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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23500 results found

  1. freeze

    BO3のサイドボーディングでゲームがクラッシュします。3月初頭のアップデート後から発生します。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Log in issues

    Im playing on a samsung s10 i downloaded the game on 30th feb, today 1st of march mid colour challenge a message popped up saying update availabe so i quit game and found no updates when I re-opened the game it keeps telling me no authentification and will not let me log in

    2 votes

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  3. Incorrect interaction, poison counters

    Hello,
    My opponent was at 9 poison counters. During my 2nd main phase, I successfully cast Prologue to Phyresis, giving my opponent his 10th poison counter. It did not end the game and went on as if nothing happened. See picture.

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Sword of Forge and Frontier equipped creature took damage from Red

    Kemba, Kha Enduring had Sword of Forge and Frontier equipped and blocked a Etching of Kumano. For some reason it took damage, and then was exiled. It shouldn't have taken damaged to the protection from Red and Green.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Indestructible not working?

    When untapped creatures protected as indestructible by Sarynn, direct damage by Siege Dragon still able to destroy them.

    2 votes

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  6. Game hangs going into Collection after 1st March 2023 update

    Daily player here. Everything was fine until today's update patch.

    Basically now, I can't access anything that connects to my card collection. The game will hang (endless loading circle, not responsive) if I try to enter my collection or open booster packs.

    I can login in and press one or two tabs at most, and then "Waiting for Server" circle comes up and Arena hangs.

    2 votes

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  7. Problem with french translation

    The card name "moucheron perce-crâne" in french is written "moucheron perce-cr^ane" . The accent is not correctly placed.

    2 votes

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  8. Geistlight snare bug

    Geistlight snare is incorrectly working on MTG arena - the cost is being reduced by 2 if they just had one spirit out on the battlefield. my opponent abused that in a competitive match and I lost the game because of it. critical bug

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 波の巨人、クルシアス使用時の挙動

    1
    波の巨人、クルシアスの誘発時大きいマナ総量を選択する。

    2 PC

    3 同コストorコストの小さいカードを抽出する場合がある。

    4 動作の改善

    6 なし

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Packs Tab Crashes the Client

    Clicking on the Packs tab seems to crash my client, closing it out entirely.
    System is Windows 10 PC.
    Expected result: I would like to open the packs I bought if it wouldn't be too much trouble for such a small indie company.

    2 votes

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  11. Duplicate protection does not work with cards previously obtained in anthologies

    If you open packs with cards that were previously in anthologies such as Phyrexian Obliterator, Fauna Shaman or Thalia, Guardian of Thraben you can still get them despite having already four of them.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  12. Theros Beyond Death Forests not able to be favorited with new alternate art system

    As the title suggests there is no ability to favorite this land in my collection and wasn't sure if anyone else is having this issue

    2 votes

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  13. Large effect stacks break the game play

    Right now, my game has been on auto for 10 minutes because I have Soul Warden + Cleric (and Elesh Norn), while my opponent is cranking out 99 Goblins with Krenko, Mob boss.

    This process is super slow. There needs to be a way to deal with large triggers in mass, rather than being super slow and timing out. I can tap assign each extra +1/+1 counter as soon as the UI lets me, and it's still eventually times out and takes about 6 seconds to process each of the almost 200 events.

    If this were an actual game, my…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Please get rid of toxin

    Please get rid of the toxin feature it totally ruins the game. Or at the least get rid of it from historic. I'd even say get rid of any cards even from before the toxin came out. Yet at the least get rid of toxin, every time someone starts playing it I just quit most of the time it's almost a guaranteed win. Honestly it almost makes me want to quit arena in general.

    2 votes

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  15. Elesh Norn doesn't affect Anointed Peacekeeper

    When I have Elesh Norn, Mother of Machines on the battlefield, and an opponent plays Anointed Peacekeeper, the opponent's Anointed Peacekeeper still allows them to look at my hand and affect card costs, even though Elesh Norn animates in a way that indicates the ability should have been blocked.

    Also, when I have Elesh Norn, Mother of Machines on the battlefield and I play my own Anointed Peacekeeper, I do not get to use Anointed Peacekeeper's ability twice.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Disruption Protocol + Haughty Djinn

    If a player controls Haughty Djinn, they do not receive priority to cast Disruption Protocol if they control no untapped artifacts and have only 2 blue mana available; the cost reduction from the Djinn is not taken into account with the first additional cost on Protocol and the player does not receive priority correctly. If the Djinn player has additional mana available or if they are playing with full control on, they are able to play the Disruption Protocol normally for just 2 blue mana.

    2 votes

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  17. card acquisition is slow and that's too painfull for new players

    I think we should rework the card acquisition system because waiting 2 weeks to get one card that you need in four examples is horror full, I'm not saying we need to give every card for free to anyone but a disenchant system as we can see in your concurrent like hearthstone or Yu-gi-oh master duel would be way more accessible for new players.

    2 votes

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  18. Uncommon Pet - Phyrexia Mastery

    Jus got to level 30 and earned the uncommon mite pet. Now everytime i click on the pet menu (either on player profile or under deck building) arena will crash and close.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  19. Maestro Theater

    Put out a Maestros theater, it went to the screen where you choose the land card, I chose one, the screen went back to the board, and the land never appeared, and it just moved on to the opponents turn. Then in another game, went to use Copper Gorge and Maestro and they were acting the exact opposite as how they are supposed to. I'd play Maestro, but it wouldn't tap. It just remained untapped and I couldn't do anything until next turn to tap it.

    Then, a different game. Went to use Wilds or Expanse I forget, and it…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Annihilating Glare does not function as intended

    Annihilating Glare doesn't destroy creature.

    1.   Give us the steps to reproduce the bug. - Use Annihilating Glare, I typically sac a creature rather than pay 4 more mana to use it. Target creature without indestructible. The creature doesn't get destroyed as written.
      
    2.   Note which platform you’re using (PC, Mac, Android, or iOS) PC
      
    3.   Enter the actual results you’re experiencing - Nothing happens, mana spent and I am down a creature.
      
    4.   Enter the expected results of the feature - I get to destroy a creature of choice.
      
    5.   Add any relevant screenshots/videos - Check logs attached
      
    6.   If you found a workaround, please
    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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