MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9409 results found
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Authentication time out, september 28 2025
Can't log in with mobile over wifi or 5g, everythings up to date, no other tabs, may have been dropped in the middle of looking through collection deck building. Android Pixel 8 pro
6 votes -
Event disappeared
I had just finished a game in the new OM1 draft and the game stopped displaying 3 events, OM1 draft, EOE premier draft and FF premier Draft. In addition now i can't enter my account with the timeout error, even if my girlfriend's account works in the same PC (the events still aren't present in her account too)
6 votes -
Good Morning, No Servers...
I was logged in, girlfriend could not log in on her computer and profile. She tried everything. I was playing fine but I logged out and logged back in to NO Connection. Now i cant play either. SERVER DOWN, website lies. Please FIX. 9/28/2025@1231p est.
6 votes -
Constant timeout error message on login
Cannot sign in. Keep getting timeout error message. Tried uninstall and repairing game files. Status shows up on all services.
6 votes -
Draft fail, unnable to login
Drafting EoE today, after the third pick the game stopped, tried to reconect but the server is down
6 votes -
Played against a deck containing banned standard cards in the Standard event
Today I played a match in the Standard event against an oponent running a mono red mouse deck. They played the cards Monstrous Rage and Heartfire Hero, which have been recently banned in Standard. What gives?
7 votes -
screen shows "draw" after win
Screen shows "draw" after a win.
19 votes -
download
Hello,
I'm experiencing a persistent issue after the latest update of MTG Arena. I'm using the Steam version of the game.After the update, the game launches normally the first time, but on the second launch it shows a “Resource Error” and restarts the download of the entire game (~11 GB).
Even after repairing game files via Steam, the same problem occurs: the game is redownloaded entirely but the issue repeats after the next launch.I've already tried uninstalling and reinstalling the game from Steam twice, and also deleted cache and local files manually, but nothing has resolved the issue.
…
9 votes -
The Legend of Yangchen Bug
In premier draft ‘The Legend of Yangchen’ failed to reveal the opponent's choice of my permanents, causing the loss of 2 permanents instead of 1 on my board. Resulting in a loss. Please fix this issue and refund this draft. I played 4 or 5 drafts this was the only error that occurred.
4 votes -
Earthbend March of the World Ooze
Earthbending a land before or after playing March of the World Ooze does not change the land's power/toughness to 6/6
2 votes -
Arena Anthology 3 Card Styles appears as Regular Cards
Hi, this started not too long ago but it looks like the card style pack stopped working for most of the AA3 cards. It shows I have the style, but the style version and the normal version show as identical now like in the pictures. This shows both in the collection/deckbuilder and in-game. I've reinstalled the game, repaired files in settings, and I even tried on another computer with the same result. I was referred to a year old post on the subject when I reported it through wotc arena support, which has confused me greatly because there are newer…
4 votes -
Error code -1
Error code -1
Will not let me log in
“ A unexpected problem occurred (Error code: -1). Please try again.”
5 votes -
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15
Game Mode:
Timeless, Best-of-Three (Traditional Ranked or Traditional Play)Issue Description:
In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.
Steps to Reproduce:
Prepare a Timeless deck with 15 sideboard cards
Enter any Traditional Timeless queue (Ranked or…
7 votes -
Chromatic Cube - Can't Use a Card without Card Style
I can’t use a card I drafted without paying gems for the art style
135 votes -
3 votes
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Supportive Parents
I seem to have encountered a bug with the card “Supportive Parents” and the game's auto-passing mechanic during a sealed event where the game automatically passed my turn when I controlled one untapped land and two untapped creatures, including one Supportive Parents, and had a 2-mana creature card in hand. I did not realize the issue until the second time it happened, and unfortunately I was not able to capture the moment the error occurred when I attempted to replicate it the third time because auto-passing a turn happened really fast. The first relevant screenshot I have (attached) shows the…
6 votes -
Duplicate protection bug
There is an error where rares on the bonus sheet for Through The Omenpath were not protected against duplicates. This causes rares to be gemmed even though there are still some remaining.
Similarly, the Stellar Sights on the bonus sheet for Edge of Eternities also have no protection against duplicates.
This is a bug that causes losses to players, so please fix it immediately.
Previous sets properly had duplicate protection on the bonus sheets.
6 votes -
I got gems in a pack instead of a card in Through The Omenpath
I just opened a Through The Omenpath pack and instead of cards I got 20 gems.
It stated that I already have all the rare cards for the set, which I obviously don't. Would rather have a rare card than 20 gems.
6 votes -
Best of Three Pick-Two Draft
Pick-Two draft feels way too swingy, especially with only 2 losses. If you're not going to place it at 7/3, then let us choose Bo3 to mitigate the play/draw and general deck wonkiness RNG.
6 votes -
Country not available during update - Bug
error code: Update Required
Update needed requiring date of birth and country. However, country (Philippines) is not available when updating Arena.
6 votes
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