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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10540 results found

  1. High Delay Full control timer exploit still exists

    I recall that you reported this bug fixed, but it still exists...
    Opponents with HIGH DELAY, may still troll by enabling full control mode, while you resolve triggers. My timer will still run while waiting for a reply from their side, sometimes up to 5 seconds! meaning that even though I respond to my triggers instantaneously I have no chance of winning!

    1 vote

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  2. double etali as commander..

    today,when i played,i meet someone who had 2x etali (one in command zone and the other in his hand,i just cast thoughtsize) there's a bug or someone a just cheated?

    1 vote

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  3. not getting mastery rewards

    in version 2024.35.30.5426.1058723 on PC, Mastery with the 3400 gem bonus track, after lvl 70 is supposed to get an uncommon card every level. I'm at lvl 87 and have received none of the uncommons I'm supposed to get...or at least It doesn't show me the card I got. I get the random cards from the daily track just fine, but no indication of the Mastery Track bonuses

    1 vote

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  4. I was playing a standard ranked match, and my opponent was probably away from the keyboard, but the timer wasn't activate. Then the applicat

    I was playing a standard ranked match at windows10, and my opponent was probably away from the keyboard, but the timer wasn't activate. Then the application froze.

    1 vote

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  5. Game stopped/eternal roping

    My opponent never made a move, but started roping (timing out) before the first turn of the game. The rope burned to its end but hasn't stopped. It's been over 10 minutes now. I can concede (I think) but if I don't then the game is stopped and endless.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. product suggestion

    i am have an issue with drana and linvala still allowing opponents abilities to still work.

    1 vote

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  7. cant sacrifice artifacts to scrap welder or sac blood harvester

    automatically acts as cancelled despite having artifacts available and the creatures are highlighted to activate.

    1 vote

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  8. Bug

    After starting a game I lost my connection, after which I restarted it and immediately regained it but the game remained stuck not allowing me to do anything except exit the application for no reason.

    Also yesterday i started a game and without any reason it was stuck, my opponent didn't do anything but there was no time rope (the hourglass) and I couldn't do anything myself except exit the application.

    1 vote

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  9. Doppelgang/Virtue/Blatant Thievery Bug

    Game forces a draw if mana generated exceeds 200.

    Doppelgang/Green Virtue/Outrageous Robbery, will result in a game crashing bug.

    1 vote

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  10. 1 vote

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  11. drafna greyed out

    Drafna would never let me utilize the copy artifact ability. My board contained many artifacts in play, including token and non-token artifacts. Attaching my log file.

    1 vote

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  12. crash

    I attacked with my creatures, opponent should decide which blockers to declare but despite he hasn't been moving for several minutes no time rope appears. It seems like the game has freezed somehow.

    1 vote

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  13. Bug Caldera Breaker

    Caldera Breaker artifact creature did his damage on Serra's Emisarry protected from artifact why?

    1 vote

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  14. Urborg Scavengers only enemies graveyard choice's

    On Urborg Scavengers, only enemies graveyard choice is possible, when the card says: " exile target card from a graveyard."

    1 vote

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  15. My oko bundle disappeared

    I bought the OKO bundle ($49.99,50 packs of OTJ,painswalker oko and plainswalker oko’s card style) and the bundle disappeared just now,also disappeared in store[The picture(8449) is the packs interface right now,it is different from the interface I just bought the bunlde(picture 8448)],what happened to my account?

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  16. persa ingiustamente per non so quale motivo

    Durante una partita di draft da 1500gemme il gioco si è fermato durante il turno dell'avversario leggermente in svantaggio, facendo anche la clessidra del tempo ma senza risolvere nulla neanche l'azione eseguita dall'avversario, rimanendo cosi per quasi 10/15 minuti, portandomi poi alla fine ad uscire e ritrovandomi cosi la persa.
    Escludo problemi di connessione e o pc perchè ho sempre giocato e comunque il gioco in se stava andando, potevo mandare i messaggi predefiniti, la clessidra andava e si riusciva ad interagire con il terreno e anche con il menu delle opzioni.
    Trovo non sia giusto e normale, chiedo l'eliminazione…

    1 vote

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  17. Draft game freeze, don't get back into game after restarting

    The marker showing who had priority went away in a long MKM premier draft game in my first main phase. I waited a bit and then restarted the game but when MTGA came back up it didn't automatically get me back into the game.

    1 vote

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  18. Weird unbalanced cards

    I encountered a card that my opponent played called Rimewall Protector. I think its bugged because it is a 3 mana 3/4 in blue with ward and provides some bugged way to give all other creatures in your hand ward. This must be a bug because it is a ridiculous value for the cost and is completely without merit in proper magic game design. It should probably be cheaper or smaller in size and this perpetual thing should be completely removed.

    1 vote

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  19. Trampas en clasificatorias

    Me parece vergonzoso que jugando a clasificatoria histórico entre con 60 cartas i tenga que ver como tramposos con mazos de más de 200 cartas si pueden jugar y joderte tu clasificación me da mucha rabia llevo muchos años jugando y no hacéis nada para resolver este problema ay gente que nos tomamos el juego en serio y esto es de escoria de jugadores es imposible casi ganar con un mazo de 60 a un jugador que vosotros permitís que juegue con una cantidad de cartas absurda gracias y de verdad si queréis una idea po er algún sistema para…

    1 vote

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  20. Rope keeps going when I'm taking actions

    I had set up a combination of Ardent Elementalist with Unexplained Disappearance so that I could loop them and scry each time to find the card that I needed from my library. After doing the loop only 4 or 5 times my rope not only started going, but when I continued to take actions it never stopped and time was never added back onto the rope. After only a couple more times my turn was passed.

    1 vote

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