection

    Bought strixhaven pack got a blank error message with an okay box when trying to open it no new cards in collection and pack is gone

    1 vote

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  6. 1 vote

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  7. carta non aggiunta dopo acquisto

    no card was add after purchase in shop, daily discount

    LUPA MANNARA CAPOBRANCO

    already exist 1 copy in my collection so I expect to have 2

    1 vote

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  8. Sydri' Galvanic Genius

    I know youve got a few older cards not in any of the sets on arena currently floating around the game for "historic purposes" and because of that I would like to request a single card be added that I dont think would break the meta or game any and I feel would slot in rather nicely. Sydri, Galvanic Genius. Its my favorite commander to use and I'd like to make an attempt at building her on historic brawl with what ever is available on arena.

    I understand it would be extremely difficult as well as time consuming and taxing…

    1 vote

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  9. Bug Kenrith's Transformation Caused a Creature to Die

    Opponent's Kenrith's Transformation cast onto my Sarkhan cost reduced Leyline Tyrant caused it to be immediately sacrificed without the chance for priority nor leaving behind a 3/3 creature.

    1 vote

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  10. A bug about Experimental Frenzy

    At that moment, I control Experimental Frenzy and Thermo-Alchemist and some other creatures, I can see the top of my deck is Light up the stage, My opponent controls the white god's sword, the white god's shield and the withe god, the white god's sword is equipped by soul warden, and a Rune of Sustenance is also attached to the soul warden.
    I choose to tap my Thermo-Alchemist to deal 1 damage to my opponent, but before I can pay the Spectacle cost of Light up the stage to cast it(I still have 2 untapped mountain). The game skipped my…

    1 vote

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  11. the past month or so I have been having trouble starting the arena client, mostly it takes a long time to open. and when it does sometimes i

    the past month or so I have been having trouble starting the arena client, mostly it takes a long time to open. and when it does sometimes it stays on a black screen making me have to close and open again, today I had to open 7 times to get a single game, and even when the client opens it says "Unable to join queue. Please try again later", seriesly I'm guetting really fustraited in playing or better yet, not been able to play

    1 vote

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  12. Bug with Ghoul procession/ Bastion of remembrance

    Hello,

    sorry I didn't manage to save a log. I had Ghoul procession and astion of remembrance on the field. When the white soldier token that I had created with Bastion of remembrance died it triggered Ghoul procession effect, which shouldn't have happened with a token creature, if I understood correctly. Thank you for correcting this so that we can play fairer games :)
    Cheers

    1 vote

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  13. Crimson Vow Draft bug

    I didn't receive the opportunity to draft my first pick from Pack #3 during a Crimson Vow Premier draft. It skipped my turn and passed me the next pack without me getting to look at the cards. I was hoping I could get a draft token or 1500 gems refunded to me. Thanks in advance.

    1 vote

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  14. add confirmation check when opening the vault

    Please add a confirmation check when players click to open the vault.

    I have ( on more than one occasion, unfortunately ) accidently clicked to open the Vault, when I had actually wanted to keep in closed so that I could monitor my progress towards completing the next Vault.

    Once you open the Vault, there is no undoing this action !

    A confirmation check asking whether you really want to open the Vault, would be incredibly helpful, so that you can avoid accidently opening the vault when you really don't want to.

    Please, Please, Please add this confirmation check to…

    1 vote

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  15. While sideboarding, opponent quits and it gives me 2 game loss

    I’m 1 win away from diamond constructed. Playing best of 3 constructed. I loose game 1 and while sideboarding my opponent quits but I receive 2 game loss and now I am 3 wins away from diamond. This is unacceptable. Please fix

    1 vote

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  16. Pioneer with Existing Cards

    Instead of waiting like 5 years until its all avaliable It would be awesome if you could add a beta Pioneer format consisting of all the cards already legal on on the platform, then gradually add the remaining cards as they get introduced.

    1 vote

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  17. QQ hotkey improvement suggestion

    When using qq to tap for all mana it would be cool to have a way to manually untap specific permenants. For example: I want to quickly see how much I can max out Hydroid Krasis but still leave open Phyrexian Tower

    1 vote

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  18. 1 vote

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  19. concede rival banquilleando y pierdo un peldaño de wins ganados!

    concede rival banquilleando y pierdo un peldaño de wins ganados! Primera partida del día de hoy. Juego historic bo3, el rival gana primera partida, estando banquilleando para la segunda partida sale como rival concede y el cartel de victoria! sin embargo, en vez de subir halo me han descontado como si hubiera perdido una partida en bo1!! De verdad que con tantos bugs es frustrante jugar al arena. adjunto archivo log. me van a dar alguna respuesta o solución?

    1 vote

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  20. Lost connection to server

    Hi, I was playing a quick draft AFR and in my third game, turn three or four, when I suddenly lost connection to the server, prompting me to try and reconnect. After many attempts I was unable to do so. I checked my internet connection and all was okay. I then had to log into my phone and try to play the game however by the time I was able to, I had missed a turn or two, had my board cleared and was very far behind. Was there a known issue with the servers?

    As someone who grinds for…

    1 vote

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