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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10237 results found

  1. Auto Triggers skipped both my opponent's turn and mine.

    Playing against an elf deck with scurry oak lifegain. Both boards got a bit wide before a soul warden trigger started the combo on my opponent's turn. I tried to make only enough squirrels that I was guaranteed to win around their wide board of blockers (like 20), then get through the rest of the triggers as fast as possible. I timed out. While passing through my triggers, the rest of my opponent's turn got skipped. That's incredibly unfair.

    Additionally, because I had Trelesarra in play, the scry triggers kept hitting the stack as my effects resolved. It played a…

    1 vote

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  2. Trash game. Broken. Took land payment and didn’t trigger agility. Uninstalled. 1* review left.

    I don’t have an idea, but it would be nice if this already rigged disaster of a game would actually trigger abilities when the cost is paid. In my last (and I mean that in a sense that it was the most recent, and the last I will ever play on this piece of garbage) game I was mopping the floor with my opponent, paid 4+ a plains to trigger adding flying and +1+1 to all creatures in control, the payment worked, the lands tapped, the ability didn’t trigger and I attacked normally.

    This is trash. This game is trash.…

    1 vote

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  3. 1 vote

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  4. arena crash during draft

    My arena client crashed during a premier draft and i was unable to finsih the game giving me a loss

    1 vote

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  5. EoE and EoE Alchemy drafts look too similar.

    Hi! I just accidentally joined an EoE Alchemy draft, had a miserable time, and won a pack I have no use or desire for. Please make the events a bit easier to tell apart, for instance by not using the same event background image, since that's a well established visual shorthand people are used to, or perhaps by using the Alchemy logo in the event title.

    1 vote

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  6. Historic Matches are not incrementing in achievements, historic matches counter appears to be "frozen"

    After playing both historic ranked and an unranked historic game my achievement counter did not increment despite playing 10+ matches. I'm trying to work towards completely the historic achievements but it seems to be impossible with the current issues I'm experiencing on PC/iPad.

    1 vote

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  7. 1 vote

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  8. iPad 6th gen with iPadOS 17.7.10 crashes frequently

    It seems that there's a memory leak.
    Long sessions, or long games, cause a crash.
    Even browsing the store and swiping across many items.
    As a software engineer, it seems that cards displayed are not managed and disposed when no longer on screen, and this potentially causes a memory leak.
    While this crash may only be apparent on older or low memory devices, I do believe the fix would boost the interface of all platforms.

    1 vote

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  9. Permanents not visible in scroll panel Bug

    When using weapons manufacturing and repurposing bay, sometimes permanents will disappear from the scroll panel.

    At first, when you get to 2 rows, permanents in the scroll panel appear offset and you have to click above them to actually select them. Later in the game I have found permanents will not show up in any of the panels, hovering the area indicates not just a visual bug as they do not pop up in zoomed view when the area is hovered with the cursor.

    once I removed, or added more permanents to the panel the missing item would be visible…

    1 vote

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  10. Bug involving Warp (Blade of the Swarm/Tannuk)

    I play on a Mac.

    I lost a game because of a bug:

    It involves the Card Blade of the Swarm, which let's me put a card exiled with warp under it's owners library.

    Except I couldn't choose that option when the card was exiled with Tannuk by my opponent. I am pretty sure i would have won the game otherwise. The bug cost me 750 Gems because it was the game between 2 and 3 wins.

    I would like you to refund me.

    1 vote

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  11. Disconnected on 3rd game of draft

    Twice now I have been disconnected during the 3rd game of EoE Premium draft. This loss of connection has resulted in a loss of the game and having to delete and reinstall the MtG Arena because it will not reconnect after the event. The fact this has happened twice and the severity of the disconnection makes me think it is a bug on the server side. I am able to connect via my phone and other sites will connect fine while suffering from the connection issues.
    Please fix this or I will just choose not to spend my coins/gems on…

    1 vote

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  12. Tale of Tamiyo and Bruvac

    My opponent had Bruvac in play and I cast The Tale of Tamiyo. It milled about 60 cards but I only drew one card. It just kept milling and milling, and I didn't stay in the game long enough to see if it would mill my entire library. I just quit out of frustration. I'm assuming this is a bug. There were no other permanents on the battlefield that would have affected the Saga's effect.

    1 vote

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  13. Can we please have a higher starting life in brawl

    With brawl being our closest thing to commander can we please have a starting life total of 40. I have lost far to many games by turn 4 or 5. It's understandable why originally the life total was lowered from 30 to 25, when brawl was pushed in paper before arena and 1v1 was preferred over multi-player. But hundred card brawl deserves the proper life total in my opinion. It's meant to be an enjoyable casual game, but most times it's cringe simply to get over ran by a super aggro deck that kills me before I even get my…

    1 vote

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  14. Wrong card function

    The card states "does damage equal to its power" BUT doesnt say fight or attacks so why does the Deathtouch work if NO physical contact is made. When it applied its 1 point of damage to my Ornitthopter ( defence 2) it killed it.

    1 vote

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  15. Deck shuffled unexpectedly

    I had used a card to search for a card in my deck and put it at the top. When it was time to draw a card, the deck shuffled and I got another card instead.

    1 vote

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  16. CPU keeps enchanting the same creature

    In the color challenge, playing as the blue deck against the white deck, the CPU keeps enchanting the same creature I control with multiple copies of Knight's Pledge, then multiple copies of pacifism, which is redundant since they could have enchanted another one of my creatures with the extra Pacifism. This is either a bug or very poor decision-making on the CPU's part.

    1 vote

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  17. Sigarda's Aid not attaching equipment that enter the battlefield to creatures I control.

    Sigarda's Aid is on my battlefield along with Cloud, 2 white mana from Final Fantasy set. I have a few swords (equipment) attached to Cloud and when another equipment I have cast enters the battlefield, Sigarda's Aid doesn't trigger to attach that equipment to Cloud.

    1 vote

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  18. Cannot login or update date of birth

    I entered my date of birth in my Wizards account weeks ago. Today I am unable to login to Arena. When I try to report the bug, I get a message that I need to update my DOB on my account I get an error.

    1 vote

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  19. Chinese

    With Chinese language removed from print since after Bloomburrow, it would be awesome to have it introduced into Arena!
    Both traditional and simplified Chinese would be appreciated as language options.

    Chinese is spoken outside China as well, so requiring the Tencent client is not an option for everyone.

    Further, having access to Chinese card text would greatly help language students as well.
    Magic uses very precise, logical wording, which is not frequently found at intermediate level otherwise.

    1 vote

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  20. Anticausal Vestige doesn't allow Twinmaw Stormbrood to enter

    Anticausal Vestige doesn't allow me to put Twinmaw Stormbrood into play while having 7 lands on the battlefield. I assume it's reading its mv as 8, and I tried looking for rulings but couldn't find how these two interact. The permanent part of Stormbrood is 6. Correct me if I'm misunderstanding.

    1 vote

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